Filter Image with FileStack API on Ticket Solved (Instant) from Zendesk API

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Ticket Solved (Instant) from the Zendesk API

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Filter Image with the FileStack API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and FileStack action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Solved (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Filter Image action
1. Connect your FileStack account
2. Configure Uploaded Image URL
3. Optional- Configure Output File Name
4. Optional- Configure Sharpen
5. Optional- Configure Blur
6. Optional- Configure Monochrome
7. Optional- Configure Black and White
8. Optional- Configure Sepia
9. Optional- Configure Pixelate
10. Optional- Configure Oil Paint
11. Optional- Configure Negative
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Solved (Instant) on Zendesk

Description:Emit new event when a ticket has changed to solved status

Version:0.2.2

Key:zendesk-ticket-solved

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Solved (Instant)",
  key: "zendesk-ticket-solved",
  type: "source",
  description: "Emit new event when a ticket has changed to solved status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Solved Webhook";
    },
    getTriggerTitle() {
      return "Ticket Solved Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "solved",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Filter Image on FileStack

Description:Applies filters such as sharpening, blurring, sepia, monochrome, and more, to an uploaded image. [See the documentation](https://www.filestack.com/docs/api/processing/#image-filters)

Version:0.0.1

Key:filestack-filter-image

View on GitHub

FileStack Overview#

The FileStack API allows for robust file handling and manipulation in the cloud. With this API, you can upload files from any URL or device, transform and convert media files, and deliver content with speed and reliability. When leveraged through Pipedream, the FileStack API becomes a potent tool for automating file workflows, integrating with numerous other services, and handling complex file operations without the need for server infrastructure.

Action Code#

import { ConfigurationError } from "@pipedream/platform";
import common from "../common/common.mjs";

export default {
  ...common,
  key: "filestack-filter-image",
  name: "Filter Image",
  description: "Applies filters such as sharpening, blurring, sepia, monochrome, and more, to an uploaded image. [See the documentation](https://www.filestack.com/docs/api/processing/#image-filters)",
  version: "0.0.1",
  type: "action",
  props: {
    ...common.props,
    sharpenAmount: {
      type: "integer",
      label: "Sharpen",
      description: "Sharpen amount to apply to the image.",
      min: 0,
      max: 20,
      optional: true,
    },
    blurAmount: {
      type: "integer",
      label: "Blur",
      description: "Blur amount to apply to the image.",
      min: 0,
      max: 20,
      optional: true,
    },
    monochrome: {
      type: "boolean",
      label: "Monochrome",
      description: "If true, converts the image to monochrome.",
      optional: true,
    },
    blackAndWhite: {
      type: "integer",
      label: "Black and White",
      description: "Black and white threshold to apply to the image.",
      min: 0,
      max: 100,
      optional: true,
    },
    sepia: {
      type: "integer",
      label: "Sepia",
      description: "Sepia tone to apply to the image.",
      min: 0,
      max: 100,
      optional: true,
    },
    pixelate: {
      type: "integer",
      label: "Pixelate",
      description: "Pixelate amount to apply to the image.",
      min: 2,
      max: 100,
      optional: true,
    },
    oilPaint: {
      type: "integer",
      label: "Oil Paint",
      description: "Oil paint amount to apply to the image.",
      min: 2,
      max: 100,
      optional: true,
    },
    negative: {
      type: "boolean",
      label: "Negative",
      description: "If true, creates a negative image by portraying the lightest area as the darkest and the darkest areas as the lightest.",
      optional: true,
    },
  },
  methods: {
    ...common.methods,
    getTransformations() {
      const transformations = [];
      if (this.negative) transformations.push("negative");
      else {
        if (this.monochrome) transformations.push("monochrome");
        if (this.sharpenAmount) transformations.push(`sharpen=amount:${this.sharpenAmount}`);
        if (this.blurAmount) transformations.push(`blur=amount:${this.blurAmount}`);
        if (this.blackAndWhite) transformations.push(`blackwhite=threshold:${this.blackAndWhite}`);
        if (this.sepia) transformations.push(`sepia=tone:${this.sepia}`);
        if (this.pixelate) transformations.push(`pixelate=amount:${this.pixelate}`);
        if (this.oilPaint) transformations.push(`oil_paint=amount:${this.oilPaint}`);
      }

      if (!transformations.length) throw new ConfigurationError("At least one filter must be specified.");
      return transformations.join("/");
    },
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
FileStack	`filestack`	`app`	This component uses the FileStack app.
Uploaded Image URL	`uploadedImageUrl`	`string`	The URL of an image uploaded to FileStack (you can use the Upload Image action). Example: `https://cdn.filestackcontent.com/pdn7PhZdT02GoYZCVYeF`
Output File Name	`outputFilename`	`string`	If specified, the resulting image will be written to this filename in the `tmp` folder; otherwise, the raw data will be returned
Sharpen	`sharpenAmount`	`integer`	Sharpen amount to apply to the image.
Blur	`blurAmount`	`integer`	Blur amount to apply to the image.
Monochrome	`monochrome`	`boolean`	If true, converts the image to monochrome.
Black and White	`blackAndWhite`	`integer`	Black and white threshold to apply to the image.
Sepia	`sepia`	`integer`	Sepia tone to apply to the image.
Pixelate	`pixelate`	`integer`	Pixelate amount to apply to the image.
Oil Paint	`oilPaint`	`integer`	Oil paint amount to apply to the image.
Negative	`negative`	`boolean`	If true, creates a negative image by portraying the lightest area as the darkest and the darkest areas as the lightest.

Filter Image with FileStack API on Ticket Solved (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for FileStack, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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