Get Extensive Data with Gong API on New Event Instant from Picqer API

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New Event Instant from the Picqer API

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Get Extensive Data with the Gong API

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Getting Started#

This integration creates a workflow with a Picqer trigger and Gong action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Event Instant trigger
1. Connect your Picqer account
2. Select a Warehouse ID
3. Select a Event
4. Configure Name
5. Optional- Configure Secret
Configure the Get Extensive Data action
1. Connect your Gong account
2. Optional- Configure From Date Time
3. Optional- Configure To Date Time
4. Optional- Select a Workspace ID
5. Optional- Select one or more Call IDs
6. Optional- Select one or more Primary User IDs
7. Optional- Configure Max Results
8. Optional- Select a Context
9. Optional- Configure Context Timing
10. Optional- Configure Include Parties
11. Optional- Configure Exposed Fields Content
12. Optional- Configure Exposed Fields Interaction
13. Optional- Configure Include Public Comments
14. Optional- Configure Include Media
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Event Instant on Picqer

Description:Emit new event when Picqer sends a webhook matched with selected event. [See the documentation](https://picqer.com/en/api/webhooks)

Version:0.0.1

Key:picqer-new-event-instant

View on GitHub

Trigger Code#

import { EVENT_OPTIONS } from "../../common/constants.mjs";
import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "picqer-new-event-instant",
  name: "New Event Instant",
  description: "Emit new event when Picqer sends a webhook matched with selected event. [See the documentation](https://picqer.com/en/api/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    getSummary(body) {
      const event = EVENT_OPTIONS.find((e) => e.value === body.event);
      return event.label;
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Picqer	`picqer`	`app`	This component uses the Picqer app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Warehouse ID	`warehouseId`	`string`	Select a value from the drop down menu.
Event	`event`	`string`	Select a value from the drop down menu:`{ "label": "New Comment Created", "value": "comments.created" }{ "label": "New Movement", "value": "movements.moved" }{ "label": "New Order Created", "value": "orders.created" }{ "label": "Order Allocated", "value": "orders.allocated" }{ "label": "Order Closed", "value": "orders.closed" }{ "label": "Order Paused", "value": "orders.paused" }{ "label": "Order Resumed", "value": "orders.resumed" }{ "label": "Order Status Changed", "value": "orders.status_changed" }{ "label": "Order Completed", "value": "orders.completed" }{ "label": "New Order Note Created", "value": "orders.notes.created" }{ "label": "New Picklist Created", "value": "picklists.created" }{ "label": "Picklist Changed", "value": "picklists.changed" }{ "label": "Picklist Paused", "value": "picklists.paused" }{ "label": "Picklist Resumed", "value": "picklists.resumed" }{ "label": "Picklist Closed", "value": "picklists.closed" }{ "label": "Picklist Cancelled", "value": "picklists.cancelled" }{ "label": "Picklist Snoozed", "value": "picklists.snoozed" }{ "label": "Picklist Unsnoozed", "value": "picklists.unsnoozed" }{ "label": "New Picklist Shipment Created", "value": "picklists.shipments.created" }{ "label": "Picklist Shipment Cancelled", "value": "picklists.shipments.cancelled" }{ "label": "New Picklist Batch Created", "value": "picklist_batches.created" }{ "label": "Picklist Batch Changed", "value": "picklist_batches.changed" }{ "label": "Picklist Batch Completed", "value": "picklist_batches.completed" }{ "label": "New Product Created", "value": "products.created" }{ "label": "Product Changed", "value": "products.changed" }{ "label": "Product Free Stock Changed", "value": "products.free_stock_changed" }{ "label": "Product Stock Changed", "value": "products.stock_changed" }{ "label": "Product Assembled Stock Changed", "value": "products.assembled_stock_changed" }{ "label": "Product Stock On Location Changed", "value": "products.stock_on_location_changed" }{ "label": "Product Parts Changed", "value": "products.parts.changed" }{ "label": "New Purchase Order Created", "value": "purchase_orders.created" }{ "label": "Purchase Order Changed", "value": "purchase_orders.changed" }{ "label": "Purchase Order Purchased", "value": "purchase_orders.purchased" }{ "label": "New Receipt Created", "value": "receipts.created" }{ "label": "Receipt Completed", "value": "receipts.completed" }{ "label": "Receipt Product Received", "value": "receipts.product_received" }{ "label": "Receipt Product Reverted", "value": "receipts.product_reverted" }{ "label": "New Return Created", "value": "returns.created" }{ "label": "Return Changed", "value": "returns.changed" }{ "label": "Return Status Changed", "value": "returns.status_changed" }{ "label": "Return Products Received", "value": "returns.products_received" }{ "label": "Location Stock Counts Completed", "value": "location_stock_counts.completed" }{ "label": "New Task Created", "value": "tasks.created" }{ "label": "Task Changed", "value": "tasks.changed" }{ "label": "Task Deleted", "value": "tasks.deleted" }{ "label": "Task Completed", "value": "tasks.completed" }{ "label": "Task Uncompleted", "value": "tasks.uncompleted" }`
Name	`name`	`string`	Your own reference for this hook.
Secret	`secret`	`string`	If you provide a secret key with your webhook, we will use it to sign every request so you can check the sender.

