← WhatsApp Business + Zoho Books integrations

Create Sales Order with Zoho Books API on New Message Sent from WhatsApp Business API

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New Message Sent from the WhatsApp Business API
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Create Sales Order with the Zoho Books API
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Getting Started

This integration creates a workflow with a WhatsApp Business trigger and Zoho Books action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message Sent trigger
    1. Connect your WhatsApp Business account
  3. Configure the Create Sales Order action
    1. Connect your Zoho Books account
    2. Configure organization_id
    3. Configure customer_id
    4. Optional- Configure line_items
    5. Optional- Configure contact_persons
    6. Optional- Configure date
    7. Optional- Configure shipment_date
    8. Optional- Configure custom_fields
    9. Optional- Configure place_of_supply
    10. Optional- Configure salesperson_id
    11. Optional- Configure merchant_id
    12. Optional- Configure gst_treatment
    13. Optional- Configure gst_no
    14. Optional- Configure is_inclusive_tax
    15. Optional- Configure notes
    16. Optional- Configure terms
    17. Optional- Configure billing_address_id
    18. Optional- Configure shipping_address_id
    19. Optional- Configure crm_owner_id
    20. Optional- Configure crm_custom_reference_id
    21. Optional- Configure vat_treatment
    22. Optional- Configure tax_treatment
    23. Optional- Configure salesorder_number
    24. Optional- Configure reference_number
    25. Optional- Configure is_update_customer
    26. Optional- Configure discount
    27. Optional- Configure exchange_rate
    28. Optional- Configure salesperson_name
    29. Optional- Configure notes_default
    30. Optional- Configure terms_default
    31. Optional- Configure tax_id
    32. Optional- Configure tax_authority_id
    33. Optional- Configure tax_exemption_id
    34. Optional- Configure tax_authority_name
    35. Optional- Configure tax_exemption_code
    36. Optional- Configure avatax_exempt_no
    37. Optional- Configure avatax_use_code
    38. Optional- Configure shipping_charge
    39. Optional- Configure adjustment
    40. Optional- Configure delivery_method
    41. Optional- Configure estimate_id
    42. Optional- Configure is_discount_before_tax
    43. Optional- Configure discount_type
    44. Optional- Configure adjustment_description
    45. Optional- Configure pricebook_id
    46. Optional- Configure template_id
    47. Optional- Configure documents
    48. Optional- Configure zcrm_potential_id
    49. Optional- Configure zcrm_potential_name
    50. Optional- Configure ignore_auto_number_generation
    51. Optional- Configure can_send_in_mail
    52. Optional- Configure totalFiles
    53. Optional- Configure doc
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your [Facebook Developer Account](https://developers.facebook.com/). See [documentation](https://developers.facebook.com/docs/graph-api/webhooks/getting-started#configure-webhooks-product) for more information about Webhook setup.
Version:0.0.4
Key:whatsapp_business-new-message-sent

WhatsApp Business Overview

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Trigger Code

import whatsapp from "../../whatsapp_business.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "whatsapp_business-new-message-sent",
  name: "New Message Sent",
  description: "Emit new event when a new message is sent or received. A Webhook subscribed to field \"messages\" must be set up from the App Dashboard of your [Facebook Developer Account](https://developers.facebook.com/). See [documentation](https://developers.facebook.com/docs/graph-api/webhooks/getting-started#configure-webhooks-product) for more information about Webhook setup.",
  version: "0.0.4",
  type: "source",
  dedupe: "unique",
  props: {
    whatsapp,
    db: "$.service.db",
    httpInterface: {
      type: "$.interface.http",
      customResponse: true,
    },
  },
  methods: {
    _getChallengeToken() {
      return this.db.get("challengeToken");
    },
    _setChallengeToken(challengeToken) {
      this.db.set("challengeToken", challengeToken);
    },
  },
  async run(event) {
    const {
      body, query,
    } = event;
    if (query["hub.challenge"]) {
      this._setChallengeToken(query["hub.challenge"]);
    }
    const challengeToken = this._getChallengeToken();

    this.httpInterface.respond({
      status: "200",
      body: challengeToken,
      headers: {
        "content-type": "application/json",
      },
    });

    if (!body) {
      return;
    }

    const entries = body?.entry || [];
    for (const entry of entries) {
      if (entry.changes && entry.changes?.length > 0) {
        const status = entry?.changes[0]?.value?.statuses
          ? entry?.changes[0]?.value?.statuses[0]?.status
          : null;
        if (status && status !== "sent") {
          continue;
        }
      }
      this.$emit(entry, {
        id: Date.now(),
        summary: "New Message Sent",
        ts: Date.now(),
      });
    }
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
WhatsApp BusinesswhatsappappThis component uses the WhatsApp Business app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/AhttpInterface$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.

