Get Table Records with ServiceNow API on New Asset Created (Instant) from Contentstack API

Pipedream makes it easy to connect APIs for ServiceNow, Contentstack and 3,000+ other apps remarkably fast.

Trigger workflow on

New Asset Created (Instant) from the Contentstack API

Next, do this

Get Table Records with the ServiceNow API

No credit card required

▶

Watch us build a workflow

8 min

Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Getting Started#

This integration creates a workflow with a Contentstack trigger and ServiceNow action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Asset Created (Instant) trigger
1. Connect your Contentstack account
2. Configure Webhook Name
3. Select one or more Branches
Configure the Get Table Records action
1. Connect your ServiceNow account
2. Select a Table
3. Configure filterInfo
4. Optional- Configure Query
5. Optional- Configure Filter by Date Created
6. Optional- Configure Filter by Date Updated
7. Optional- Configure Filter by Active
8. Optional- Select a Response Data Format
9. Optional- Configure Exclude Reference Links
10. Optional- Configure Response Fields
11. Optional- Configure Limit
12. Optional- Select a Response View
13. Optional- Configure Query Across Domains
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Asset Created (Instant) on Contentstack

Description:Emit new event when a new asset is created in ContentStack.

Version:0.0.1

Key:contentstack-new-asset-instant

View on GitHub

Trigger Code#

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "contentstack-new-asset-instant",
  name: "New Asset Created (Instant)",
  description: "Emit new event when a new asset is created in ContentStack.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getChannels() {
      return [
        "assets.create",
      ];
    },
    generateMeta(event) {
      const id = event.data.asset.uid;
      return {
        id,
        summary: `New asset created with ID: ${id}`,
        ts: Date.parse(event.triggered_at),
      };
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Contentstack	`contentstack`	`app`	This component uses the Contentstack app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Webhook Name	`name`	`string`	Name of the webhook
Branches	`branchIds`	`string[]`	Select a value from the drop down menu.

Trigger Authentication#

Contentstack uses API keys for authentication. When you connect your Contentstack account, Pipedream securely stores the keys so you can easily authenticate to Contentstack APIs in both code and no-code steps.

About Contentstack#

The industry's most advanced AI-powered enterprise headless CMS.

Action#

Get Table Records on ServiceNow

Description:Retrieves multiple records for the specified table. [See the documentation](https://www.servicenow.com/docs/bundle/zurich-api-reference/page/integrate/inbound-rest/concept/c_TableAPI.html#title_table-GET)

Version:1.0.0

Key:servicenow-get-table-records

View on GitHub

ServiceNow Overview#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import servicenow from "../../servicenow.app.mjs";

export default {
  key: "servicenow-get-table-records",
  name: "Get Table Records",
  description: "Retrieves multiple records for the specified table. [See the documentation](https://www.servicenow.com/docs/bundle/zurich-api-reference/page/integrate/inbound-rest/concept/c_TableAPI.html#title_table-GET)",
  version: "1.0.0",
  annotations: {
    destructiveHint: false,
    openWorldHint: true,
    readOnlyHint: true,
  },
  type: "action",
  props: {
    servicenow,
    table: {
      propDefinition: [
        servicenow,
        "table",
      ],
    },
    filterInfo: {
      type: "alert",
      alertType: "info",
      content: "You must provide either a `Query` or at least one `Filter` prop. ",
    },
    query: {
      label: "Query",
      type: "string",
      description: "An [encoded query string](https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/use/using-lists/concept/c_EncodedQueryStrings.html) to filter records by (e.g., `active=true^priority=1`). This overrides any other filters set.",
      optional: true,
    },
    filterCreatedAtDate: {
      type: "string",
      label: "Filter by Date Created",
      description: "Return records created only after the given date, in the format `YYYY-MM-DD HH:MM:SS` (e.g. `2026-01-01 00:00:00`).",
      optional: true,
    },
    filterUpdatedAtDate: {
      type: "string",
      label: "Filter by Date Updated",
      description: "Return records updated only after the given date, in the format `YYYY-MM-DD HH:MM:SS` (e.g. `2026-01-01 00:00:00`).",
      optional: true,
    },
    filterActive: {
      type: "boolean",
      label: "Filter by Active",
      description: "If set to `true`, only return records that are active. If set to `false`, only return records that are inactive. May not be available for all tables.",
      optional: true,
    },
    responseDataFormat: {
      propDefinition: [
        servicenow,
        "responseDataFormat",
      ],
    },
    excludeReferenceLinks: {
      propDefinition: [
        servicenow,
        "excludeReferenceLinks",
      ],
    },
    responseFields: {
      propDefinition: [
        servicenow,
        "responseFields",
      ],
    },
    limit: {
      type: "integer",
      label: "Limit",
      description: "The maximum number of results to return",
      min: 1,
      default: 10000,
      optional: true,
    },
    responseView: {
      propDefinition: [
        servicenow,
        "responseView",
      ],
    },
    queryNoDomain: {
      propDefinition: [
        servicenow,
        "queryNoDomain",
      ],
    },
  },
  async run({ $ }) {
    let query = this.query;

