Integrate the AWS API with the Jira Service Desk API

Setup the AWS API trigger to run a workflow which integrates with the Jira Service Desk API. Pipedream's integration platform allows you to integrate AWS and Jira Service Desk remarkably fast. Free for developers.

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Popular Ways to Connect AWS with Jira Service Desk#

Create Comment on Request with Jira Service Desk API on New Scheduled Tasks from AWS API

AWS + Jira Service Desk

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Create Comment on Request with Jira Service Desk API on New SNS Messages from AWS API

AWS + Jira Service Desk

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Create Request with Jira Service Desk API on New Scheduled Tasks from AWS API

AWS + Jira Service Desk

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Create Request with Jira Service Desk API on New SNS Messages from AWS API

AWS + Jira Service Desk

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Create Comment on Request with Jira Service Desk API on New Inbound SES Emails from AWS API

AWS + Jira Service Desk

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Popular AWS and Jira Service Desk Triggers#

New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

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New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

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New Inbound SES Emails from the AWS API

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.

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New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

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Popular AWS and Jira Service Desk Actions#

Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

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CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

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DynamoDB - Create Table with the AWS API

Creates a new table to your account. See docs

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DynamoDB - Execute Statement with the AWS API

This operation allows you to perform transactional reads or writes on data stored in DynamoDB, using PartiQL. See docs

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Overview of AWS#

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS#

import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})

Overview of Jira Service Desk#

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

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