with Acuity Scheduling and Freshdesk?
Emit new event when an appointment is scheduled.
Emit new event when an appointment is canceled.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Blocks a specific time slot on your schedule to prevent the scheduling of any appointments during this particular time range. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Retrieves existing appointments using the client's information, allowing you to track all the appointments associated with a specific client. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Acuity Scheduling API allows you to tap into the functionality of Acuity Scheduling, a cloud-based appointment scheduling software. With this API on Pipedream, you can automate appointment creation, modifications, and cancellations, as well as sync customer data across your tech stack. The API lets you fetch detailed information about schedules, available time slots, and calendar events. Create dynamic, real-time integrations with CRMs, email marketing platforms, or payment gateways to streamline your scheduling and business processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
acuity_scheduling: {
type: "app",
app: "acuity_scheduling",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://acuityscheduling.com/api/v1/me`,
headers: {
Authorization: `Bearer ${this.acuity_scheduling.$auth.oauth_access_token}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})