Create Ticket with Agile CRM API on New Row Added from Supabase API

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Trigger workflow on

New Row Added from the Supabase API

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Create Ticket with the Agile CRM API

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Getting Started#

This integration creates a workflow with a Supabase trigger and Agile CRM action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Row Added trigger
1. Connect your Supabase account
2. Configure Table
3. Optional- Configure Row Identifier
4. Optional- Configure Column
5. Optional- Select a Filter
6. Optional- Configure Value
7. Configure Order By
8. Optional- Select a Sort Order
9. Configure timer
Configure the Create Ticket action
1. Connect your Agile CRM account
2. Select a Contact
3. Select a Email
4. Configure Subject
5. Optional- Select a Priority
6. Optional- Select a Status
7. Configure Message
8. Optional- Configure Group ID
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Row Added on Supabase

Description:Emit new event for every new row added in a table. [See documentation here](https://supabase.com/docs/reference/javascript/select)

Version:0.0.4

Key:supabase-new-row-added

View on GitHub

Supabase Overview#

Supabase is a real-time backend-as-a-service that provides developers with a suite of tools to quickly build and scale their applications. It offers database storage, authentication, instant APIs, and real-time subscriptions. With the Supabase API, you can perform CRUD operations on your database, manage users, and listen to database changes in real time. When integrated with Pipedream, you can automate workflows that react to these database events, synchronize data across multiple services, or streamline user management processes.

Trigger Code#

import base from "../common/base.mjs";
import {
  DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
  ConfigurationError,
} from "@pipedream/platform";
import constants from "../../common/constants.mjs";

export default {
  key: "supabase-new-row-added",
  name: "New Row Added",
  description: "Emit new event for every new row added in a table. [See documentation here](https://supabase.com/docs/reference/javascript/select)",
  version: "0.0.4",
  type: "source",
  props: {
    ...base.props,
    column: {
      propDefinition: [
        base.props.supabase,
        "column",
      ],
      optional: true,
    },
    filter: {
      propDefinition: [
        base.props.supabase,
        "filter",
      ],
      optional: true,
    },
    value: {
      propDefinition: [
        base.props.supabase,
        "value",
      ],
      optional: true,
    },
    orderBy: {
      propDefinition: [
        base.props.supabase,
        "column",
      ],
      label: "Order By",
      description: "Column name to order by",
    },
    sortOrder: {
      propDefinition: [
        base.props.supabase,
        "sortOrder",
      ],
    },
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  methods: {
    _getOffset() {
      return this.db.get("offset") || 0;
    },
    _setOffset(offset) {
      this.db.set("offset", offset);
    },
  },
  async run() {
    const {
      table,
      column,
      filter,
      value,
      orderBy,
      sortOrder,
      rowIdentifier,
    } = this;

    if ((column || filter || value) && !(column && filter && value)) {
      throw new ConfigurationError("If `column`, `filter`, or `value` is used, all three must be entered");
    }

    const offset = this._getOffset();
    const client = await this.supabase._client();
    const query = client
      .from(table)
      .select()
      .order(orderBy, {
        ascending: sortOrder,
      })
      .range(offset, offset + constants.MAX_OFFSET);

    if (filter) {
      const filterMethod = this.supabase[filter];
      filterMethod(query, column, value);
    }

    const { data } = await query;
    this._setOffset(offset + data.length);

    for (const row of data) {
      let summary = "New row in table";
      if (row[rowIdentifier]) {
        summary = `${summary}: ${row[rowIdentifier]}`;
      }
      this.$emit(row, {
        summary,
      });
    }
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Supabase	`supabase`	`app`	This component uses the Supabase app.
Table	`table`	`string`	The name of the table to watch for new rows
Row Identifier	`rowIdentifier`	`string`	The column name to use as the row identifier
Column	`column`	`string`	Column name to search by
Filter	`filter`	`string`	Select a value from the drop down menu:`{ "label": "Equal", "value": "equalTo" }{ "label": "Not Equal", "value": "notEqualTo" }{ "label": "Greater Than", "value": "greaterThan" }{ "label": "Greater Than or Equal To", "value": "greaterThanOrEqualTo" }{ "label": "Less Than", "value": "lessThan" }{ "label": "Less Than or Equal To", "value": "lessThanOrEqualTo" }{ "label": "Contains (Case Sensitive)", "value": "patternMatch" }{ "label": "Contains (Case Insensitive)", "value": "patternMatchCaseInsensitive" }`
Value	`value`	`string`	Value of the column specified to search for
Order By	`orderBy`	`string`	Column name to order by
Sort Order	`sortOrder`	`string`	Select a value from the drop down menu:`ascendingdescending`
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Supabase uses API keys for authentication. When you connect your Supabase account, Pipedream securely stores the keys so you can easily authenticate to Supabase APIs in both code and no-code steps.

Supabase provides a Service Key to get started. You can find the service_role in the API Settings page.

Finding the Supabase subdomain

About Supabase#

Supabase is an open source Firebase alternative.

Action#

Create Ticket on Agile CRM

Description:Create a new ticket in Agile CRM. [See the documentation](https://github.com/agilecrm/rest-api#102-create-a-ticket)

Version:0.0.3

Key:agile_crm-create-ticket

View on GitHub

Agile CRM Overview#

The Agile CRM API interacts with Agile's sales, marketing, and service software, offering a suite of features including contact management, deals, and campaign automation. On Pipedream, you can automate interactions with Agile CRM, such as syncing contacts, updating deals, or triggering campaigns. By leveraging Pipedream's serverless platform, you can connect Agile CRM to hundreds of other apps, creating custom, automated workflows that operate in real-time, and with no server maintenance required.

Action Code#

import agileCrm from "../../agile_crm.app.mjs";

export default {
  key: "agile_crm-create-ticket",
  name: "Create Ticket",
  description: "Create a new ticket in Agile CRM. [See the documentation](https://github.com/agilecrm/rest-api#102-create-a-ticket)",
  version: "0.0.3",
  type: "action",
  props: {
    agileCrm,
    contact: {
      propDefinition: [
        agileCrm,
        "contact",
      ],
      description: "Ticket contact",
    },
    email: {
      propDefinition: [
        agileCrm,
        "contactEmail",
        (c) => ({
          contactId: c.contact,
        }),
      ],
    },
    subject: {
      propDefinition: [
        agileCrm,
        "subject",
      ],
      description: "Subject of the ticket",
    },
    priority: {
      propDefinition: [
        agileCrm,
        "ticketPriority",
      ],
    },
    status: {
      propDefinition: [
        agileCrm,
        "ticketStatus",
      ],
    },
    message: {
      propDefinition: [
        agileCrm,
        "message",
      ],
    },
    group: {
      propDefinition: [
        agileCrm,
        "group",
      ],
    },
  },
  async run({ $ }) {
    const contact = await this.agileCrm.getContact({
      contactId: this.contact,
      $,
    });
    const name = (contact.properties.find((prop) => prop.name === "first_name")).value;
    const data = {
      requester_name: name,
      requester_email: this.email,
      subject: this.subject,
      priority: this.priority,
      status: this.status,
      groupID: this.group || 1,
      html_text: this.message,
    };

    const response = await this.agileCrm.createTicket({
      data,
      $,
    });

    $.export("$summary", `Successfully created ticket with ID ${response.id}`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Agile CRM	`agileCrm`	`app`	This component uses the Agile CRM app.
Contact	`contact`	`string`	Select a value from the drop down menu.
Email	`email`	`string`	Select a value from the drop down menu.
Subject	`subject`	`string`	Subject of the ticket
Priority	`priority`	`string`	Select a value from the drop down menu:`LOWMEDIUMHIGH`
Status	`status`	`string`	Select a value from the drop down menu:`OPENPENDINGCLOSED`
Message	`message`	`string`	Message for the new ticket
Group ID	`group`	`string`	ID of the group to assign to the new ticket

Action Authentication#

Agile CRM uses API keys for authentication. When you connect your Agile CRM account, Pipedream securely stores the keys so you can easily authenticate to Agile CRM APIs in both code and no-code steps.

You may access the API Key from Admin Settings -> API & Analytics -> API Key.
Your username is the email address you use to log into Agile CRM.
If your Agile CRM URL is https://12345678.agilecrm.com/, your domain is 12345678.

About Agile CRM#

Agile CRM Software is the best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.

More Ways to Connect Agile CRM + Supabase#

Other Popular Integrations#

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Create Ticket with Agile CRM API on New Row Added from Supabase API

Pipedream makes it easy to connect APIs for Agile CRM, Supabase and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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