Get Film with SWAPI - Star Wars API on New Conversations from Intercom API

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Trigger workflow on

New Conversations from the Intercom API

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Get Film with the SWAPI - Star Wars API

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Getting Started#

This integration creates a workflow with a Intercom trigger and SWAPI - Star Wars action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Conversations trigger
1. Connect your Intercom account
2. Configure Polling Interval
Configure the Get Film action
1. Connect your SWAPI - Star Wars account
2. Select a film
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Conversations on Intercom

Description:Emit new event each time a new conversation is added.

Version:0.0.3

Key:intercom-new-conversation

View on GitHub

Intercom Overview#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Trigger Code#

import common from "../common.mjs";

export default {
  ...common,
  key: "intercom-new-conversation",
  name: "New Conversations",
  description: "Emit new event each time a new conversation is added.",
  version: "0.0.3",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    generateMeta({
      id, source, created_at: createdAt,
    }) {
      return {
        id,
        summary: source.body,
        ts: createdAt,
      };
    },
  },
  async run() {
    let lastConversationCreatedAt = this._getLastUpdate();
    const data = {
      query: {
        field: "created_at",
        operator: ">",
        value: lastConversationCreatedAt,
      },
    };

    const results = await this.intercom.searchConversations(data);
    for (const conversation of results) {
      if (conversation.created_at > lastConversationCreatedAt)
        lastConversationCreatedAt = conversation.created_at;
      const meta = this.generateMeta(conversation);
      this.$emit(conversation, meta);
    }

    this._setLastUpdate(lastConversationCreatedAt);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling Interval	`timer`	`$.interface.timer`	Pipedream will poll the API on this schedule

Trigger Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

About Intercom#

Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

Action#

Get Film on SWAPI - Star Wars

Description:Get a film

Version:0.0.13

Key:swapi-get-film

View on GitHub

SWAPI - Star Wars Overview#

The SWAPI - Star Wars API is a treasure trove of structured data from the Star Wars universe. It's a go-to resource for fetching information about planets, spaceships, vehicles, people, films, and species from the iconic franchise. Using Pipedream, you can harness this data to create automations and workflows that trigger based on specific criteria from SWAPI. For instance, you could set up a workflow that notifies you when new data is added, enrich customer profiles with their favorite Star Wars characters, or even use it for trivia games by pulling random facts.

Action Code#

const swapi = require("../../swapi.app.js");
const axios = require("axios");

module.exports = {
  key: "swapi-get-film",
  name: "Get Film",
  version: "0.0.13",
  description: "Get a film",
  type: "action",
  props: {
    swapi,
    film: {
      propDefinition: [
        swapi,
        "film",
      ],
    },
  },
  async run() {
    return (await axios({
      url: `https://swapi.dev/api/films/${this.film}`,
    })).data;
  },
};