← Schedule + SalesLens integrations

Upload Conversation Transcription with SalesLens API on Custom Interval from Schedule API

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Trigger workflow on
Custom Interval from the Schedule API
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Upload Conversation Transcription with the SalesLens API
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Getting Started

This integration creates a workflow with a Schedule trigger and SalesLens action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Custom Interval trigger
    1. Connect your Schedule account
    2. Configure Cron Schedule
  3. Configure the Upload Conversation Transcription action
    1. Connect your SalesLens account
    2. Select a Employee External ID
    3. Configure Transcription
    4. Optional- Select a Category ID
    5. Optional- Configure Locale
    6. Optional- Configure Title
    7. Optional- Configure Tags
    8. Optional- Configure Email
    9. Optional- Configure Phone
    10. Optional- Configure First Name
    11. Optional- Configure Last Name
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Trigger your workflow every N hours, minutes or seconds.
Version:0.0.2
Key:schedule-custom-interval

Schedule Overview

The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.

Trigger Code

import schedule from "../../schedule.app.mjs";

export default {
  name: "Custom Interval",
  version: "0.0.2",
  key: "schedule-custom-interval",
  type: "source",
  description: "Trigger your workflow every N hours, minutes or seconds.",
  props: {
    schedule,
    cron: {
      propDefinition: [
        schedule,
        "cron",
      ],
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
SchedulescheduleappThis component uses the Schedule app.
Cron Schedulecron$.interface.timer

Enter a cron expression

Trigger Authentication

The Schedule API does not require authentication.

About Schedule

Trigger workflows on an interval or cron schedule.

Action

Description:Uploads a transcript of the conversation. [See the documentation](https://app.saleslens.io/api#tag/ConversationTranscription/operation/api_access_tokencall_transcriptionupload_post)
Version:0.0.1
Key:saleslens-upload-conversation-transcription

SalesLens Overview

SalesLens is an analytics platform designed to help you understand and engage with your customers. By analyzing customer interactions, SalesLens provides insights that can lead to more effective sales strategies and improved customer engagement. With the SalesLens API, you can access customer data, manage accounts, and trigger personalized actions based on customer behavior. In Pipedream, you can leverage this capability to create automated workflows that respond to data events in real-time, integrate with other apps, or process large datasets asynchronously.

Action Code

import app from "../../saleslens.app.mjs";

export default {
  key: "saleslens-upload-conversation-transcription",
  name: "Upload Conversation Transcription",
  description: "Uploads a transcript of the conversation. [See the documentation](https://app.saleslens.io/api#tag/ConversationTranscription/operation/api_access_tokencall_transcriptionupload_post)",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    employeeExternalId: {
      propDefinition: [
        app,
        "employeeExternalId",
      ],
    },
    transcription: {
      type: "string",
      label: "Transcription",
      description: "The transcription of the conversation",
    },
    categoryId: {
      propDefinition: [
        app,
        "categoryId",
      ],
    },
    locale: {
      propDefinition: [
        app,
        "locale",
      ],
    },
    title: {
      propDefinition: [
        app,
        "title",
      ],
    },
    tags: {
      propDefinition: [
        app,
        "tags",
      ],
    },
    email: {
      propDefinition: [
        app,
        "email",
      ],
    },
    phone: {
      propDefinition: [
        app,
        "phone",
      ],
    },
    firstName: {
      propDefinition: [
        app,
        "firstName",
      ],
    },
    lastName: {
      propDefinition: [
        app,
        "lastName",
      ],
    },
  },
  methods: {
    uploadTranscription(args = {}) {
      return this.app.post({
        path: "/access_token/call_transcription/upload",
        ...args,
      });
    },
  },
  async run({ $ }) {
    const {
      uploadTranscription,
      categoryId,
      ...data
    } = this;

    const response = await uploadTranscription({
      $,
      data: {
        categoryId: categoryId && String(categoryId),
        ...data,
      },
    });

    $.export("$summary", "Successfully uploaded the conversation transcription");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
SalesLensappappThis component uses the SalesLens app.
Employee External IDemployeeExternalIdstringSelect a value from the drop down menu.
Transcriptiontranscriptionstring

The transcription of the conversation

Category IDcategoryIdstringSelect a value from the drop down menu.
Localelocalestring

Locale of the transcription or recording

Titletitlestring

Title of the transcription or recording

Tagstagsstring

Tags associated with the transcription or recording separated by commas. Eg. api, download, example

Emailemailstring

Contact's email address

Phonephonestring

Contact's phone number

First NamefirstNamestring

Contact's first name

Last NamelastNamestring

Contact's last name

Action Authentication

SalesLens uses API keys for authentication. When you connect your SalesLens account, Pipedream securely stores the keys so you can easily authenticate to SalesLens APIs in both code and no-code steps.

About SalesLens

Optimize Call Center Performance with AI-Driven Quality Monitoring

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