← Freshdesk + SWAPI - Star Wars integrations

Get Film with SWAPI - Star Wars API on New Contact from Freshdesk API

Pipedream makes it easy to connect APIs for SWAPI - Star Wars, Freshdesk and 1400+ other apps remarkably fast.

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New Contact from the Freshdesk API
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Get Film with the SWAPI - Star Wars API
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Getting Started

This integration creates a workflow with a Freshdesk trigger and SWAPI - Star Wars action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Contact trigger
    1. Connect your Freshdesk account
    2. Configure Polling interval
  3. Configure the Get Film action
    1. Connect your SWAPI - Star Wars account
    2. Select a film
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger


This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.


Description:Emit new notifications when a new contact is created

Freshdesk Overview

With the Freshdesk API, you can create powerful customer support applications.
Here are some examples of what you can build:

  • A ticketing system for tracking customer issues
  • A knowledge base for self-service customer support
  • A customer community for engaging customers and crowd-sourcing solutions
  • A call center management system

Trigger Code

import freshdesk from "../../freshdesk.app.mjs";
import moment from "moment";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";

export default {
  key: "freshdesk-new-contact",
  name: "New Contact",
  description: "Emit new notifications when a new contact is created",
  version: "0.0.2",
  type: "source",
  props: {
    timer: {
      label: "Polling interval",
      description: "Pipedream will poll Harvest API on this schedule",
      type: "$.interface.timer",
      default: {
    db: "$.service.db",
  dedupe: "unique",
  async run() {
    const data = [];
    let lastDateChecked = this.freshdesk.getLastDateChecked(this.db);
    if (!lastDateChecked) {
      lastDateChecked = new Date().toISOString();
      this.freshdesk.setLastDateChecked(this.db, lastDateChecked);
    const formatedDate = lastDateChecked.substr(0, (lastDateChecked + "T").indexOf("T"));
    const contacts = await this.freshdesk.filterContacts({
      query: `"created_at:>'${formatedDate}'"`,
      page: 1,
    for await (const contact of contacts) {
    data && data.reverse().forEach((contact) => {
      this.freshdesk.setLastDateChecked(this.db, contact.created_at);
      if (moment(contact.created_at).isAfter(lastDateChecked)) {
            id: contact.id,
            summary: `Contact name: ${contact.name}`,
            ts: Date.parse(contact.created_at),

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
FreshdeskfreshdeskappThis component uses the Freshdesk app.
Polling intervaltimer$.interface.timer

Pipedream will poll Harvest API on this schedule

N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Freshdesk uses API keys for authentication. When you connect your Freshdesk account, Pipedream securely stores the keys so you can easily authenticate to Freshdesk APIs in both code and no-code steps.

Your API key is in your Profile > Settings page, below the change password section on the right.
Your domain is 12345678 if your Freshdesk URL is https://12345678.freshdesk.com/

About Freshdesk

Customer support software


Description:Get a film

SWAPI - Star Wars Overview

The SWAPI (Star Wars API) provides a wealth of data about the Star Wars
universe to build applications. With the SWAPI, developers can access detailed
Star Wars related data about people, planets, films, species and much more.
From web and mobile applications to data analysis, the possibilities are

Here are a few examples of what developers can build using the SWAPI:

  • Create a Star Wars encyclopedia to document the Star Wars universe and its
  • Design a custom interactive map to explore the planets of the Star Wars
  • Analyze the data to uncover patterns and insights about Star Wars films,
    characters, and species.
  • Design a search engine to query Star Wars related data.
  • Create a mobile app that displays information about the characters, films and
    species in the Star Wars universe.
  • Design a live score system specialized in providing stats related to the Star
    Wars films and characters.

Action Code

const swapi = require("../../swapi.app.js");
const axios = require("axios");

module.exports = {
  key: "swapi-get-film",
  name: "Get Film",
  version: "0.0.13",
  description: "Get a film",
  type: "action",
  props: {
    film: {
      propDefinition: [
  async run() {
    return (await axios({
      url: `https://swapi.dev/api/films/${this.film}`,

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

SWAPI - Star WarsswapiappThis component uses the SWAPI - Star Wars app.
filmfilmstringSelect a value from the drop down menu.

Action Authentication

The SWAPI - Star Wars API does not require authentication.

About SWAPI - Star Wars

The Star Wars API

More Ways to Connect SWAPI - Star Wars + Freshdesk

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