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with Acuity Scheduling and Freshdesk?

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Add Blocked Off Time with Acuity Scheduling API on New Contact from Freshdesk API
Freshdesk + Acuity Scheduling
 
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Add Blocked Off Time with Acuity Scheduling API on New Ticket from Freshdesk API
Freshdesk + Acuity Scheduling
 
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Assign Ticket to Agent with Freshdesk API on New Appointment (Instant) from Acuity Scheduling API
Acuity Scheduling + Freshdesk
 
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Assign Ticket to Agent with Freshdesk API on New Appointment Canceled (Instant) from Acuity Scheduling API
Acuity Scheduling + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on New Appointment (Instant) from Acuity Scheduling API
Acuity Scheduling + Freshdesk
 
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New Appointment (Instant) from the Acuity Scheduling API

Emit new event when an appointment is scheduled.

 
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New Appointment Canceled (Instant) from the Acuity Scheduling API

Emit new event when an appointment is canceled.

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Add Blocked Off Time with the Acuity Scheduling API

Blocks a specific time slot on your schedule to prevent the scheduling of any appointments during this particular time range. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Find Appointments by Client Info with the Acuity Scheduling API

Retrieves existing appointments using the client's information, allowing you to track all the appointments associated with a specific client. See the documentation

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Integrate the Acuity Scheduling API with the Freshdesk API
Setup the Acuity Scheduling API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate Acuity Scheduling and Freshdesk remarkably fast. Free for developers.

Overview of Acuity Scheduling

Acuity Scheduling API allows you to tap into the functionality of Acuity Scheduling, a cloud-based appointment scheduling software. With this API on Pipedream, you can automate appointment creation, modifications, and cancellations, as well as sync customer data across your tech stack. The API lets you fetch detailed information about schedules, available time slots, and calendar events. Create dynamic, real-time integrations with CRMs, email marketing platforms, or payment gateways to streamline your scheduling and business processes.

Connect Acuity Scheduling

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    acuity_scheduling: {
      type: "app",
      app: "acuity_scheduling",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://acuityscheduling.com/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.acuity_scheduling.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo