What do you want to automate
with Connectwise PSA and Freshdesk?
Prompt, edit and deploy AI agents that connect to Connectwise PSA, Freshdesk and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Connectwise PSA with Freshdesk#
Popular Connectwise PSA and Freshdesk Triggers#
Emit new event when a new contact is created in Connectwise.
Emit new event when a new project is created in Connectwise.
Emit new event when a new ticket is created in Connectwise.
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Connectwise PSA and Freshdesk Actions#
Creates a new company in Connectwise. See the documentation
Add a note or conversation to an existing ticket. See the documentation
Creates a new contact in Connectwise. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Creates a new ticket in Connectwise. See the documentation
Overview of Connectwise PSA#
ConnectWise PSA (Professional Services Automation) API offers a powerful avenue for managing business processes related to technology services. By integrating with ConnectWise PSA via Pipedream, developers can automate complex workflows, synchronize data across various platforms, and enhance operational efficiencies. This API allows for control over modules like service tickets, project management, and account management, essentially streamlining operations and making data management more effective.
Connect Connectwise PSA#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
connectwise_psa: {
type: "app",
app: "connectwise_psa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.connectwise_psa.$auth.environment}/v4_6_release/apis/3.0/service/boards`,
headers: {
"clientId": `${this.connectwise_psa.$auth.client_id}`,
},
auth: {
username: `${this.connectwise_psa.$auth.company_id}+${this.connectwise_psa.$auth.public_key}`,
password: `${this.connectwise_psa.$auth.private_key}`,
},
})
},
})Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies