Create Customer with Copperx API on Ticket Solved (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Copperx, Zendesk and 2,400+ other apps remarkably fast.

Trigger workflow on

Ticket Solved (Instant) from the Zendesk API

Next, do this

Create Customer with the Copperx API

No credit card required

▶

Watch us build a workflow

8 min

Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Getting Started#

This integration creates a workflow with a Zendesk trigger and Copperx action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Solved (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Customer action
1. Connect your Copperx account
2. Configure Email
3. Optional- Configure Name
4. Optional- Configure Phone
5. Configure Address Line 1
6. Optional- Configure Address Line 2
7. Configure City
8. Configure State
9. Configure Postal Code
10. Configure Country
11. Optional- Configure Customer Reference Id.
12. Optional- Configure Shipping Address Name
13. Optional- Configure Shipping Address Email
14. Optional- Configure Shipping Address Phone
15. Optional- Configure Shipping Address Line 1
16. Optional- Configure Shipping Address Line 2
17. Optional- Configure Shipping Address City
18. Optional- Configure Shipping Address State
19. Optional- Configure Shipping Address Postal Code
20. Optional- Configure Shipping Address Country
21. Optional- Configure Metadata
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Solved (Instant) on Zendesk

Description:Emit new event when a ticket has changed to solved status

Version:0.2.2

Key:zendesk-ticket-solved

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Solved (Instant)",
  key: "zendesk-ticket-solved",
  type: "source",
  description: "Emit new event when a ticket has changed to solved status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Solved Webhook";
    },
    getTriggerTitle() {
      return "Ticket Solved Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "solved",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Customer on Copperx

Description:Create a new customer [See the documentation](https://copperx.readme.io/reference/customercontroller_create)

Version:0.0.1

Key:copperx-create-customer

View on GitHub

Copperx Overview#

The Copperx API offers a suite of tools for cryptocurrency trading, providing users with real-time access to market data, order execution, and account management. Integrating this API into Pipedream allows for the creation of custom, serverless workflows that can automate trading strategies, alert users to market changes, and manage portfolios efficiently without manual intervention. By leveraging Pipedream's ability to connect to hundreds of apps, users can develop robust, event-driven automations that respond to market conditions or other external signals.

Action Code#

import copperx from "../../copperx.app.mjs";

export default {
  key: "copperx-create-customer",
  name: "Create Customer",
  version: "0.0.1",
  description: "Create a new customer [See the documentation](https://copperx.readme.io/reference/customercontroller_create)",
  type: "action",
  props: {
    copperx,
    email: {
      type: "string",
      label: "Email",
      description: "The customer's email.",
    },
    name: {
      type: "string",
      label: "Name",
      description: "The customer's name.",
      optional: true,
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "The customer's phone.",
      optional: true,
    },
    addressLine1: {
      type: "string",
      label: "Address Line 1",
      description: "The customer's address line 1.",
    },
    addressLine2: {
      type: "string",
      label: "Address Line 2",
      description: "The customer's address line 2.",
      optional: true,
    },
    addressCity: {
      type: "string",
      label: "City",
      description: "The city of the customer's address.",
    },
    addressState: {
      type: "string",
      label: "State",
      description: "The state of the customer's address.",
    },
    addressPostalCode: {
      type: "string",
      label: "Postal Code",
      description: "The postal code of the customer's address.",
    },
    addressCountry: {
      type: "string",
      label: "Country",
      description: "The country of the customer's address.",
    },
    customerReferenceId: {
      type: "string",
      label: "Customer Reference Id.",
      description: "The customer's reference Id.",
      optional: true,
    },
    shippingAddressName: {
      type: "string",
      label: "Shipping Address Name",
      description: "The name of the shipping address receiver.",
      optional: true,
    },
    shippingAddressEmail: {
      type: "string",
      label: "Shipping Address Email",
      description: "The email of the shipping address.",
      optional: true,
    },
    shippingAddressPhone: {
      type: "string",
      label: "Shipping Address Phone",
      description: "The phone of the shipping address.",
      optional: true,
    },
    shippingAddressLine1: {
      type: "string",
      label: "Shipping Address Line 1",
      description: "The shipping address line 1.",
      optional: true,
    },
    shippingAddressLine2: {
      type: "string",
      label: "Shipping Address Line 2",
      description: "The shipping address line 2.",
      optional: true,
    },
    shippingAddressCity: {
      type: "string",
      label: "Shipping Address City",
      description: "The city of the shipping address.",
      optional: true,
    },
    shippingAddressState: {
      type: "string",
      label: "Shipping Address State",
      description: "The state of the shipping address.",
      optional: true,
    },
    shippingAddressPostalCode: {
      type: "string",
      label: "Shipping Address Postal Code",
      description: "The postal code of the shipping address.",
      optional: true,
    },
    shippingAddressCountry: {
      type: "string",
      label: "Shipping Address Country",
      description: "The country of the shipping address.",
      optional: true,
    },
    metadata: {
      type: "object",
      label: "Metadata",
      description: "Customer's metadata.",
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      copperx,
      addressLine1,
      addressLine2,
      addressCity,
      addressState,
      addressPostalCode,
      addressCountry,
      shippingAddressName,
      shippingAddressEmail,
      shippingAddressPhone,
      shippingAddressLine1,
      shippingAddressLine2,
      shippingAddressCity,
      shippingAddressState,
      shippingAddressPostalCode,
      shippingAddressCountry,
      ...data
    } = this;

    const response = await copperx.createCustomer({
      $,
      data: {
        "address": {
          "line1": addressLine1,
          "line2": addressLine2,
          "country": addressCountry,
          "postalCode": addressPostalCode,
          "state": addressState,
          "city": addressCity,
        },
        "shipping": {
          "address": {
            "country": shippingAddressCountry,
            "postalCode": shippingAddressPostalCode,
            "state": shippingAddressState,
            "city": shippingAddressCity,
            "line2": shippingAddressLine2,
            "line1": shippingAddressLine1,
          },
          "phone": shippingAddressPhone,
          "email": shippingAddressEmail,
          "name": shippingAddressName,
        },
        ...data,
      },
    });

    $.export("$summary", `A new customer with Id: ${response.id} was successfully created!`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Copperx	`copperx`	`app`	This component uses the Copperx app.
Email	`email`	`string`	The customer's email.
Name	`name`	`string`	The customer's name.
Phone	`phone`	`string`	The customer's phone.
Address Line 1	`addressLine1`	`string`	The customer's address line 1.
Address Line 2	`addressLine2`	`string`	The customer's address line 2.
City	`addressCity`	`string`	The city of the customer's address.
State	`addressState`	`string`	The state of the customer's address.
Postal Code	`addressPostalCode`	`string`	The postal code of the customer's address.
Country	`addressCountry`	`string`	The country of the customer's address.
Customer Reference Id.	`customerReferenceId`	`string`	The customer's reference Id.
Shipping Address Name	`shippingAddressName`	`string`	The name of the shipping address receiver.
Shipping Address Email	`shippingAddressEmail`	`string`	The email of the shipping address.
Shipping Address Phone	`shippingAddressPhone`	`string`	The phone of the shipping address.
Shipping Address Line 1	`shippingAddressLine1`	`string`	The shipping address line 1.
Shipping Address Line 2	`shippingAddressLine2`	`string`	The shipping address line 2.
Shipping Address City	`shippingAddressCity`	`string`	The city of the shipping address.
Shipping Address State	`shippingAddressState`	`string`	The state of the shipping address.
Shipping Address Postal Code	`shippingAddressPostalCode`	`string`	The postal code of the shipping address.
Shipping Address Country	`shippingAddressCountry`	`string`	The country of the shipping address.
Metadata	`metadata`	`object`	Customer's metadata.

Create Customer with Copperx API on Ticket Solved (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Copperx, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

1-24of2,400+apps by most popular

1
-
24
of
2,400+
apps by most popular