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with Appointedd and Freshdesk?
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Popular Ways to Connect Appointedd with Freshdesk#
Popular Appointedd and Freshdesk Triggers#
Emit new event when a customer cancels an existing group or single booking within your appointedd organisations. See the documentation
Emit new event when a new customer books into a new booking or an existing group booking in your appointedd organisations. See the documentation
Emit new event when a new customer is created in one of your Appointedd organisations. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Appointedd and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Appointedd#
The Appointedd API enables you to manage bookings, resources, services, and customers within the Appointedd platform programmatically. Integrating with Pipedream allows you to automate these tasks, connect with multiple apps, and streamline your scheduling and business workflows. With Pipedream's serverless platform, you can harness Appointedd's capabilities to trigger workflows on specific events, sync data across platforms, or handle complex scheduling logic without writing extensive code.
Connect Appointedd#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
appointedd: {
type: "app",
app: "appointedd",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.appointedd.com/v1/bookings?limit=10&sort_by=natural&order_by=descending&return_matching_customers_only=false`,
headers: {
"X-API-KEY": `${this.appointedd.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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