    // If no query is provided, build one from the filters
    if (!query) {
      const filters = [];

      if (this.filterCreatedAtDate) {
        filters.push(`sys_created_on>=${this.filterCreatedAtDate}`);
      }

      if (this.filterUpdatedAtDate) {
        filters.push(`sys_updated_on>=${this.filterUpdatedAtDate}`);
      }

      if (this.filterActive !== undefined) {
        filters.push(`active=${this.filterActive}`);
      }

      if (!filters.length) {
        throw new ConfigurationError("You must provide either a `Query` or at least one `Filter` prop.");
      }

      query = filters.join("^");
    }

    const response = await this.servicenow.getTableRecords({
      $,
      table: this.table,
      params: {
        sysparm_query: query,
        sysparm_display_value: this.responseDataFormat,
        sysparm_exclude_reference_link: this.excludeReferenceLinks,
        sysparm_fields: this.responseFields?.join?.() || this.responseFields,
        sysparm_limit: this.limit,
        sysparm_view: this.responseView,
        sysparm_query_no_domain: this.queryNoDomain,
      },
    });

    $.export("$summary", `Successfully retrieved ${response?.length || 0} record(s) from table "${this.table}"`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
ServiceNow	`servicenow`	`app`	This component uses the ServiceNow app.
Table	`table`	`string`	Select a value from the drop down menu.
Query	`query`	`string`	An encoded query string to filter records by (e.g., `active=true^priority=1`). This overrides any other filters set.
Filter by Date Created	`filterCreatedAtDate`	`string`	Return records created only after the given date, in the format `YYYY-MM-DD HH:MM:SS` (e.g. `2026-01-01 00:00:00`).
Filter by Date Updated	`filterUpdatedAtDate`	`string`	Return records updated only after the given date, in the format `YYYY-MM-DD HH:MM:SS` (e.g. `2026-01-01 00:00:00`).
Filter by Active	`filterActive`	`boolean`	If set to `true`, only return records that are active. If set to `false`, only return records that are inactive. May not be available for all tables.
Response Data Format	`responseDataFormat`	`string`	Select a value from the drop down menu:`{ "value": "true", "label": "Returns the display values for all fields" }{ "value": "false", "label": "Returns the actual values from the database" }{ "value": "all", "label": "Returns both actual and display values" }`
Exclude Reference Links	`excludeReferenceLinks`	`boolean`	If true, the response excludes Table API links for reference fields
Response Fields	`responseFields`	`string[]`	The fields to return in the response. By default, all fields are returned
Limit	`limit`	`integer`	The maximum number of results to return
Response View	`responseView`	`string`	Select a value from the drop down menu:`desktopmobileboth`
Query Across Domains	`queryNoDomain`	`boolean`	If true, allows access to data across domains (if authorized)

Action Authentication#

ServiceNow uses OAuth authentication. When you connect your ServiceNow account, Pipedream will open a popup window where you can sign into ServiceNow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any ServiceNow API.

Pipedream requests the following authorization scopes when you connect your account: