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with Circle and Help Scout?
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Popular Ways to Connect Circle with Help Scout#
Popular Circle and Help Scout Triggers#
Emit new event each time a new comment is posted in the selected community space.
Emit new event when an agent replies to a conversation.
Emit new event each time a new post gets published in the community.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Circle and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Create a new post in a selected space within your Circle community. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of Circle#
The Circle API enables developers to tap into the heart of their Circle community platform, allowing them to read and write various types of community data programmatically. With this API, you can automate community management tasks, extract insights, manage members, and create a more dynamic and integrated community experience. By leveraging the Circle API within Pipedream's ecosystem, you can stitch together powerful workflows that react to events in Circle, push data to other services, and streamline community operations.
Connect Circle#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
circle: {
type: "app",
app: "circle",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.circle.so/api/v1/me`,
headers: {
"Authorization": `Token ${this.circle.$auth.api_token}`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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