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with 46elks and Help Scout?
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Popular Ways to Connect 46elks with Help Scout#
Popular 46elks and Help Scout Triggers#
Emit new event when data related to your 46elks account changes, primarily used to keep an eye out for changes in account balance, name, or email. See the documentation
Emit new event instantly when an SMS is received by a specific number linked to your 46elks account. See the documentation
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular 46elks and Help Scout Actions#
Dials and connects two phone numbers using the 46elks service. See the documentation
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Composes and sends an SMS message to a specified phone number. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Overview of 46elks#
The 46elks API grants access to a powerful suite of telephony services including SMS, MMS, and voice calls. You can use Pipedream to automate interactions with this API, creating workflows that respond to incoming messages, initiate outbound communication, or integrate with other services for enhanced functionality. Whether you're setting up SMS alerts, automating voice responses, or facilitating customer support, the 46elks API on Pipedream can streamline these processes.
Connect 46elks#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
_46elks: {
type: "app",
app: "_46elks",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.46elks.com/a1/me`,
auth: {
username: `${this._46elks.$auth.username}`,
password: `${this._46elks.$auth.password}`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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