Fetch Service Reviews with Trustpilot (Customer) API on New Records Returned by CloudWatch Logs Insights Query from AWS API

Pipedream makes it easy to connect APIs for Trustpilot (Customer), AWS and 2,800+ other apps remarkably fast.

Trigger workflow on

New Records Returned by CloudWatch Logs Insights Query from the AWS API

Next, do this

Fetch Service Reviews with the Trustpilot (Customer) API

No credit card required

▶

Watch us build a workflow

8 min

Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Getting Started#

This integration creates a workflow with a AWS trigger and Trustpilot (Customer) action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Records Returned by CloudWatch Logs Insights Query trigger
1. Connect your AWS account
2. Select a AWS Region
3. Select one or more CloudWatch Log Groups
4. Configure Logs Insights Query
5. Optional- Configure Emit query results as a single event
6. Configure Polling schedule
Configure the Fetch Service Reviews action
1. Connect your Trustpilot (Customer) account
2. Select a Business Unit ID
3. Optional- Configure Language
4. Optional- Configure Page
5. Optional- Configure Star Rating
6. Optional- Configure Internal Location ID
7. Optional- Configure Per Page
8. Optional- Select a Order By
9. Optional- Configure Tag Group
10. Optional- Configure Tag Value
11. Optional- Configure Ignore Tag Value Case
12. Optional- Configure Responded
13. Optional- Configure Reference ID
14. Optional- Configure Referral Email
15. Optional- Configure Reported
16. Optional- Configure Start Date Time
17. Optional- Configure End Date Time
18. Optional- Configure Source
19. Optional- Configure Username
20. Optional- Select a Find Reviewer
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Records Returned by CloudWatch Logs Insights Query on AWS

Description:Executes a CloudWatch Logs Insights query on a schedule, and emits the records as invidual events (default) or in batch

Version:0.2.3

Key:aws-new-records-returned-by-cloudwatch-logs-insights-query

View on GitHub

AWS Overview#

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Trigger Code#

import common from "../../common/common-cloudwatch-logs.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";

export default {
  ...common,
  key: "aws-new-records-returned-by-cloudwatch-logs-insights-query",
  name: "New Records Returned by CloudWatch Logs Insights Query",
  // eslint-disable-next-line pipedream/source-description
  description: "Executes a CloudWatch Logs Insights query on a schedule, and emits the records as invidual events (default) or in batch",
  version: "0.2.3",
  type: "source",
  props: {
    aws: common.props.aws,
    region: common.props.region,
    db: "$.service.db",
    // eslint-disable-next-line pipedream/props-label
    logGroupNames: {
      ...common.props.logGroupName,
      type: "string[]",
      description: "The log groups you'd like to query",
    },
    queryString: {
      label: "Logs Insights Query",
      description: "The query you'd like to run. See [this AWS doc](https://docs.aws.amazon.com/AmazonCloudWatch/latest/logs/CWL_QuerySyntax.html) for help with query syntax",
      type: "string",
    },
    emitResultsInBatch: {
      type: "boolean",
      label: "Emit query results as a single event",
      description: "If `true`, all events are emitted as an array, within a single Pipedream event. If `false`, each row of results is emitted as its own event. Defaults to `true`",
      optional: true,
      default: true,
    },
    timer: {
      label: "Polling schedule",
      description: "How often you want to query CloudWatch Logs Insights for results",
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  async run() {
    const now = +new Date();
    const startTime = this.db.get("startTime") || now - 1000 * 60 * 60;

    // First, start the query
    const params = {
      queryString: this.queryString,
      startTime,
      endTime: now,
      logGroupNames: this.logGroupNames,
    };

    const { queryId } = await this.startQuery(params);

    // Then poll for its status, emitting each record as its own event when completed
    async function sleep(ms) {
      return new Promise((r) => setTimeout(r, ms));
    }

    let result, res;
    do {
      await sleep(1000);
      res = await this.getQueryResults({
        queryId,
      });
      result = res.status;
    } while (result === "Running" || result === "Scheduled");

    if (result !== "Complete") {
      throw new Error(`Query ${queryId} failed with status ${result}`);
    }

    console.log(JSON.stringify(res, null, 2));
    const { results } = res;

    if (!results || !results.length) {
      console.log("No results, exiting");
      this.db.set("startTime", now);
      return;
    }

    if (this.emitResultsInBatch === true) {
      this.$emit(results, {
        summary: JSON.stringify(results),
      });
    } else {
      for (const item of results) {
        this.$emit(item, {
          summary: JSON.stringify(item),
        });
      }
    }