Trigger Authentication

WhatsApp Business uses API keys for authentication. When you connect your WhatsApp Business account, Pipedream securely stores the keys so you can easily authenticate to WhatsApp Business APIs in both code and no-code steps.

To connect your WhatsApp Business Cloud account to Pipedream, follow the steps below to find your Business Account ID and your Permanent Access Token.

For additional info on setting up a WhatsApp Business account, refer to their getting started docs.

About WhatsApp Business

WhatsApp Business products support businesses from large to small. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.

Action

Description:Creates a sales order.
Version:0.2.1
Key:zoho_books-create-salesorder

Zoho Books Overview

Zoho Books API unlocks the potential to automate and streamline accounting tasks by integrating with Pipedream's serverless platform. With this powerful combo, you can automate invoicing, manage your accounts, reconcile bank transactions, and handle contacts and items without manual input. By setting up event-driven workflows, you can ensure data consistency across platforms, trigger notifications, and generate reports, all while saving time and reducing human error.

Action Code

// legacy_hash_id: a_WYi46K
import { axios } from "@pipedream/platform";

export default {
  key: "zoho_books-create-salesorder",
  name: "Create Sales Order",
  description: "Creates a sales order.",
  version: "0.2.1",
  type: "action",
  props: {
    zoho_books: {
      type: "app",
      app: "zoho_books",
    },
    organization_id: {
      type: "string",
      description: "In Zoho Books, your business is termed as an organization. If you have multiple businesses, you simply set each of those up as an individual organization. Each organization is an independent Zoho Books Organization with it's own organization ID, base currency, time zone, language, contacts, reports, etc.\n\nThe parameter `organization_id` should be sent in with every API request to identify the organization.\n\nThe `organization_id` can be obtained from the GET `/organizations` API's JSON response. Alternatively, it can be obtained from the **Manage Organizations** page in the admin console.",
    },
    customer_id: {
      type: "string",
      description: "ID of the customer to whom the sales order has to be created.",
    },
    line_items: {
      type: "any",
      description: "Line items of a sales order.",
      optional: true,
    },
    contact_persons: {
      type: "any",
      description: "Array of contact person(s) for whom sales order has to be sent.",
      optional: true,
    },
    date: {
      type: "string",
      description: "The date, the sales order is created.",
      optional: true,
    },
    shipment_date: {
      type: "string",
      description: "Shipping date of sales order.",
      optional: true,
    },
    custom_fields: {
      type: "any",
      description: "Custom fields for a sales order.",
      optional: true,
    },
    place_of_supply: {
      type: "string",
      description: "Place where the goods/services are supplied to. (If not given, `place of contact` given for the contact will be taken)\nSupported codes for UAE emirates are :\nAbu Dhabi - AB`,\nAjman - `AJ`,\nDubai - `DU`,\nFujairah - `FU`,\nRas al-Khaimah - `RA`,\nSharjah - `SH`,\nUmm al-Quwain - `UM`\nSupported codes for the GCC countries are :\nUnited Arab Emirates - `AE`,\nSaudi Arabia - `SA`,\nBahrain - `BH`,\nKuwait - `KW`,\nOman - `OM`,\nQatar - `QA`.",
      optional: true,
    },
    salesperson_id: {
      type: "string",
      description: "ID of the salesperson.",
      optional: true,
    },
    merchant_id: {
      type: "string",
      description: "ID of the merchant.",
      optional: true,
    },
    gst_treatment: {
      type: "string",
      description: "Choose whether the contact is GST registered/unregistered/consumer/overseas. Allowed values are `business_gst`, `business_none`, `overseas`, `consumer`.",
      optional: true,
    },
    gst_no: {
      type: "string",
      description: "15 digit GST identification number of the customer.",
      optional: true,
    },
    is_inclusive_tax: {
      type: "boolean",
      description: "Used to specify whether the line item rates are inclusive or exclusive of tax.",
      optional: true,
    },
    notes: {
      type: "string",
      description: "Notes for this Sales Order.",
      optional: true,
    },
    terms: {
      type: "string",
      optional: true,
    },
    billing_address_id: {
      type: "string",
      description: "ID of the Billing Address",
      optional: true,
    },
    shipping_address_id: {
      type: "string",
      description: "ID of the Shipping Address.",
      optional: true,
    },
