with Capsule and ServiceNow?
The Capsule API provides access to a treasure trove of customer relationship management (CRM) functions. Through Pipedream's serverless platform, it becomes fantastically simple to automate interactions with your Capsule CRM data. Envision syncing contacts, managing cases, tracking sales opportunities, or even automating follow-up emails based on customer behavior. The workflows created can be both time-saving and insightful, providing not just automation but also analytics on customer engagements.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
capsule: {
type: "app",
app: "capsule",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.capsulecrm.com/api/v2/users/current`,
headers: {
Authorization: `Bearer ${this.capsule.$auth.oauth_access_token}`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})