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Popular chatra and ServiceNow Actions#
Integrate the chatra API with the ServiceNow API
Setup the chatra API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate chatra and ServiceNow remarkably fast. Free for developers.
Overview of chatra#
The Chatra API enables the automation of customer support processes by allowing the programmatic sending of messages, retrieval of chat history, and management of ongoing conversations. With Pipedream's serverless platform, you can harness this API to integrate real-time chat capabilities with other applications, set up automated responses based on specific triggers, and analyze customer interactions to enhance support strategies.
Connect chatra#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatra: {
type: "app",
app: "chatra",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.chatra.io/api/messages/XGDsxHtLppJTJ3vZk`,
headers: {
"Content-Type": `application/json`,
"Authorization": `Chatra.Simple ${this.chatra.$auth.public_key}:${this.chatra.$auth.secret_key}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
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