    crm_owner_id: {
      type: "string",
      optional: true,
    },
    crm_custom_reference_id: {
      type: "string",
      optional: true,
    },
    vat_treatment: {
      type: "string",
      description: "Enter vat treatment.",
      optional: true,
    },
    tax_treatment: {
      type: "string",
      description: "VAT treatment for the invoice .Choose whether the contact falls under: `vat_registered`, `vat_not_registered`, `gcc_vat_not_registered`, `gcc_vat_registered`, `non_gcc` , `dz_vat_registered` and `dz_vat_not_registered` supported only for UAE.",
      optional: true,
    },
    salesorder_number: {
      type: "string",
      description: "Mandatory if auto number generation is disabled.",
      optional: true,
    },
    reference_number: {
      type: "string",
      description: "**For Customer Only** : If a contact is assigned to any particular user, that user can manage transactions for the contact",
      optional: true,
    },
    is_update_customer: {
      type: "boolean",
      description: "Boolean to update billing address of customer.",
      optional: true,
    },
    discount: {
      type: "string",
      description: "Discount applied to the sales order. It can be either in % or in amount. e.g. 12.5% or 190.",
      optional: true,
    },
    exchange_rate: {
      type: "string",
      description: "Exchange rate of the currency.",
      optional: true,
    },
    salesperson_name: {
      type: "string",
      description: "Name of the sales person.",
      optional: true,
    },
    notes_default: {
      type: "string",
      description: "Default Notes for the Sales Order",
      optional: true,
    },
    terms_default: {
      type: "string",
      description: "Default Terms of the Sales Order.",
      optional: true,
    },
    tax_id: {
      type: "string",
      description: "Tax ID for the Sales Order.",
      optional: true,
    },
    tax_authority_id: {
      type: "string",
      description: "ID of the tax authority. Tax authority depends on the location of the customer.",
      optional: true,
    },
    tax_exemption_id: {
      type: "string",
      description: "ID of the tax exemption applied.",
      optional: true,
    },
    tax_authority_name: {
      type: "string",
      description: "Tax Authority's name.",
      optional: true,
    },
    tax_exemption_code: {
      type: "string",
      description: "Code of Tax Exemption that is applied.",
      optional: true,
    },
    avatax_exempt_no: {
      type: "string",
      description: "Exemption certificate number of the customer.",
      optional: true,
    },
    avatax_use_code: {
      type: "string",
      description: "Used to group like customers for exemption purposes. It is a custom value that links customers to a tax rule.",
      optional: true,
    },
    shipping_charge: {
      type: "string",
      optional: true,
    },
    adjustment: {
      type: "string",
      optional: true,
    },
    delivery_method: {
      type: "string",
      optional: true,
    },
    estimate_id: {
      type: "string",
      description: "ID of the estimate associated with the Sales Order.",
      optional: true,
    },
    is_discount_before_tax: {
      type: "boolean",
      description: "Used to specify how the discount has to applied. Either before or after the calculation of tax.",
      optional: true,
    },
    discount_type: {
      type: "string",
      description: "How the discount is specified. Allowed values are entity_level or item_level. Allowed Values: `entity_level` and `item_level`.",
      optional: true,
    },
    adjustment_description: {
      type: "string",
      optional: true,
    },
    pricebook_id: {
      type: "string",
      optional: true,
    },
    template_id: {
      type: "string",
      description: "ID of the pdf template.",
      optional: true,
    },
    documents: {
      type: "any",
      optional: true,
    },
    zcrm_potential_id: {
      type: "string",
      optional: true,
    },
    zcrm_potential_name: {
      type: "string",
      optional: true,
    },
    ignore_auto_number_generation: {
      type: "string",
      description: "Ignore auto sales order number generation for this sales order. This mandates the sales order number.",
      optional: true,
    },
    can_send_in_mail: {
      type: "string",
      description: "Can the file be sent in mail.",
      optional: true,
    },
    totalFiles: {
      type: "string",
      description: "Total number of files.",
      optional: true,
    },
    doc: {
      type: "string",
      description: "Document that is to be attached",
      optional: true,
    },
  },
  async run({ $ }) {
  //See the API docs: https://www.zoho.com/books/api/v3/#Sales-Order_Create_a_sales_order

