← ChatBot + Statuspage integrations

Create Incident with Statuspage API on New Event from ChatBot API

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New Event from the ChatBot API
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Create Incident with the Statuspage API
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Getting Started

This integration creates a workflow with a ChatBot trigger and Statuspage action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Event trigger
    1. Connect your ChatBot account
    2. Optional- Configure Webhook Name
  3. Configure the Create Incident action
    1. Connect your Statuspage account
    2. Select a Page ID
    3. Configure Name
    4. Select a Status
    5. Configure Message
    6. Optional- Select one or more Component IDs
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for event received. *Need to be configured in the ChatBot UI flow to emit events*. [See docs here](https://www.chatbot.com/docs/webhooks/)
Version:0.0.1
Key:chatbot-new-event

ChatBot Overview

Leverage the ChatBot API on Pipedream to automate conversations, streamline customer service, and connect chat functionality with various apps for rich, responsive interaction. With this API, you can programmatically send messages, manage chat histories, and implement chatbots that react to user input in real-time. By integrating with Pipedream, these capabilities can be augmented with thousands of apps, enabling seamless data flow and complex automations.

Trigger Code

import chatbot from "../../chatbot.app.mjs";
import { v4 as uuid } from "uuid";

export default {
  key: "chatbot-new-event",
  name: "New Event",
  description: "Emit new event for event received. *Need to be configured in the ChatBot UI flow to emit events*. [See docs here](https://www.chatbot.com/docs/webhooks/)",
  version: "0.0.1",
  type: "source",
  props: {
    chatbot,
    db: "$.service.db",
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    name: {
      label: "Webhook Name",
      description: "The name of the webhook, this will be used to select in the ChatBot UI flow",
      type: "string",
      optional: true,
    },
  },
  methods: {
    async _respondWebHook(http, event) {
      http.respond({
        status: 200,
        body: event.query.challenge,
      });
    },
    _getWebhookId() {
      return this.db.get("webhookId");
    },
    _setWebhookId(webhookId) {
      this.db.set("webhookId", webhookId);
    },
  },
  hooks: {
    async activate() {
      const validationToken = uuid();

      const response = await this.chatbot.createWebhook({
        auth: {},
        headers: [],
        name: this.name ?? `Webhook ${validationToken}`,
        token: validationToken,
        url: this.http.endpoint,
      });

      this._setWebhookId(response.id);
    },
    async deactivate() {
      const webhookId = this._getWebhookId();
      await this.chatbot.deleteWebhook(webhookId);
    },
  },
  async run(event) {
    await this._respondWebHook(this.http, event);

    const {
      body,
      headers,
    } = event;

    this.$emit(body, {
      id: headers["x-request-id"],
      summary: `New event ${headers["x-request-id"]} received`,
      ts: new Date(),
    });
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ChatBotchatbotappThis component uses the ChatBot app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Webhook Namenamestring

The name of the webhook, this will be used to select in the ChatBot UI flow

Trigger Authentication

ChatBot uses API keys for authentication. When you connect your ChatBot account, Pipedream securely stores the keys so you can easily authenticate to ChatBot APIs in both code and no-code steps.

To retrieve your API keys,

  • Navigate to your ChatBot account and sign in
  • Go to “Settings” > “Developers” > “API keys”

Note: The client access token should be used to invoke /query endpoint. For other API endpoints use the Developer access token

About ChatBot

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.

Action

Description:Creates an incident. [See docs here](https://developer.statuspage.io/#create-an-incident)
Version:0.0.2
Key:statuspage-create-incident

Statuspage Overview

The Statuspage API allows you to automate the management and orchestration of incident communication directly from Pipedream. With this API, you can create, update, and resolve incidents, manage maintenance events, and retrieve information about components and subscribers. It's an efficient way to ensure transparency and inform stakeholders during outages or scheduled maintenance by programmatically controlling your status pages.

Action Code

import statuspage from "../../statuspage.app.mjs";

export default {
  name: "Create Incident",
  version: "0.0.2",
  key: "statuspage-create-incident",
  description: "Creates an incident. [See docs here](https://developer.statuspage.io/#create-an-incident)",
  type: "action",
  props: {
    statuspage,
    pageId: {
      propDefinition: [
        statuspage,
        "pageId",
      ],
    },
    name: {
      label: "Name",
      description: "The name of the incident",
      type: "string",
    },
    status: {
      propDefinition: [
        statuspage,
        "status",
      ],
    },
    message: {
      label: "Message",
      description: "The description of the incident",
      type: "string",
    },
    componentIds: {
      label: "Component IDs",
      description: "The IDs of the component that will be affected",
      type: "string[]",
      propDefinition: [
        statuspage,
        "componentId",
        (c) => ({
          pageId: c.pageId,
        }),
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.statuspage.createIncident({
      $,
      pageId: this.pageId,
      data: {
        incident: {
          name: this.name,
          status: this.status,
          message: this.message,
          component_ids: this.componentIds,
        },
      },
    });

    if (response) {
      $.export("$summary", `Successfully created incident with id ${response.id}`);
    }

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
StatuspagestatuspageappThis component uses the Statuspage app.
Page IDpageIdstringSelect a value from the drop down menu.
Namenamestring

The name of the incident

StatusstatusstringSelect a value from the drop down menu:investigatingidentifiedmonitoringresolved
Messagemessagestring

The description of the incident

Component IDscomponentIdsstring[]Select a value from the drop down menu.

Action Authentication

Statuspage uses API keys for authentication. When you connect your Statuspage account, Pipedream securely stores the keys so you can easily authenticate to Statuspage APIs in both code and no-code steps.

Follow these instructions to find your API key, and enter it below.

On that same page, you'll see a list of page IDs. Enter the ID of the page you'd like to manage below.

About Statuspage

Easily communicate real-time status to your users

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