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with CallPage and Help Scout?
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Popular Ways to Connect CallPage with Help Scout#
Popular CallPage and Help Scout Triggers#
Emit new event when a conversation has its status updated. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular CallPage and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
Retrieves the threads of a specific conversation. See the documentation
Overview of CallPage#
The CallPage API enables automations centered around phone calls and lead management. Integrating this API with Pipedream allows you to create, update, and track calls, as well as manage users and leads. With Pipedream's serverless architecture, you can easily connect CallPage to other apps, triggering complex workflows from CallPage events or performing actions in CallPage in response to external triggers.
Connect CallPage#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
callpage: {
type: "app",
app: "callpage",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://core.callpage.io/api/v1/external/users/all`,
headers: {
"Authorization": `${this.callpage.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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