    if (!this.organization_id || !this.customer_id || !this.line_items) {
      throw new Error("Must provide organization_id, customer_id, and line_items parameters.");
    }

    return await axios($, {
      method: "post",
      url: `https://books.${this.zoho_books.$auth.base_api_uri}/api/v3/salesorders?organization_id=${this.organization_id}`,
      headers: {
        Authorization: `Zoho-oauthtoken ${this.zoho_books.$auth.oauth_access_token}`,
      },
      data: {
        customer_id: this.customer_id,
        contact_persons: this.contact_persons,
        date: this.date,
        shipment_date: this.shipment_date,
        custom_fields: this.custom_fields,
        place_of_supply: this.place_of_supply,
        salesperson_id: this.salesperson_id,
        merchant_id: this.merchant_id,
        gst_treatment: this.gst_treatment,
        gst_no: this.gst_no,
        is_inclusive_tax: this.is_inclusive_tax,
        line_items: this.line_items,
        notes: this.notes,
        terms: this.terms,
        billing_address_id: this.billing_address_id,
        shipping_address_id: this.shipping_address_id,
        crm_owner_id: this.crm_owner_id,
        crm_custom_reference_id: this.crm_custom_reference_id,
        vat_treatment: this.vat_treatment,
        tax_treatment: this.tax_treatment,
        salesorder_number: this.salesorder_number,
        reference_number: this.reference_number,
        is_update_customer: this.is_update_customer,
        discount: this.discount,
        exchange_rate: this.exchange_rate,
        salesperson_name: this.salesperson_name,
        notes_default: this.notes_default,
        terms_default: this.terms_default,
        tax_id: this.tax_id,
        tax_authority_id: this.tax_authority_id,
        tax_exemption_id: this.tax_exemption_id,
        tax_authority_name: this.tax_authority_name,
        tax_exemption_code: this.tax_exemption_code,
        avatax_exempt_no: this.avatax_exempt_no,
        avatax_use_code: this.avatax_use_code,
        shipping_charge: this.shipping_charge,
        adjustment: this.adjustment,
        delivery_method: this.delivery_method,
        estimate_id: this.estimate_id,
        is_discount_before_tax: this.is_discount_before_tax,
        discount_type: this.discount_type,
        adjustment_description: this.adjustment_description,
        pricebook_id: this.pricebook_id,
        template_id: this.template_id,
        documents: this.documents,
        zcrm_potential_id: this.zcrm_potential_id,
        zcrm_potential_name: this.zcrm_potential_name,
      },
      params: {
        ignore_auto_number_generation: this.ignore_auto_number_generation,
        can_send_in_mail: this.can_send_in_mail,
        totalFiles: this.totalFiles,
        doc: this.doc,
      },
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zoho Bookszoho_booksappThis component uses the Zoho Books app.
organization_idorganization_idstring

In Zoho Books, your business is termed as an organization. If you have multiple businesses, you simply set each of those up as an individual organization. Each organization is an independent Zoho Books Organization with it's own organization ID, base currency, time zone, language, contacts, reports, etc.

The parameter organization_id should be sent in with every API request to identify the organization.

The organization_id can be obtained from the GET /organizations API's JSON response. Alternatively, it can be obtained from the Manage Organizations page in the admin console.

customer_idcustomer_idstring

ID of the customer to whom the sales order has to be created.

line_itemsline_itemsany

Line items of a sales order.

contact_personscontact_personsany

Array of contact person(s) for whom sales order has to be sent.

datedatestring

The date, the sales order is created.

shipment_dateshipment_datestring

Shipping date of sales order.

custom_fieldscustom_fieldsany

Custom fields for a sales order.

place_of_supplyplace_of_supplystring

Place where the goods/services are supplied to. (If not given, place of contact given for the contact will be taken)
Supported codes for UAE emirates are :
Abu Dhabi - AB, Ajman - AJ, Dubai - DU, Fujairah - FU, Ras al-Khaimah - RA, Sharjah - SH, Umm al-Quwain - UMSupported codes for the GCC countries are : United Arab Emirates -AE, Saudi Arabia - SA, Bahrain - BH, Kuwait - KW, Oman - OM, Qatar - QA`.

