Get Backlinks with Ahrefs API on Ticket Solved (Instant) from Zendesk API

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Ticket Solved (Instant) from the Zendesk API

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Get Backlinks with the Ahrefs API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Ahrefs action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Solved (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Get Backlinks action
1. Connect your Ahrefs account
2. Configure target
3. Optional- Select a mode
4. Optional- Configure limit
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Solved (Instant) on Zendesk

Description:Emit new event when a ticket has changed to solved status

Version:0.2.2

Key:zendesk-ticket-solved

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Solved (Instant)",
  key: "zendesk-ticket-solved",
  type: "source",
  description: "Emit new event when a ticket has changed to solved status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Solved Webhook";
    },
    getTriggerTitle() {
      return "Ticket Solved Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "solved",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Get Backlinks on Ahrefs

Description:Get the backlinks for a domain or URL with details for the referring pages (e.g., anchor and page title).

Version:0.0.9

Key:ahrefs-get-backlinks

View on GitHub

Ahrefs Overview#

Ahrefs API taps into the vast data reserves of Ahrefs, a robust SEO tool, to programmatically access insights into backlink profiles, keyword rankings, and SEO health. With Pipedream's capabilities, you can automate SEO monitoring, integrate with content management systems, trigger alerts for new or lost backlinks, or gather intelligence for keyword research—all without manual intervention. This unlocks the potential for real-time SEO strategy adjustments and the integration of SEO data into broader business processes or analytics platforms.

Action Code#

const ahrefs = require("../../ahrefs.app.js");
const axios = require("axios");

module.exports = {
  name: "Get Backlinks",
  key: "ahrefs-get-backlinks",
  description: "Get the backlinks for a domain or URL with details for the referring pages (e.g., anchor and page title).",
  version: "0.0.9",
  type: "action",
  props: {
    ahrefs,
    target: {
      propDefinition: [
        ahrefs,
        "target",
      ],
    },
    mode: {
      propDefinition: [
        ahrefs,
        "mode",
      ],
    },
    limit: {
      propDefinition: [
        ahrefs,
        "limit",
      ],
    },
  },
  async run() {
    return (await axios({
      url: "https://apiv2.ahrefs.com",
      params: {
        token: this.ahrefs.$auth.oauth_access_token,
        from: "backlinks",
        target: this.target,
        mode: this.mode,
        limit: this.limit,
        order_by: "ahrefs_rank:desc",
        output: "json",
      },
    })).data;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Ahrefs	`ahrefs`	`app`	This component uses the Ahrefs app.
target	`target`	`string`	Enter a domain or URL.
mode	`mode`	`string`	Select a value from the drop down menu:`{ "label": "Exact", "value": "exact" }{ "label": "Domain", "value": "domain" }{ "label": "Subdomain", "value": "subdomains" }{ "label": "Prefix", "value": "prefix" }`
limit	`limit`	`integer`	Number of results to return.

Action Authentication#

Ahrefs uses OAuth authentication. When you connect your Ahrefs account, Pipedream will open a popup window where you can sign into Ahrefs and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Ahrefs API.

Pipedream requests the following authorization scopes when you connect your account:

api

About Ahrefs#

SEO Tools & Resources

More Ways to Connect Ahrefs + Zendesk#

Other Popular Integrations#

Get Backlinks One Per Domain with Ahrefs API on New Ticket (Instant) from Zendesk API

Zendesk + Ahrefs

Get Backlinks with Ahrefs API on Ticket Solved (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Ahrefs, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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