Integrate the Cliengo API with the ServiceNow API

Setup the Cliengo API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Cliengo and ServiceNow remarkably fast. Free for developers.

Popular Cliengo and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Cliengo#

Cliengo is a chatbot platform that lets you automate conversations with visitors on your website, aiding in lead capture and customer service. The Cliengo API offers capabilities to programmatically manage these conversations, extract chat data, and integrate with CRM systems. By leveraging Pipedream, you can connect Cliengo to a variety of different apps and services to streamline workflows, such as syncing chat data to your CRM, triggering emails based on chat events, or analyzing customer interaction patterns.

Connect Cliengo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    cliengo: {
      type: "app",
      app: "cliengo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.cliengo.com/1.0/account`,
      params: {
        api_key: `${this.cliengo.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})