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chatra

Chatra is a live chat messenger app designed to infuse the most popular elements of mobile messengers into traditional live chat software.

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chatra API Integrations

Build and run workflows using the chatra API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The Chatra API enables the automation of customer support processes by allowing the programmatic sending of messages, retrieval of chat history, and management of ongoing conversations. With Pipedream's serverless platform, you can harness this API to integrate real-time chat capabilities with other applications, set up automated responses based on specific triggers, and analyze customer interactions to enhance support strategies.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    chatra: {
      type: "app",
      app: "chatra",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.chatra.io/api/messages/XGDsxHtLppJTJ3vZk`,
      headers: {
        "Content-Type": `application/json`,
        "Authorization": `Chatra.Simple ${this.chatra.$auth.public_key}:${this.chatra.$auth.secret_key}`,
      },
    })
  },
})

Choose an API to Connect with chatra API

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24
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2,000+
apps by most popular

HTTP / Webhook
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Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
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OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Salesforce (REST API)
Salesforce (REST API)
Web services API for interacting with Salesforce
HubSpot
HubSpot
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Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Snowflake
Snowflake
A data warehouse built for the cloud
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
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Email Marketing and SMS Marketing Platform
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
ServiceNow
ServiceNow
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Notion
Notion
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Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.
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Example Use Cases

  • Automated Customer Support Workflow: Trigger a Pipedream workflow when a new message arrives in Chatra, analyze the content using sentiment analysis (with an app like MonkeyLearn), and respond automatically with predefined responses or escalate to a human agent based on the sentiment score.

  • E-commerce Order Support: Integrate Chatra with Shopify using Pipedream. When a customer inquires about an order, automatically fetch order details from Shopify and provide real-time updates within the chat, enhancing customer experience and offloading work from support agents.

  • Support Ticket Integration: Connect Chatra to a ticketing system like Zendesk on Pipedream. Whenever a chat in Chatra is tagged with 'support', automatically create a support ticket in Zendesk with chat details, streamlining the issue resolution process.

Authentication

chatra uses API keys for authentication. When you connect your chatra account, Pipedream securely stores the keys so you can easily authenticate to chatra APIs in both code and no-code steps.

You can find your Chatra Public and secret API keys, required to make API requests, under Settings > Preferences > apiKeys.

Pipedream, Inc. — San Francisco, CA
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