salesperson_idsalesperson_idstring

ID of the salesperson.

merchant_idmerchant_idstring

ID of the merchant.

gst_treatmentgst_treatmentstring

Choose whether the contact is GST registered/unregistered/consumer/overseas. Allowed values are business_gst, business_none, overseas, consumer.

gst_nogst_nostring

15 digit GST identification number of the customer.

is_inclusive_taxis_inclusive_taxboolean

Used to specify whether the line item rates are inclusive or exclusive of tax.

notesnotesstring

Notes for this Sales Order.

termstermsstring
billing_address_idbilling_address_idstring

ID of the Billing Address

shipping_address_idshipping_address_idstring

ID of the Shipping Address.

crm_owner_idcrm_owner_idstring
crm_custom_reference_idcrm_custom_reference_idstring
vat_treatmentvat_treatmentstring

Enter vat treatment.

tax_treatmenttax_treatmentstring

VAT treatment for the invoice .Choose whether the contact falls under: vat_registered, vat_not_registered, gcc_vat_not_registered, gcc_vat_registered, non_gcc , dz_vat_registered and dz_vat_not_registered supported only for UAE.

salesorder_numbersalesorder_numberstring

Mandatory if auto number generation is disabled.

reference_numberreference_numberstring

For Customer Only : If a contact is assigned to any particular user, that user can manage transactions for the contact

is_update_customeris_update_customerboolean

Boolean to update billing address of customer.

discountdiscountstring

Discount applied to the sales order. It can be either in % or in amount. e.g. 12.5% or 190.

exchange_rateexchange_ratestring

Exchange rate of the currency.

salesperson_namesalesperson_namestring

Name of the sales person.

notes_defaultnotes_defaultstring

Default Notes for the Sales Order

terms_defaultterms_defaultstring

Default Terms of the Sales Order.

tax_idtax_idstring

Tax ID for the Sales Order.

tax_authority_idtax_authority_idstring

ID of the tax authority. Tax authority depends on the location of the customer.

tax_exemption_idtax_exemption_idstring

ID of the tax exemption applied.

tax_authority_nametax_authority_namestring

Tax Authority's name.

tax_exemption_codetax_exemption_codestring

Code of Tax Exemption that is applied.

avatax_exempt_noavatax_exempt_nostring

Exemption certificate number of the customer.

avatax_use_codeavatax_use_codestring

Used to group like customers for exemption purposes. It is a custom value that links customers to a tax rule.

shipping_chargeshipping_chargestring
adjustmentadjustmentstring
delivery_methoddelivery_methodstring
estimate_idestimate_idstring

ID of the estimate associated with the Sales Order.

is_discount_before_taxis_discount_before_taxboolean

Used to specify how the discount has to applied. Either before or after the calculation of tax.

discount_typediscount_typestring

How the discount is specified. Allowed values are entity_level or item_level. Allowed Values: entity_level and item_level.

adjustment_descriptionadjustment_descriptionstring
pricebook_idpricebook_idstring
template_idtemplate_idstring

ID of the pdf template.

documentsdocumentsany
zcrm_potential_idzcrm_potential_idstring
zcrm_potential_namezcrm_potential_namestring
ignore_auto_number_generationignore_auto_number_generationstring

Ignore auto sales order number generation for this sales order. This mandates the sales order number.

can_send_in_mailcan_send_in_mailstring

Can the file be sent in mail.

totalFilestotalFilesstring

Total number of files.

docdocstring

Document that is to be attached

Action Authentication

Zoho Books uses OAuth authentication. When you connect your Zoho Books account, Pipedream will open a popup window where you can sign into Zoho Books and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Books API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoBooks.fullaccess.all

About Zoho Books

Online accounting software

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Sends a voice message. See the documentation

 
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Create Customer Payment with the Zoho Books API

Creates a new payment.

 
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Explore Other Apps

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HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
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Python
Python
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OpenAI (ChatGPT)
OpenAI (ChatGPT)
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Salesforce
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HubSpot
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Stripe
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Shopify
Shopify
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WooCommerce
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Snowflake
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MongoDB
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Supabase
Supabase
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MySQL
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PostgreSQL
PostgreSQL
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AWS
AWS
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Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
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Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
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Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Notion
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Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
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Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.