Create Ticket with RepairShopr API on Message Deleted (Instant) from Discord API

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Message Deleted (Instant) from the Discord API

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Create Ticket with the RepairShopr API

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Getting Started#

This integration creates a workflow with a Discord trigger and RepairShopr action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Message Deleted (Instant) trigger
1. Connect your Discord account
2. Optional- Configure Channels
3. Configure discordApphook
Configure the Create Ticket action
1. Connect your RepairShopr account
2. Select a Customer ID
3. Optional- Configure Ticket Type ID
4. Optional- Configure Number
5. Configure Subject
6. Optional- Configure Due Date
7. Optional- Configure Start At
8. Optional- Configure End At
9. Select a Problem Type
10. Optional- Select a Status
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Message Deleted (Instant) on Discord

Description:Emit new event for each message deleted

Version:0.0.3

Key:discord-message-deleted

View on GitHub

Discord Overview#

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Trigger Code#

import discord from "../../discord.app.mjs";

export default {
  key: "discord-message-deleted",
  name: "Message Deleted (Instant)",
  description: "Emit new event for each message deleted",
  version: "0.0.3",
  dedupe: "unique",
  type: "source",
  props: {
    discord,
    channels: {
      type: "$.discord.channel[]",
      appProp: "discord",
      label: "Channels",
      description: "Select the channel(s) you'd like to be notified for",
      optional: true,
    },
    discordApphook: {
      type: "$.interface.apphook",
      appProp: "discord",
      eventNames() {
        return this.channels?.length > 0
          ? this.channels.map((channel) => `MESSAGE_DELETE:${channel}`)
          : [
            "MESSAGE_DELETE",
          ];
      },
    },
  },
  async run(event) {
    this.$emit(event, {
      id: event.id,
      summary: `Message ${event.id} deleted from ${event.channel}`,
      ts: Date.now(),
    });
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Discord	`discord`	`app`	This component uses the Discord app.
Channels	`channels`	`$.discord.channel[]`	Select the channel(s) you'd like to be notified for
	`discordApphook`	`$.interface.apphook`

Trigger Authentication#

Discord uses OAuth authentication. When you connect your Discord account, Pipedream will open a popup window where you can sign into Discord and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Discord API.

Pipedream requests the following authorization scopes when you connect your account:

botemailidentifyguilds

About Discord#

Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.

Action#

Create Ticket on RepairShopr

Description:Create a new ticket. [See the docs here](https://api-docs.repairshopr.com/#/Ticket/post_tickets)

Version:0.0.1

Key:repairshopr-create-ticket

View on GitHub

RepairShopr Overview#

The RepairShopr API bridges your repair shop management activities with powerful automation capabilities on Pipedream. Whether it's triggering workflows from new tickets, updating client records, or syncing invoices, this API has got you covered. Streamline your repair service operations by automating routine tasks, integrating with countless other apps, and refining customer interactions, all through the convenience of Pipedream's serverless platform.

Action Code#

import app from "../../repairshopr.app.mjs";
import enums from "../common/enums.mjs";

export default {
  key: "repairshopr-create-ticket",
  name: "Create Ticket",
  description: "Create a new ticket. [See the docs here](https://api-docs.repairshopr.com/#/Ticket/post_tickets)",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    customerId: {
      propDefinition: [
        app,
        "customerId",
      ],
    },
    ticketTypeId: {
      type: "integer",
      label: "Ticket Type ID",
      description: "The ID of the ticket type.",
      optional: true,
    },
    number: {
      type: "string",
      label: "Number",
      description: "The ticket number.",
      optional: true,
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "The subject of the ticket.",
    },
    dueDate: {
      type: "string",
      label: "Due Date",
      description: "The due date of the ticket. Use the format `YYYY-MM-DD`.",
      optional: true,
    },
    startAt: {
      type: "string",
      label: "Start At",
      description: "The start date of the ticket. Use the format `YYYY-MM-DDTHH:MM:SS`.",
      optional: true,
    },
    endAt: {
      type: "string",
      label: "End At",
      description: "The end date of the ticket. Use the format `YYYY-MM-DDTHH:MM:SS`.",
      optional: true,
    },
    problemType: {
      type: "string",
      label: "Problem Type",
      description: "The problem type of the ticket.",
      options: enums.TICKET_PROBLEM_TYPE,
    },
    status: {
      type: "string",
      label: "Status",
      description: "The status of the ticket.",
      options: enums.TICKET_STATUS,
      optional: true,
    },
  },
  async run({ $ }) {
    const data = {
      customer_id: this.customerId,
      ticket_type_id: this.ticketTypeId,
      number: this.number,
      subject: this.subject,
      due_date: this.dueDate,
      start_at: this.startAt,
      end_at: this.endAt,
      problem_type: this.problemType,
      status: this.status,
    };
    const res = await this.app.createTicket(data, $);
    $.export("$summary", "Ticket successfully created");
    return res?.ticket;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
RepairShopr	`app`	`app`	This component uses the RepairShopr app.
Customer ID	`customerId`	`string`	Select a value from the drop down menu.
Ticket Type ID	`ticketTypeId`	`integer`	The ID of the ticket type.
Number	`number`	`string`	The ticket number.
Subject	`subject`	`string`	The subject of the ticket.
Due Date	`dueDate`	`string`	The due date of the ticket. Use the format `YYYY-MM-DD`.
Start At	`startAt`	`string`	The start date of the ticket. Use the format `YYYY-MM-DDTHH:MM:SS`.
End At	`endAt`	`string`	The end date of the ticket. Use the format `YYYY-MM-DDTHH:MM:SS`.
Problem Type	`problemType`	`string`	Select a value from the drop down menu:`VirusTuneUpSoftwareOther`
Status	`status`	`string`	Select a value from the drop down menu:`NewIn ProgressResolvedWaiting for PartsWaiting on CustomerScheduledCustomer Reply`

Action Authentication#

RepairShopr uses API keys for authentication. When you connect your RepairShopr account, Pipedream securely stores the keys so you can easily authenticate to RepairShopr APIs in both code and no-code steps.

To get your API token, log in to your RepairShopr account, navigate to the upper right corner of the page, click your name and a drop down menu will appear. Click on Profile/Password, then click API Tokens.

Subdomain is the leading part of the host on your browser when you are browsing your RepairShopr dashboard. It has the structure https://[subdomain].repairshopr.com, for instance, in https://pipedream.repairshopr.com the subdomain is pipedream.

Create Ticket with RepairShopr API on Message Deleted (Instant) from Discord API

Pipedream makes it easy to connect APIs for RepairShopr, Discord and 2,000+ other apps remarkably fast.

Trusted by 800,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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