Bandwidth

Enterprise Grade Voice, Messaging, and 911 Access

Integrate the Bandwidth API with the Zendesk API

Setup the Bandwidth API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Bandwidth and Zendesk remarkably fast. Free for developers.

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Create Ticket with Zendesk API on New Incoming SMS from Bandwidth API
Bandwidth + Zendesk
 
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Create Ticket with Zendesk API on New Outgoing SMS from Bandwidth API
Bandwidth + Zendesk
 
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Delete Ticket with Zendesk API on New Incoming SMS from Bandwidth API
Bandwidth + Zendesk
 
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Delete Ticket with Zendesk API on New Outgoing SMS from Bandwidth API
Bandwidth + Zendesk
 
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Send SMS with Bandwidth API on New Ticket (Instant) from Zendesk API
Zendesk + Bandwidth
 
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New Incoming SMS from the Bandwidth API

Emits an event each time a message-received event is received at the source url

 
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New Outgoing SMS from the Bandwidth API

Emits an event each time an outbound message status event is received at the source url

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send SMS with the Bandwidth API

Send an SMS message using Bandwidth's Messaging API

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Bandwidth

The Bandwidth API opens up a world of possibilities for integrating telecom services into your applications. Bandwidth specializes in voice, messaging, and 911 access, making it possible to programmatically send and receive text messages, orchestrate calls, and implement emergency call routing. Linking the Bandwidth API with Pipedream allows you to automate these telecom features with various triggers and actions from other apps, creating seamless and powerful workflows.

Connect Bandwidth

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bandwidth: {
      type: "app",
      app: "bandwidth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://dashboard.bandwidth.com/api/accounts/${this.bandwidth.$auth.accountId}/applications`,
      auth: {
        username: `${this.bandwidth.$auth.username}`,
        password: `${this.bandwidth.$auth.password}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo