← Ticket Tailor + Zoho CRM integrations

Search Objects with Zoho CRM API on New Action (Instant) from Ticket Tailor API

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New Action (Instant) from the Ticket Tailor API
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Search Objects with the Zoho CRM API
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Getting Started

This integration creates a workflow with a Ticket Tailor trigger and Zoho CRM action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Action (Instant) trigger
    1. Connect your Ticket Tailor account
    2. Optional- Configure Shared Secret
  3. Configure the Search Objects action
    1. Connect your Zoho CRM account
    2. Select a Module
    3. Configure Criteria
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new action occurs. You can use this source to handle one of the available options in Ticket Tailor. See how to configure the webhook [here](https://developers.tickettailor.com/#configuration)
Version:0.0.1
Key:ticket_tailor-new-action

Ticket Tailor Overview

The Ticket Tailor API lets you tap into your event management toolkit, giving you the power to automate tasks like syncing attendee lists, sending custom emails after ticket purchase, and monitoring real-time event metrics. Leveraging Pipedream's capabilities, you can build workflows that respond to events in Ticket Tailor, such as new bookings, and connect these triggers to countless other apps to streamline your event management process and enhance attendee experience.

Trigger Code

import app from "../../ticket_tailor.app.mjs";
import crypto from "crypto";

export default {
  type: "source",
  dedupe: "unique",
  key: "ticket_tailor-new-action",
  name: "New Action (Instant)",
  description: "Emit new event when a new action occurs. You can use this source to handle one of the available options in Ticket Tailor. See how to configure the webhook [here](https://developers.tickettailor.com/#configuration)",
  version: "0.0.1",
  props: {
    app,
    http: "$.interface.http",
    sharedSecret: {
      type: "string",
      label: "Shared Secret",
      description: "The shared secret you configured in the webhook. We highly recommend you to use a secret key to prevent unauthorized access to your webhook. You can find your signing secret [here](https://app.tickettailor.com/box-office/webhooks)",
      optional: true,
    },
  },
  methods: {
    emit(event) {
      this.$emit(event, {
        id: event.id,
        summary: `${event.event} - ${event.payload?.name || event.id}`,
        ts: event.created_at || Date.now(),
      });
    },
    getSignature(event) {
      const signature = event.headers["tickettailor-webhook-signature"];
      return signature.split(",").reduce((acc, currentValue) => {
        const [
          key,
          value,
        ] = currentValue.split("=");
        acc[key] = value;
        return acc;
      }, {});
    },
    checkHmac(bodyRaw, timestamp, hmac) {
      if (!this.sharedSecret || this.sharedSecret === "") {
        console.log("No shared secret configured. Skipping HMAC check.");
        return;
      }

      const data = timestamp + bodyRaw;
      const expectedSignature = crypto.createHmac("sha256", this.sharedSecret)
        .update(data, "utf8")
        .digest("hex");

      if (hmac !== expectedSignature) {
        throw new Error("Invalid HMAC Signature, connection aborted.");
      }
    },
    checkTolerance(timestamp) {
      const fiveMinutes = 300000;
      const tolerance = fiveMinutes;
      const timestampMilliseconds = Number(timestamp) * 1000;

      if (timestampMilliseconds < Date.now() - tolerance) {
        throw new Error("Invalid Timestamp Signature. The signature's timestamp is outside of the tolerance zone.");
      }
    },
  },
  async run(event) {
    const {
      t,
      v1,
    } = this.getSignature(event);
    this.checkHmac(event.bodyRaw, t, v1);
    this.checkTolerance(t);
    this.emit(event.body);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Ticket TailorappappThis component uses the Ticket Tailor app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Shared SecretsharedSecretstring

The shared secret you configured in the webhook. We highly recommend you to use a secret key to prevent unauthorized access to your webhook. You can find your signing secret here

Trigger Authentication

Ticket Tailor uses API keys for authentication. When you connect your Ticket Tailor account, Pipedream securely stores the keys so you can easily authenticate to Ticket Tailor APIs in both code and no-code steps.

To retrieve your API key,

  • Navigate to your Ticket Tailor account and sign in
  • Go to “Settings” > “Manage” > “API”

About Ticket Tailor

Whether it’s your first event ever, or your biggest event yet, we make it simple to sell tickets online.

Action

Description:Retrieves the records that match your search criteria.
Version:0.2.1
Key:zoho_crm-search-objects

Zoho CRM Overview

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Action Code

import zohoCrm from "../../zoho_crm.app.mjs";

export default {
  key: "zoho_crm-search-objects",
  name: "Search Objects",
  description: "Retrieves the records that match your search criteria.",
  version: "0.2.1",
  type: "action",
  props: {
    zohoCrm,
    module: {
      propDefinition: [
        zohoCrm,
        "module",
      ],
    },
    criteria: {
      type: "string",
      label: "Criteria",
      description: "Performs search by this criteria.",
    },
  },
  async run({ $ }) {
    const response = await this.zohoCrm.searchObjects(this.module, this.criteria, $);
    $.export("$summary", "Search done");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zoho CRMzohoCrmappThis component uses the Zoho CRM app.
ModulemodulestringSelect a value from the drop down menu.
Criteriacriteriastring

Performs search by this criteria.

Action Authentication

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

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