Trigger Authentication#

Picqer uses API keys for authentication. When you connect your Picqer account, Pipedream securely stores the keys so you can easily authenticate to Picqer APIs in both code and no-code steps.

About Picqer#

Warehouse software for online stores

Action#

Get Extensive Data on Gong

Description:Lists detailed call data. [See the documentation](https://gong.app.gong.io/settings/api/documentation#post-/v2/calls/extensive)

Version:0.0.3

Key:gong-get-extensive-data

View on GitHub

Gong Overview#

The Gong API allows you to tap into Gong's conversation intelligence capabilities, enabling you to retrieve call recordings, transcripts, and analytics data for sales engagements. By integrating Gong with Pipedream, you can automate workflows that react to this sales data, enrich CRM records, trigger follow-up actions, and sync insights across your sales stack. It's a goldmine for sales teams looking to leverage conversational insights and make data-driven decisions.

Action Code#

import app from "../../gong.app.mjs";
import constants from "../../common/constants.mjs";
import { ConfigurationError } from "@pipedream/platform";
import utils from "../../common/utils.mjs";

export default {
  key: "gong-get-extensive-data",
  name: "Get Extensive Data",
  description: "Lists detailed call data. [See the documentation](https://gong.app.gong.io/settings/api/documentation#post-/v2/calls/extensive)",
  version: "0.0.3",
  type: "action",
  props: {
    app,
    fromDateTime: {
      propDefinition: [
        app,
        "fromDateTime",
      ],
      optional: true,
    },
    toDateTime: {
      propDefinition: [
        app,
        "toDateTime",
      ],
      optional: true,
    },
    workspaceId: {
      optional: true,
      propDefinition: [
        app,
        "workspaceId",
      ],
    },
    callIds: {
      propDefinition: [
        app,
        "callIds",
      ],
    },
    primaryUserIds: {
      type: "string[]",
      label: "Primary User IDs",
      description: "An optional list of user identifiers, if supplied the API will return only the calls hosted by the specified users. The identifiers in this field match the primaryUserId field of the calls.",
      propDefinition: [
        app,
        "userId",
      ],
      optional: true,
    },
    maxResults: {
      type: "integer",
      label: "Max Results",
      description: "The maximum number or results to return",
      default: constants.DEFAULT_MAX,
      optional: true,
    },
    context: {
      type: "string",
      label: "Context",
      description: "If 'Basic', add links to external systems (context objects) such as CRM, Telephony System, Case Management. If 'Extended' include also data (context fields) for these links.",
      options: [
        "None",
        "Basic",
        "Extended",
      ],
      default: "None",
      optional: true,
    },
    contextTiming: {
      type: "string[]",
      label: "Context Timing",
      description: "Allowed: Now, TimeOfCall. Timing for the context data. The field is optional and can contain either 'Now' or 'TimeOfCall' or both. The default value is ['Now']. Can be provided only when the context field is set to 'Extended'",
      optional: true,
    },
    includeParties: {
      type: "boolean",
      label: "Include Parties",
      description: "Whether to include parties in the response",
      default: false,
      optional: true,
    },
    exposedFieldsContent: {
      type: "object",
      label: "Exposed Fields Content",
      description: "Specify which fields to include in the response for the content. Example object: {'structure': false, 'topics': false, 'trackers': false, 'trackerOccurrences': false, 'pointsOfInterest': false, 'brief': true, 'outline': true, 'highlights': true, 'callOutcome': true, 'keyPoints': true}",
      default: {
        "structure": "false",
        "topics": "false",
        "trackers": "false",
        "trackerOccurrences": "false",
        "pointsOfInterest": "false",
        "brief": "false",
        "outline": "false",
        "highlights": "false",
        "callOutcome": "false",
        "keyPoints": "false",
      },
      optional: true,
    },
    exposedFieldsInteraction: {
      type: "object",
      label: "Exposed Fields Interaction",
      description: "Specify which fields to include in the response for the interaction. Example object: {'speakers': true, 'video': true, 'personInteractionStats': true, 'questions': true}",
      default: {
        "speakers": "false",
        "video": "false",
        "personInteractionStats": "false",
        "questions": "false",
      },
      optional: true,
    },
    includePublicComments: {
      type: "boolean",
      label: "Include Public Comments",
      description: "Whether to include public comments in the response",
      default: false,
      optional: true,
    },
    includeMedia: {
      type: "boolean",
      label: "Include Media",
      description: "Whether to include media in the response",
      default: false,
      optional: true,
    },
  },
  methods: {
    getExtensiveData(args = {}) {
      return this.app.post({
        path: "/calls/extensive",
        ...args,
      });
    },
  },
  async run({ $ }) {
    const {
      app,
      getExtensiveData,
      maxResults,
      context,
      contextTiming,
      includeParties,
      exposedFieldsContent,
      exposedFieldsInteraction,
      includePublicComments,
      includeMedia,
      ...filter
    } = this;

