Upload Conversation Transcription with SalesLens API on New Submission from Typeform API

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Trigger workflow on

New Submission from the Typeform API

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Upload Conversation Transcription with the SalesLens API

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Getting Started#

This integration creates a workflow with a Typeform trigger and SalesLens action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Submission trigger
1. Connect your Typeform account
2. Select a Form
Configure the Upload Conversation Transcription action
1. Connect your SalesLens account
2. Select a Employee External ID
3. Configure Transcription
4. Optional- Select a Category ID
5. Optional- Configure Locale
6. Optional- Configure Title
7. Optional- Configure Tags
8. Optional- Configure Email
9. Optional- Configure Phone
10. Optional- Configure First Name
11. Optional- Configure Last Name
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Submission on Typeform

Description:Emit new submission

Version:0.0.8

Key:typeform-new-submission

View on GitHub

Typeform Overview#

The Typeform API furnishes you with the means to create dynamic forms and collect user responses in real-time. By leveraging this API within Pipedream's serverless platform, you can automate workflows to process this data, integrate seamlessly with other services, and react to form submissions instantaneously. This empowers you to craft tailored responses, synchronize with databases, trigger email campaigns, or even manage event registrations without manual intervention.

Trigger Code#

import { createHmac } from "crypto";
import sampleEmit from "./test-event.mjs";
import { uuid } from "uuidv4";
import common from "../common/common.mjs";
import constants from "../../constants.mjs";
import utils from "../common/utils.mjs";

const { typeform } = common.props;
const { parseIsoDate } = utils;

export default {
  ...common,
  key: "typeform-new-submission",
  name: "New Submission",
  version: "0.0.8",
  type: "source",
  description: "Emit new submission",
  props: {
    ...common.props,
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    db: "$.service.db",
    formId: {
      propDefinition: [
        typeform,
        "formId",
      ],
    },
  },
  methods: {
    ...common.methods,
    generateSecret() {
      return "" + Math.random();
    },
  },
  hooks: {
    ...common.hooks,
    async activate() {
      const secret = this.generateSecret();
      this._setSecret(secret);

      let tag = this._getTag();
      if (!tag) {
        tag = uuid();
        this._setTag(tag);
      }

      return await this.typeform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        tag,
        secret,
      });
    },
    async deactivate() {
      const tag = this._getTag();

      return await this.typeform.deleteHook({
        formId: this.formId,
        tag,
      });
    },
  },
  async run(event) {
    const {
      body,
      headers,
    } = event;

    const { [constants.TYPEFORM_SIGNATURE]: typeformSignature } = headers;

    if (typeformSignature) {
      const secret = this._getSecret();

      const hmac =
        createHmac(constants.ALGORITHM, secret)
          .update(body)
          .digest(constants.ENCODING);

      const signature = `${constants.ALGORITHM}=${hmac}`;

      if (typeformSignature !== signature) {
        throw new Error("signature mismatch");
      }
    }

    let formResponseString = "";
    const data = Object.assign({}, body.form_response);
    data.form_response_parsed = {};

    for (let i = 0; i < body.form_response.answers.length; i++) {
      const field = body.form_response.definition.fields[i];
      const answer = body.form_response.answers[i];

      let parsedAnswer;
      let value = answer[answer.type];

      if (value.label) {
        parsedAnswer = value.label;

      } else if (value.labels) {
        parsedAnswer = value.labels.join();

      } else if (value.choice) {
        parsedAnswer = value.choice;

      } else if (value.choices) {
        parsedAnswer = value.choices.join();

      } else {
        parsedAnswer = value;
      }

      data.form_response_parsed[field.title] = parsedAnswer;
      formResponseString += `### ${field.title}\n${parsedAnswer}\n`;
    }

    data.form_response_string = formResponseString;
    data.raw_webhook_event = body;

    if (data.landed_at) {
      data.landed_at = parseIsoDate(data.landed_at);
    }

    if (data.submitted_at) {
      data.submitted_at = parseIsoDate(data.submitted_at);
    }

    data.form_title = body.form_response.definition.title;
    delete data.answers;
    delete data.definition;

    this.$emit(data, {
      summary: JSON.stringify(data),
      id: data.token,
    });

    this.http.respond({
      status: 200,
    });
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Typeform	`typeform`	`app`	This component uses the Typeform app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Form	`formId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Typeform uses OAuth authentication. When you connect your Typeform account, Pipedream will open a popup window where you can sign into Typeform and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Typeform API.

