← Zoho CRM + Bandwidth integrations

Send SMS with Bandwidth API on New Event (Instant) from Zoho CRM API

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New Event (Instant) from the Zoho CRM API
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Send SMS with the Bandwidth API
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Getting Started

This integration creates a workflow with a Zoho CRM trigger and Bandwidth action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Event (Instant) trigger
    1. Connect your Zoho CRM account
    2. Configure Subscription Renewal Timer
    3. Select one or more Events
  3. Configure the Send SMS action
    1. Connect your Bandwidth account
    2. Configure To
    3. Configure From
    4. Configure Message
    5. Configure Messaging Application ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new custom events from Zoho CRM
Version:0.0.15
Key:zoho_crm-new-event

Zoho CRM Overview

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Trigger Code

import sortBy from "lodash.sortby";
import common from "../common/http-based/base.mjs";
import crudOps from "../common/http-based/common-crud-operations.mjs";

export default {
  ...common,
  key: "zoho_crm-new-event",
  name: "New Event (Instant)",
  description: "Emit new custom events from Zoho CRM",
  version: "0.0.15",
  type: "source",
  props: {
    ...common.props,
    events: {
      type: "string[]",
      label: "Events",
      description: "Choose one or more module events to trigger this event source.",
      async options({ page = 0 }) {
        if (page !== 0) {
          return [];
        }

        const { modules } = await this.zohoCrm.listModules();
        return sortBy(modules.flatMap(this._moduleSupportedEvents), "label");
      },
    },
  },
  methods: {
    ...common.methods,
    _moduleSupportedEvents(module) {
      // See the docs for more information about these attributes:
      // https://www.zoho.com/crm/developer/docs/api/v2/modules-api.html
      const {
        api_name: moduleKey,
        singular_label: moduleName,
      } = module;

      // As per the docs, the notation for a CRUD event on a record/module is
      // {capitalized record name}.{operation} (e.g. `Contacts.create` will
      // issue notifications when a contact is created). See the docs for more
      // details:
      // https://www.zoho.com/crm/developer/docs/api/v2/notifications/enable.html
      return this
        .getSupportedOps()
        .filter(({ flagName }) => module[flagName])
        .map(({
          description,
          op,
        }) => ({
          label: `${moduleName} ${description}`,
          value: `${moduleKey}.${op}`,
        }));
    },
    getSupportedOps() {
      return crudOps.allOpsData();
    },
    getEvents() {
      return this.events;
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Zoho CRMzohoCrmappThis component uses the Zoho CRM app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Subscription Renewal Timertimer$.interface.timer

Zoho CRM webhooks subscriptions have an expiration date of up to 1 day. This event source renews the subscription every 12 hours by default.

Eventseventsstring[]Select a value from the drop down menu.

Trigger Authentication

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

Action

Description:Send an SMS message using Bandwidth's Messaging API
Version:1.0.0
Key:bandwidth-send-sms

Bandwidth Overview

The Bandwidth API opens up a world of possibilities for integrating telecom services into your applications. Bandwidth specializes in voice, messaging, and 911 access, making it possible to programmatically send and receive text messages, orchestrate calls, and implement emergency call routing. Linking the Bandwidth API with Pipedream allows you to automate these telecom features with various triggers and actions from other apps, creating seamless and powerful workflows.

Action Code

const bandwidth = require("../../bandwidth.app.js");

module.exports = {
  key: "bandwidth-send-sms",
  name: "Send SMS",
  description: "Send an SMS message using Bandwidth's Messaging API",
  type: "action",
  version: "1.0.0",
  props: {
    bandwidth,
    messageTo: {
      propDefinition: [
        bandwidth,
        "messageTo",
      ],
    },
    from: {
      propDefinition: [
        bandwidth,
        "from",
      ],
    },
    message: {
      propDefinition: [
        bandwidth,
        "message",
      ],
    },
    messagingApplicationId: {
      propDefinition: [
        bandwidth,
        "messagingApplicationId",
      ],
    },
  },
  async run () {
    const response = await this.bandwidth.sendSms(
      this.messageTo,
      this.from,
      this.message,
      this.messagingApplicationId,
    );
    console.log("Status Code:", response.statusCode);
    console.log("Message ID:", response.result.id);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
BandwidthbandwidthappThis component uses the Bandwidth app.
TomessageTostring

The number the message will be sent to, in E164 format ex +19195551234

Fromfromstring

The number the call or message event will come from, in E164 format ex +19195551234

Messagemessagestring

The text message content

Messaging Application IDmessagingApplicationIdstring

The ID from the messaging application created in the Bandwidth Dashboard.

The application must be associated with the location that the from number lives on.

Action Authentication

Bandwidth uses API keys for authentication. When you connect your Bandwidth account, Pipedream securely stores the keys so you can easily authenticate to Bandwidth APIs in both code and no-code steps.

Bandwidth.com requires the user's username:password pair to be encoded as part of the header. (docs)
The accountId is used as part of the url to make API requests. Ex: https://dashboard.bandwidth.com/api/accounts/{accountId}/

About Bandwidth

Enterprise Grade Voice, Messaging, and 911 Access

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