Transcribe and Score Recording with Speechace API on New Event (Instant) from Zoho CRM API

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New Event (Instant) from the Zoho CRM API

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Transcribe and Score Recording with the Speechace API

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Getting Started#

This integration creates a workflow with a Zoho CRM trigger and Speechace action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Event (Instant) trigger
1. Connect your Zoho CRM account
2. Configure Subscription Renewal Timer
3. Select one or more Events
Configure the Transcribe and Score Recording action
1. Connect your Speechace account
2. Configure File Path
3. Optional- Configure Relevance Context
4. Optional- Select a Dialect
5. Optional- Configure User ID
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Event (Instant) on Zoho CRM

Description:Emit new custom events from Zoho CRM

Version:0.0.15

Key:zoho_crm-new-event

View on GitHub

Zoho CRM Overview#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Trigger Code#

import sortBy from "lodash.sortby";
import common from "../common/http-based/base.mjs";
import crudOps from "../common/http-based/common-crud-operations.mjs";

export default {
  ...common,
  key: "zoho_crm-new-event",
  name: "New Event (Instant)",
  description: "Emit new custom events from Zoho CRM",
  version: "0.0.15",
  type: "source",
  props: {
    ...common.props,
    events: {
      type: "string[]",
      label: "Events",
      description: "Choose one or more module events to trigger this event source.",
      async options({ page = 0 }) {
        if (page !== 0) {
          return [];
        }

        const { modules } = await this.zohoCrm.listModules();
        return sortBy(modules.flatMap(this._moduleSupportedEvents), "label");
      },
    },
  },
  methods: {
    ...common.methods,
    _moduleSupportedEvents(module) {
      // See the docs for more information about these attributes:
      // https://www.zoho.com/crm/developer/docs/api/v2/modules-api.html
      const {
        api_name: moduleKey,
        singular_label: moduleName,
      } = module;

      // As per the docs, the notation for a CRUD event on a record/module is
      // {capitalized record name}.{operation} (e.g. `Contacts.create` will
      // issue notifications when a contact is created). See the docs for more
      // details:
      // https://www.zoho.com/crm/developer/docs/api/v2/notifications/enable.html
      return this
        .getSupportedOps()
        .filter(({ flagName }) => module[flagName])
        .map(({
          description,
          op,
        }) => ({
          label: `${moduleName} ${description}`,
          value: `${moduleKey}.${op}`,
        }));
    },
    getSupportedOps() {
      return crudOps.allOpsData();
    },
    getEvents() {
      return this.events;
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zoho CRM	`zohoCrm`	`app`	This component uses the Zoho CRM app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Subscription Renewal Timer	`timer`	`$.interface.timer`	Zoho CRM webhooks subscriptions have an expiration date of up to 1 day. This event source renews the subscription every 12 hours by default.
Events	`events`	`string[]`	Select a value from the drop down menu.

Trigger Authentication#

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM#

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

Action#

Transcribe and Score Recording on Speechace

Description:Transcribes and scores a provided speech recording. [See the documentation](https://docs.speechace.com/#76089b5d-7e25-4744-8d32-f6c230acf217)

Version:0.0.1

Key:speechace-transcribe-and-score-recording

View on GitHub

Speechace Overview#

The Speechace API offers capabilities for detailed speech analysis, particularly useful for language learning applications. With this API, you can assess users' pronunciation and fluency in English by analyzing audio inputs. In Pipedream, you can leverage this API to craft workflows that trigger on various events, process audio data, and perform actions based on the analysis—such as storing results, providing feedback, or integrating with other services for enhanced functionality.

Action Code#

import speechace from "../../speechace.app.mjs";
import FormData from "form-data";
import fs from "fs";

export default {
  key: "speechace-transcribe-and-score-recording",
  name: "Transcribe and Score Recording",
  description: "Transcribes and scores a provided speech recording. [See the documentation](https://docs.speechace.com/#76089b5d-7e25-4744-8d32-f6c230acf217)",
  version: "0.0.1",
  type: "action",
  props: {
    speechace,
    filePath: {
      propDefinition: [
        speechace,
        "filePath",
      ],
    },
    relevanceContext: {
      type: "string",
      label: "Relevance Context",
      description: "Question Prompt text provided to the user. When this parameter is passed, the relevance of the user audio transcript is evaluated given the relevance_context and a resulting relevance class is returned in .speech_score.relevance.class",
      optional: true,
    },
    dialect: {
      propDefinition: [
        speechace,
        "dialect",
      ],
    },
    userId: {
      propDefinition: [
        speechace,
        "userId",
      ],
    },
  },
  async run({ $ }) {
    const data = new FormData();
    const content = fs.createReadStream(this.filePath.includes("tmp/")
      ? this.filePath
      : `/tmp/${this.filePath}`);
    data.append("user_audio_file", content);
    if (this.relevanceContext) {
      data.append("relevance_context", this.relevanceContext);
    }

    const response = await this.speechace.transcribeAndScore({
      $,
      params: {
        dialect: this.dialect,
        user_id: this.userId,
      },
      data,
      headers: data.getHeaders(),
    });
    $.export("$summary", `Transcription and scoring completed for audio file: ${this.filePath}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Speechace	`speechace`	`app`	This component uses the Speechace app.
File Path	`filePath`	`string`	The path to an audio file (wav, mp3, m4a, webm, ogg, aiff) in the `/tmp` directory. See the documentation on working with files
Relevance Context	`relevanceContext`	`string`	Question Prompt text provided to the user. When this parameter is passed, the relevance of the user audio transcript is evaluated given the relevance_context and a resulting relevance class is returned in .speech_score.relevance.class
Dialect	`dialect`	`string`	Select a value from the drop down menu:`{ "label": "US English", "value": "en-us" }{ "label": "UK English", "value": "en-gb" }`
User ID	`userId`	`string`	A unique anonymized identifier for the end-user who spoke the audio

Action Authentication#

Speechace uses API keys for authentication. When you connect your Speechace account, Pipedream securely stores the keys so you can easily authenticate to Speechace APIs in both code and no-code steps.

About Speechace#

SpeechAce teaches correct American English pronunciation and eliminates your accent one word at a time.

More Ways to Connect Speechace + Zoho CRM#

Other Popular Integrations#

Transcribe and Score Recording with Speechace API on New Contact (Instant) from Zoho CRM API

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Transcribe and Score Recording with Speechace API on New Event (Instant) from Zoho CRM API

Pipedream makes it easy to connect APIs for Speechace, Zoho CRM and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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