    if (filter?.workspaceId && filter?.callIds) {
      throw new ConfigurationError("Must not provide both `callIds` and `workspaceId`");
    }

    const exposedFieldsContentObj = utils.parseObject(exposedFieldsContent);
    const exposedFieldsInteractionObj = utils.parseObject(exposedFieldsInteraction);

    const contentSelector = {
      "context": context || "None",
      ...(contextTiming?.length > 0 && {
        "contextTiming": contextTiming,
      }),
      "exposedFields": {
        "parties": includeParties || false,
        "content": {
          "structure": exposedFieldsContentObj?.structure || false,
          "topics": exposedFieldsContentObj?.topics || false,
          "trackers": exposedFieldsContentObj?.trackers || false,
          "trackerOccurrences": exposedFieldsContentObj?.trackerOccurrences || false,
          "pointsOfInterest": exposedFieldsContentObj?.pointsOfInterest || false,
          "brief": exposedFieldsContentObj?.brief || false,
          "outline": exposedFieldsContentObj?.outline || false,
          "highlights": exposedFieldsContentObj?.highlights || false,
          "callOutcome": exposedFieldsContentObj?.callOutcome || false,
          "keyPoints": exposedFieldsContentObj?.keyPoints || false,
        },
        "interaction": {
          "speakers": exposedFieldsInteractionObj?.speakers || false,
          "video": exposedFieldsInteractionObj?.video || false,
          "personInteractionStats": exposedFieldsInteractionObj?.personInteractionStats || false,
          "questions": exposedFieldsInteractionObj?.questions || false,
        },
        "collaboration": {
          "publicComments": includePublicComments || false,
        },
        "media": includeMedia || false,
      },
    };

    try {
      const calls = await app.paginate({
        resourceFn: getExtensiveData,
        resourceFnArgs: {
          step: $,
          data: {
            filter,
            contentSelector,
          },
        },
        resourceName: "calls",
        max: maxResults,
      });

      if (calls?.length) {
        $.export("$summary", `Successfully retrieved data for ${calls.length} calls`);
      }
      return calls;
    }
    catch (error) {
      const noCallsMessage = "No calls found corresponding to the provided filters";
      if (error?.message.includes(noCallsMessage)) {
        $.export("$summary", noCallsMessage);
      } else {
        throw new ConfigurationError(`${error?.message}`);
      }
    }
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Gong	`app`	`app`	This component uses the Gong app.
From Date Time	`fromDateTime`	`string`	Date and time (in ISO-8601 format: `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC) from which to list recorded calls. Returns calls that started on or after the specified date and time. If not provided, list starts with earliest call.
To Date Time	`toDateTime`	`string`	Date and time (in ISO-8601 format: `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC) until which to list recorded calls. Returns calls that started up to but excluding specified date and time. If not provided, list ends with most recent call.
Workspace ID	`workspaceId`	`string`	Select a value from the drop down menu.
Call IDs	`callIds`	`string[]`	Select a value from the drop down menu.
Primary User IDs	`primaryUserIds`	`string[]`	Select a value from the drop down menu.
Max Results	`maxResults`	`integer`	The maximum number or results to return
Context	`context`	`string`	Select a value from the drop down menu:`NoneBasicExtended`
Context Timing	`contextTiming`	`string[]`	Allowed: Now, TimeOfCall. Timing for the context data. The field is optional and can contain either 'Now' or 'TimeOfCall' or both. The default value is ['Now']. Can be provided only when the context field is set to 'Extended'
Include Parties	`includeParties`	`boolean`	Whether to include parties in the response
Exposed Fields Content	`exposedFieldsContent`	`object`	Specify which fields to include in the response for the content. Example object: {'structure': false, 'topics': false, 'trackers': false, 'trackerOccurrences': false, 'pointsOfInterest': false, 'brief': true, 'outline': true, 'highlights': true, 'callOutcome': true, 'keyPoints': true}
Exposed Fields Interaction	`exposedFieldsInteraction`	`object`	Specify which fields to include in the response for the interaction. Example object: {'speakers': true, 'video': true, 'personInteractionStats': true, 'questions': true}
Include Public Comments	`includePublicComments`	`boolean`	Whether to include public comments in the response
Include Media	`includeMedia`	`boolean`	Whether to include media in the response

Action Authentication#

Gong uses OAuth authentication. When you connect your Gong account, Pipedream will open a popup window where you can sign into Gong and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Gong API.

Pipedream requests the following authorization scopes when you connect your account:

api:calls:read:basicapi:calls:createapi:users:readapi:crm:integrations:readapi:library:readapi:data-privacy:readapi:users:readapi:meetings:user:createapi:engagement-data:writeapi:workspaces:readapi:calls:read:transcriptapi:calls:read:extensiveapi:calls:read:media-url