Integrate the Botstar API with the ServiceNow API

Setup the Botstar API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Botstar and ServiceNow remarkably fast. Free for developers.

Popular Botstar and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Botstar#

Botstar API lets you extend the capabilities of Botstar's chatbot platform. It empowers you to programmatically manage and interact with your chatbots, access chat and user data, and integrate with external services. With Pipedream, you can leverage these API functions to automate workflows between Botstar and other apps, trigger actions based on chat events, or synchronize chatbot data with CRM platforms, databases, or marketing tools.

Connect Botstar#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    botstar: {
      type: "app",
      app: "botstar",
    }
  },
  async run({steps, $}) {
    const data = {
      "messages": `[{"text": "Hello World"}]`,
      "userId": `9999999999`,
    }
    return await axios($, {
      method: "post",
      url: `https://api2.botstar.com/broadcast`,
      headers: {
        "Content-Type": `application/json`,
      },
      params: {
        token: `${this.botstar.$auth.access_token}`,
      },
      data,
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})