Algomo
Multilingual Customer Service, powered by Generative AI
Integrate the Algomo API with the Zendesk API
Setup the Algomo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Algomo and Zendesk remarkably fast. Free for developers.
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Popular Ways to Connect Algomo with Zendesk#
Popular Algomo and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Algomo and Zendesk Actions#
Send a message to a specific Algomo chatbot and get the response. See the documentation
Overview of Algomo#
The Algomo API empowers developers to integrate multilingual customer support automation into their services. It offers the ability to understand and respond to customer queries in various languages, making it a powerful tool for global customer engagement. Within Pipedream, you can harness this API to automate customer interactions, analyze sentiment and feedback, and streamline support workflows, among other possibilities, without managing infrastructure.
Connect Algomo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
algomo: {
type: "app",
app: "algomo",
}
},
async run({steps, $}) {
const data = {
"botId": `${this.algomo.$auth.chatbot_id}`,
"messageText": `Can you tell me about this page?`,
}
return await axios($, {
method: "post",
url: `https://app.algomo.com/api/v2/external/api-access/get-bot-response`,
headers: {
Authorization: `Bearer ${this.algomo.$auth.api_token}`,
"Accept": `application/json`,
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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