    // The next time this source runs, query for data starting now
    this.db.set("startTime", now);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
AWS	`aws`	`app`	This component uses the AWS app.
AWS Region	`region`	`string`	Select a value from the drop down menu.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
CloudWatch Log Groups	`logGroupNames`	`string[]`	Select a value from the drop down menu.
Logs Insights Query	`queryString`	`string`	The query you'd like to run. See this AWS doc for help with query syntax
Emit query results as a single event	`emitResultsInBatch`	`boolean`	If `true`, all events are emitted as an array, within a single Pipedream event. If `false`, each row of results is emitted as its own event. Defaults to `true`
Polling schedule	`timer`	`$.interface.timer`	How often you want to query CloudWatch Logs Insights for results

Trigger Authentication#

AWS uses API keys for authentication. When you connect your AWS account, Pipedream securely stores the keys so you can easily authenticate to AWS APIs in both code and no-code steps.

Follow the AWS Instructions for creating an IAM user with an associated access and secret key.

As a best practice, attach the minimum set of IAM permissions necessary to perform the specific task in Pipedream. If your workflow only needs to perform a single API call, you should create a user and associate an IAM group / policy with permission to do only that task. You can create as many linked AWS accounts in Pipedream as you'd like.

Enter your access and secret key below.

About AWS#

Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.

Action#

Fetch Service Reviews on Trustpilot (Customer)

Description:Get private reviews for a business unit. Response includes customer email and order ID. [See the documentation](https://developers.trustpilot.com/business-units-api#get-private-reviews-for-business-unit)

Version:0.1.1

Key:trustpilot-fetch-service-reviews

View on GitHub

Trustpilot (Customer) Overview#

The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.

Action Code#

import trustpilot from "../../trustpilot.app.mjs";

export default {
  key: "trustpilot-fetch-service-reviews",
  name: "Fetch Service Reviews",
  description: "Get private reviews for a business unit. Response includes customer email and order ID. [See the documentation](https://developers.trustpilot.com/business-units-api#get-private-reviews-for-business-unit)",
  version: "0.1.1",
  annotations: {
    destructiveHint: false,
    openWorldHint: true,
    readOnlyHint: true,
  },
  type: "action",
  props: {
    trustpilot,
    businessUnitId: {
      propDefinition: [
        trustpilot,
        "businessUnitId",
      ],
    },
    language: {
      propDefinition: [
        trustpilot,
        "language",
      ],
    },
    page: {
      type: "integer",
      label: "Page",
      description: "The page to retrieve. If the page number requested is higher than the available number of pages, an empty array will be returned.",
      min: 1,
      default: 1,
      optional: true,
    },
    stars: {
      type: "string",
      label: "Star Rating",
      description: "Filter by reviews with a specific star rating. 1-5, separated by commas.",
      optional: true,
    },
    internalLocationId: {
      type: "string",
      label: "Internal Location ID",
      description: "Filter by reviews with a specific location",
      optional: true,
    },
    perPage: {
      type: "integer",
      label: "Per Page",
      description: "The number of reviews to retrieve per page",
      min: 1,
      max: 100,
      default: 20,
      optional: true,
    },
    orderBy: {
      type: "string",
      label: "Order By",
      description: "The order in which the results should be sorted",
      options: [
        {
          label: "Created At (Ascending)",
          value: "createdat.asc",
        },
        {
          label: "Created At (Descending)",
          value: "createdat.desc",
        },
        {
          label: "Stars (Ascending)",
          value: "stars.asc",
        },
        {
          label: "Stars (Descending)",
          value: "stars.desc",
        },
      ],
      default: "createdat.desc",
      optional: true,
    },
    tagGroup: {
      type: "string",
      label: "Tag Group",
      description: "Filtering reviews on Tag group",
      optional: true,
    },
    tagValue: {
      type: "string",
      label: "Tag Value",
      description: "Filtering reviews on Tag value",
      optional: true,
    },
    ignoreTagValueCase: {
      type: "boolean",
      label: "Ignore Tag Value Case",
      description: "Ignore tag value case",
      default: false,
      optional: true,
    },
    responded: {
      type: "boolean",
      label: "Responded",
      description: "Filter reviews by responded state",
      optional: true,
    },
    referenceId: {
      type: "string",
      label: "Reference ID",
      description: "Filter reviews by reference Id",
      optional: true,
    },
    referralEmail: {
      type: "string",
      label: "Referral Email",
      description: "Filter reviews by referral email",
      optional: true,
    },
    reported: {
      type: "boolean",
      label: "Reported",
      description: "Filter reviews by reported state",
      optional: true,
    },
    startDateTime: {
      type: "string",
      label: "Start Date Time",
      description: "Filter reviews by datetime range. If no time is specified, then time is implicitly `00:00:00`. Format: `2013-09-07T13:37:00`",
      optional: true,
    },
    endDateTime: {
      type: "string",
      label: "End Date Time",
      description: "Filter reviews by datetime range. If no time is specified, then time is implicitly `00:00:00`. Format: `2013-09-07T13:37:00`",
      optional: true,
    },
    source: {
      type: "string",
      label: "Source",
      description: "Filter reviews by source",
      optional: true,
    },
    username: {
      type: "string",
      label: "Username",
      description: "Filter reviews by user name",
      optional: true,
    },
    findReviewer: {
      type: "string",
      label: "Find Reviewer",
      description: "Filter reviews by Find Reviewer requests (contacted or not contacted)",
      options: [
        "contacted",
        "notContacted",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      businessUnitId,
      stars,
      language,
      page = 1,
      internalLocationId,
      perPage = 20,
      orderBy = "createdat.desc",
      tagGroup,
      tagValue,
      ignoreTagValueCase = false,
      responded,
      referenceId,
      referralEmail,
      reported,
      startDateTime,
      endDateTime,
      source,
      username,
      findReviewer,
    } = this;