Pipedream requests the following authorization scopes when you connect your account:

offlineaccounts:readforms:writeforms:readimages:writeimages:readthemes:writethemes:readresponses:readresponses:writewebhooks:readwebhooks:writeworkspaces:readworkspaces:write

About Typeform#

Typeform lets you build no-code forms, quizzes, and surveys - and get more responses.

Action#

Upload Conversation Transcription on SalesLens

Description:Uploads a transcript of the conversation. [See the documentation](https://app.saleslens.io/api#tag/ConversationTranscription/operation/api_access_tokencall_transcriptionupload_post)

Version:0.0.1

Key:saleslens-upload-conversation-transcription

View on GitHub

SalesLens Overview#

SalesLens is an analytics platform designed to help you understand and engage with your customers. By analyzing customer interactions, SalesLens provides insights that can lead to more effective sales strategies and improved customer engagement. With the SalesLens API, you can access customer data, manage accounts, and trigger personalized actions based on customer behavior. In Pipedream, you can leverage this capability to create automated workflows that respond to data events in real-time, integrate with other apps, or process large datasets asynchronously.

Action Code#

import app from "../../saleslens.app.mjs";

export default {
  key: "saleslens-upload-conversation-transcription",
  name: "Upload Conversation Transcription",
  description: "Uploads a transcript of the conversation. [See the documentation](https://app.saleslens.io/api#tag/ConversationTranscription/operation/api_access_tokencall_transcriptionupload_post)",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    employeeExternalId: {
      propDefinition: [
        app,
        "employeeExternalId",
      ],
    },
    transcription: {
      type: "string",
      label: "Transcription",
      description: "The transcription of the conversation",
    },
    categoryId: {
      propDefinition: [
        app,
        "categoryId",
      ],
    },
    locale: {
      propDefinition: [
        app,
        "locale",
      ],
    },
    title: {
      propDefinition: [
        app,
        "title",
      ],
    },
    tags: {
      propDefinition: [
        app,
        "tags",
      ],
    },
    email: {
      propDefinition: [
        app,
        "email",
      ],
    },
    phone: {
      propDefinition: [
        app,
        "phone",
      ],
    },
    firstName: {
      propDefinition: [
        app,
        "firstName",
      ],
    },
    lastName: {
      propDefinition: [
        app,
        "lastName",
      ],
    },
  },
  methods: {
    uploadTranscription(args = {}) {
      return this.app.post({
        path: "/access_token/call_transcription/upload",
        ...args,
      });
    },
  },
  async run({ $ }) {
    const {
      uploadTranscription,
      categoryId,
      ...data
    } = this;

    const response = await uploadTranscription({
      $,
      data: {
        categoryId: categoryId && String(categoryId),
        ...data,
      },
    });

    $.export("$summary", "Successfully uploaded the conversation transcription");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
SalesLens	`app`	`app`	This component uses the SalesLens app.
Employee External ID	`employeeExternalId`	`string`	Select a value from the drop down menu.
Transcription	`transcription`	`string`	The transcription of the conversation
Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Locale	`locale`	`string`	Locale of the transcription or recording
Title	`title`	`string`	Title of the transcription or recording
Tags	`tags`	`string`	Tags associated with the transcription or recording separated by commas. Eg. `api, download, example`
Email	`email`	`string`	Contact's email address
Phone	`phone`	`string`	Contact's phone number
First Name	`firstName`	`string`	Contact's first name
Last Name	`lastName`	`string`	Contact's last name