with 123FormBuilder and Freshdesk?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The 123FormBuilder API enables you to automate form and data management tasks, allowing seamless integration with Pipedream's serverless platform. With this API, you can fetch submitted form data in real-time, update form structures, or manage respondents and their submissions programmatically. Harnessing the power of the 123FormBuilder API in Pipedream workflows unlocks the potential for dynamic data collection, efficient data processing, and connectivity with a myriad of other services for an enhanced data-driven ecosystem.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
a123formbuilder: {
type: "app",
app: "a123formbuilder",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.a123formbuilder.$auth.region}.123formbuilder.com/v2/users`,
params: {
JWT: `${this.a123formbuilder.$auth.oauth_access_token}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})