Update Customer with Waitwhile API on New Message in Channel from Discord Bot API

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New Message in Channel from the Discord Bot API

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Update Customer with the Waitwhile API

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Getting Started#

This integration creates a workflow with a Discord Bot trigger and Waitwhile action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Message in Channel trigger
1. Connect your Discord Bot account
2. Select a Guild
3. Select one or more Channels
4. Optional- Configure Emit messages as a single event
5. Configure timer
Configure the Update Customer action
1. Connect your Waitwhile account
2. Select a Customer ID
3. Optional- Configure Name
4. Optional- Configure First Name
5. Optional- Configure Last Name
6. Optional- Configure Phone
7. Optional- Select a Customer Note ID
8. Optional- Configure Email
9. Optional- Configure Tag
10. Select one or more Location ID
11. Optional- Configure Add Tag
12. Optional- Configure Remove Tag
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Message in Channel on Discord Bot

Description:Emit new event for each message posted to one or more channels

Version:0.0.18

Key:discord_bot-new-message-in-channel

View on GitHub

Discord Bot Overview#

The Discord Bot API unlocks the power to interact with Discord users and channels programmatically, making it possible to automate messages, manage servers, and integrate with other services. With Pipedream's serverless platform, you can create complex workflows that respond to events in Discord, process data, and trigger actions in other apps. This opens up opportunities for community engagement, content moderation, analytics, and more, without the overhead of managing infrastructure.

Trigger Code#

import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import maxBy from "lodash.maxby";
import common from "../common.mjs";
import sampleEmit from "./test-event.mjs";

const { discord } = common.props;

export default {
  ...common,
  key: "discord_bot-new-message-in-channel",
  name: "New Message in Channel",
  description: "Emit new event for each message posted to one or more channels",
  type: "source",
  version: "0.0.18",

  dedupe: "unique", // Dedupe events based on the Discord message ID
  props: {
    ...common.props,
    db: "$.service.db",
    channels: {
      type: "string[]",
      label: "Channels",
      description: "The channels you'd like to watch for new messages",
      propDefinition: [
        discord,
        "channelId",
        ({ guildId }) => ({
          guildId,
        }),
      ],
    },
    emitEventsInBatch: {
      type: "boolean",
      label: "Emit messages as a single event",
      description:
        "If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream",
      optional: true,
      default: false,
    },
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run({ $ }) {
    // We store a cursor to the last message ID
    let lastMessageIDs = this._getLastMessageIDs();

    // If this is our first time running this source,
    // get the last N messages, emit them, and checkpoint
    for (const channelId of this.channels) {
      let lastMessageID;
      let messages = [];

      if (!lastMessageID) {
        messages = await this.discord.getMessages({
          $,
          channelId,
          params: {
            limit: 100,
          },
        });

        lastMessageID = messages.length
          ? maxBy(messages, (message) => message.id).id
          : 1;

      } else {
        let newMessages = [];

        do {
          newMessages = await this.discord.getMessages({
            $,
            channelId,
            params: {
              after: lastMessageIDs[channelId],
            },
          });

          messages = messages.concat(newMessages);

          lastMessageID = newMessages.length
            ? maxBy(newMessages, (message) => message.id).id
            : lastMessageIDs[channelId];

        } while (newMessages.length);
      }

      // Set the new high water mark for the last message ID
      // for this channel
      lastMessageIDs[channelId] = lastMessageID;

      if (!messages.length) {
        console.log(`No new messages in channel ${channelId}`);
        return;
      }

      console.log(`${messages.length} new messages in channel ${channelId}`);

      // Batched emits do not take advantage of the built-in deduper
      if (this.emitEventsInBatch) {
        const suffixChar =
          messages.length > 1
            ? "s"
            : "";

        this.$emit(messages, {
          summary: `${messages.length} new message${suffixChar}`,
          id: lastMessageID,
        });

      } else {
        messages.forEach((message) => {
          this.$emit(message, {
            summary: message.content,
            id: message.id, // dedupes events based on this ID
          });
        });
      }
    }

    // Set the last message ID for the next run
    this._setLastMessageIDs(lastMessageIDs);
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Discord Bot	`discord`	`app`	This component uses the Discord Bot app.
Guild	`guildId`	`string`	Select a value from the drop down menu.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Channels	`channels`	`string[]`	Select a value from the drop down menu.
Emit messages as a single event	`emitEventsInBatch`	`boolean`	If `true`, all messages are emitted as an array, within a single Pipedream event. Defaults to `false`, emitting each Discord message as its own event in Pipedream
	`timer`	`$.interface.timer`

Trigger Authentication#

Discord Bot uses API keys for authentication. When you connect your Discord Bot account, Pipedream securely stores the keys so you can easily authenticate to Discord Bot APIs in both code and no-code steps.

This app allows you to use the Discord API using your own Discord bot. If you don't want to use a custom bot, and you just need to use the Discord API, exit this screen and use the Discord app, instead.

