Multichannel markting: SMS marketing, email marketing, WhatsApp and interactive voice.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The 360NRS API allows the automation of messaging services, providing capabilities to send SMS, email, and push notifications efficiently. This API can be particularly useful in Pipedream to create dynamic, responsive communication workflows that enhance customer engagement and operational efficiency. By integrating 360NRS with other applications, users can streamline notifications, reminders, and marketing campaigns based on user data and interaction triggers from various sources.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
_360nrs: {
type: "app",
app: "_360nrs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dashboard.360nrs.com/api/rest/account`,
auth: {
username: `${this._360nrs.$auth.username}`,
password: `${this._360nrs.$auth.api_password}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})