    try {
      // Use the shared method from the app
      const result = await this.trustpilot.fetchServiceReviews($, {
        businessUnitId,
        stars,
        language,
        page,
        internalLocationId,
        perPage,
        orderBy,
        tagGroup,
        tagValue,
        ignoreTagValueCase,
        responded,
        referenceId,
        referralEmail,
        reported,
        startDateTime,
        endDateTime,
        source,
        username,
        findReviewer,
      });

      $.export("$summary", `Successfully fetched ${result.reviews.length} service review(s) for business unit ${businessUnitId}`);

      return result;
    } catch (error) {
      throw new Error(`Failed to fetch service reviews: ${error.message}`);
    }
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Trustpilot (Customer)	`trustpilot`	`app`	This component uses the Trustpilot (Customer) app.
Business Unit ID	`businessUnitId`	`string`	Select a value from the drop down menu.
Language	`language`	`string`	Filter reviews by language (ISO 639-1 code)
Page	`page`	`integer`	The page to retrieve. If the page number requested is higher than the available number of pages, an empty array will be returned.
Star Rating	`stars`	`string`	Filter by reviews with a specific star rating. 1-5, separated by commas.
Internal Location ID	`internalLocationId`	`string`	Filter by reviews with a specific location
Per Page	`perPage`	`integer`	The number of reviews to retrieve per page
Order By	`orderBy`	`string`	Select a value from the drop down menu:`{ "label": "Created At (Ascending)", "value": "createdat.asc" }{ "label": "Created At (Descending)", "value": "createdat.desc" }{ "label": "Stars (Ascending)", "value": "stars.asc" }{ "label": "Stars (Descending)", "value": "stars.desc" }`
Tag Group	`tagGroup`	`string`	Filtering reviews on Tag group
Tag Value	`tagValue`	`string`	Filtering reviews on Tag value
Ignore Tag Value Case	`ignoreTagValueCase`	`boolean`	Ignore tag value case
Responded	`responded`	`boolean`	Filter reviews by responded state
Reference ID	`referenceId`	`string`	Filter reviews by reference Id
Referral Email	`referralEmail`	`string`	Filter reviews by referral email
Reported	`reported`	`boolean`	Filter reviews by reported state
Start Date Time	`startDateTime`	`string`	Filter reviews by datetime range. If no time is specified, then time is implicitly `00:00:00`. Format: `2013-09-07T13:37:00`
End Date Time	`endDateTime`	`string`	Filter reviews by datetime range. If no time is specified, then time is implicitly `00:00:00`. Format: `2013-09-07T13:37:00`
Source	`source`	`string`	Filter reviews by source
Username	`username`	`string`	Filter reviews by user name
Find Reviewer	`findReviewer`	`string`	Select a value from the drop down menu:`contactednotContacted`

Action Authentication#

Trustpilot (Customer) uses OAuth authentication. When you connect your Trustpilot (Customer) account, Pipedream will open a popup window where you can sign into Trustpilot (Customer) and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Trustpilot (Customer) API.

Pipedream requests the following authorization scopes when you connect your account:

About Trustpilot (Customer)#

Read reviews. Write reviews. Find companies you can trust.

More Ways to Connect Trustpilot (Customer) + AWS#

Other Popular Integrations#

Fetch Service Reviews with Trustpilot (Customer) API on New DynamoDB Stream Event from AWS API

AWS + Trustpilot (Customer)

Fetch Service Reviews with Trustpilot (Customer) API on New Records Returned by CloudWatch Logs Insights Query from AWS API

Pipedream makes it easy to connect APIs for Trustpilot (Customer), AWS and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

1-24of2,800+apps by most popular

1
-
24
of
2,800+
apps by most popular