If you want to use your own Discord bot, but haven't created one yet, see these instructions or watch this video. You'll need to add this bot to your server(s) to make successful API requests.

Once you've created your bot, you'll find the Bot token within the Bot section of your app. Enter that token below.

About Discord Bot#

Use this app to interact with the Discord API using a bot in your account

Action#

Update Customer on Waitwhile

Description:Update a customer. [See the doc here](https://developers.waitwhile.com/reference/postcustomerscustomerid)

Version:0.0.1

Key:waitwhile-update-customer

View on GitHub

Waitwhile Overview#

Waitwhile is a queue management and scheduling platform that lets you optimize appointments and waitlists, enhancing the customer experience. By leveraging the Waitwhile API on Pipedream, you can automate processes such as updating waitlists, syncing customer data, or triggering notifications when a customer's status changes. This seamless integration can streamline operations for businesses like restaurants, healthcare providers, or service centers where queue management is crucial.

Action Code#

import waitwhile from "../../app/waitwhile.app.mjs";
import { defineAction } from "@pipedream/types";
export default defineAction({
    name: "Update Customer",
    version: "0.0.1",
    key: "waitwhile-update-customer",
    description: "Update a customer. [See the doc here](https://developers.waitwhile.com/reference/postcustomerscustomerid)",
    props: {
        waitwhile,
        customerId: {
            propDefinition: [
                waitwhile,
                "customerId",
            ],
        },
        name: {
            optional: true,
            propDefinition: [
                waitwhile,
                "name",
            ],
        },
        firstName: {
            optional: true,
            propDefinition: [
                waitwhile,
                "firstName",
            ],
        },
        lastName: {
            optional: true,
            propDefinition: [
                waitwhile,
                "lastName",
            ],
        },
        phone: {
            optional: true,
            propDefinition: [
                waitwhile,
                "phone",
            ],
        },
        notes: {
            optional: true,
            propDefinition: [
                waitwhile,
                "customerNoteId",
                (c) => ({
                    customerId: c.customerId,
                }),
            ],
        },
        email: {
            optional: true,
            propDefinition: [
                waitwhile,
                "email",
            ],
        },
        tags: {
            optional: true,
            type: "string[]",
            description: "Optional tags associated with customer",
            propDefinition: [
                waitwhile,
                "tag",
            ],
        },
        locationIds: {
            type: "string[]",
            propDefinition: [
                waitwhile,
                "locationId",
            ],
        },
        addTag: {
            optional: true,
            propDefinition: [
                waitwhile,
                "addTag",
            ],
        },
        removeTag: {
            optional: true,
            propDefinition: [
                waitwhile,
                "removeTag",
            ],
        },
    },
    type: "action",
    methods: {},
    async run({ $ }) {
        const params = {
            name: this.name,
            firstName: this.firstName,
            lastName: this.lastName,
            phone: this.phone,
            email: this.email,
            tags: this.tags,
            notes: this.notes,
            locationIds: this.locationIds,
            addTag: this.addTag,
            removeTag: this.removeTag,
            customerId: this.customerId,
        };
        try {
            const data = await this.waitwhile.updateCustomer(params);
            $.export("summary", "Successfully updated a customer");
            return data;
        }
        catch (error) {
            const statusCode = error[Object.getOwnPropertySymbols(error)[1]].status;
            const statusText = error[Object.getOwnPropertySymbols(error)[1]].statusText;
            throw new Error(`Error status code: ${statusCode}. Error status response: ${statusText}`);
        }
    },
});

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Waitwhile	`waitwhile`	`app`	This component uses the Waitwhile app.
Customer ID	`customerId`	`string`	Select a value from the drop down menu.
Name	`name`	`string`	Name
First Name	`firstName`	`string`	First name of customer
Last Name	`lastName`	`string`	Last name of customer
Phone	`phone`	`string`	Phone number in E.164 format
Customer Note ID	`notes`	`string`	Select a value from the drop down menu.
Email	`email`	`string`	Email address
Tag	`tags`	`string[]`	Optional tags associated with customer
Location ID	`locationIds`	`string[]`	Select a value from the drop down menu.
Add Tag	`addTag`	`string`	Adds specified tag to existing tags
Remove Tag	`removeTag`	`string`	Removes specified tag to existing tags

Action Authentication#

Waitwhile uses API keys for authentication. When you connect your Waitwhile account, Pipedream securely stores the keys so you can easily authenticate to Waitwhile APIs in both code and no-code steps.

To retrieve your API keys,

Navigate to your Waitwhile account and sign in
Go to “Settings” > “API & Webhooks”

About Waitwhile#

Waitwhile is a virtual waitlist app and queue management platform that can be customized to work for any business.

More Ways to Connect Waitwhile + Discord Bot#

Other Popular Integrations#

Add Customer Note Entry with Waitwhile API on New Guild Member from Discord Bot API

Discord Bot + Waitwhile

Update Customer with Waitwhile API on New Message in Channel from Discord Bot API

Pipedream makes it easy to connect APIs for Waitwhile, Discord Bot and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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