Chaport
A better way to talk to your customers Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots.
Integrate the Chaport API with the Zendesk API
Setup the Chaport API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Chaport and Zendesk remarkably fast. Free for developers.
Popular Chaport and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Chaport#
The Chaport API lets you harness the power of live chat automation, enabling seamless communication between customers and support agents. With Pipedream, you can connect the Chaport API to a vast array of services to automate notifications, sync chat data, and streamline customer interactions. Whether you're triggering workflows from new messages or updating CRM records, Chaport via Pipedream makes it possible to create custom automation that extends the utility of live chat across your business ecosystem.
Connect Chaport#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chaport: {
type: "app",
app: "chaport",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.chaport.com/api/v1/operators`,
headers: {
Authorization: `Bearer ${this.chaport.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})