CloudBees
Every business is a software business, and is under pressure to innovate constantly. This increased velocity introduces new business risks. CloudBees (www.cloudbees.com) is building the world’s first end-to-end automated software delivery system, enabling companies to balance governance and developer freedom.
Integrate the CloudBees API with the Zendesk API
Setup the CloudBees API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate CloudBees and Zendesk remarkably fast. Free for developers.
Popular CloudBees and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of CloudBees#
The CloudBees API interfaces with CloudBees CI and CD solutions to automate and manage build, test, and deployment processes for software projects. Through integration with Pipedream, you can harness the potential of the CloudBees API to create custom workflows. This might include triggering deployments, managing build statuses, or responding to events within your CI/CD pipeline. Automating these tasks can expedite the development cycle, reduce errors, and enhance productivity.
Connect CloudBees#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cloudbees: {
type: "app",
app: "cloudbees",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://x-api.rollout.io/public-api/users`,
headers: {
Authorization: `Bearer ${this.cloudbees.$auth.api_token}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})