Create Conversation with Dixa API on New Item in Feed from RSS API

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Trigger workflow on

New Item in Feed from the RSS API

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Create Conversation with the Dixa API

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Getting Started#

This integration creates a workflow with a RSS trigger and Dixa action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Item in Feed trigger
1. Connect your RSS account
2. Configure timer
3. Configure Feed URL
4. Configure Published After
Configure the Create Conversation action
1. Connect your Dixa account
2. Select a Requester Id
3. Select a Direction
4. Select a Channel
5. Select a Email Integration ID
6. Configure Subject
7. Configure Message
8. Optional- Configure Language
9. Optional- Select a Agent Id
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Item in Feed on RSS

Description:Emit new items from an RSS feed

Version:1.2.7

Key:rss-new-item-in-feed

View on GitHub

RSS Overview#

The RSS app allows users to automatically fetch and parse updates from web feeds. This functionality is pivotal for staying abreast of content changes or updates from websites, blogs, and news outlets that offer RSS feeds. With Pipedream, you can harness the RSS API to trigger workflows that enable a broad range of automations, like content aggregation, monitoring for specific keywords, notifications, and data synchronization across platforms.

Trigger Code#

import { defineSource } from "@pipedream/types";
import rss from "../../app/rss.app.mjs";
import rssCommon from "../common/common.mjs";
export default defineSource({
    ...rssCommon,
    key: "rss-new-item-in-feed",
    name: "New Item in Feed",
    description: "Emit new items from an RSS feed",
    version: "1.2.7",
    type: "source",
    dedupe: "unique",
    props: {
        ...rssCommon.props,
        url: {
            propDefinition: [
                rss,
                "url",
            ],
        },
        publishedAfter: {
            type: "string",
            label: "Published After",
            description: "Emit items published after the specified date in ISO 8601 format .e.g `2022-12-07T12:57:10+07:00`",
            default: new Date(Date.now() - 24 * 60 * 60 * 1000).toISOString(), // default to one day ago
        },
    },
    hooks: {
        async activate() {
            // Try to parse the feed one time to confirm we can fetch and parse.
            // The code will throw any errors to the user.
            await this.rss.fetchAndParseFeed(this.url);
        },
    },
    methods: {
        ...rssCommon.methods,
        generateMeta: function (item) {
            return {
                id: this.rss.itemKey(item),
                summary: item.title,
                ts: Date.now(),
            };
        },
    },
    async run() {
        const items = await this.rss.fetchAndParseFeed(this.url);
        for (const item of items.reverse()) {
            const publishedAfter = +new Date(this.publishedAfter);
            const ts = this.rss.itemTs(item);
            if (Number.isNaN(publishedAfter) || publishedAfter > ts) {
                continue;
            }
            const meta = this.generateMeta(item);
            this.$emit(item, meta);
        }
    },
});

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
RSS	`rss`	`app`	This component uses the RSS app.
	`timer`	`$.interface.timer`	How often you want to poll the feed for new items
Feed URL	`url`	`string`	Enter the URL for any public RSS feed
Published After	`publishedAfter`	`string`	Emit items published after the specified date in ISO 8601 format .e.g `2022-12-07T12:57:10+07:00`

Trigger Authentication#

The RSS API does not require authentication.

About RSS#

Real Simple Syndication

Action#

Create Conversation on Dixa

Description:Creates a new email or contact form-based conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Conversations/#tag/Conversations/operation/postConversations).

Version:0.0.1

Key:dixa-create-conversation

View on GitHub

Action Code#

import dixa from "../../dixa.app.mjs";

export default {
  key: "dixa-create-conversation",
  name: "Create Conversation",
  description: "Creates a new email or contact form-based conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Conversations/#tag/Conversations/operation/postConversations).",
  version: "0.0.1",
  type: "action",
  props: {
    dixa,
    requesterId: {
      propDefinition: [
        dixa,
        "endUserId",
      ],
      label: "Requester Id",
    },
    direction: {
      propDefinition: [
        dixa,
        "direction",
      ],
      reloadProps: true,
    },
    channel: {
      type: "string",
      label: "Channel",
      description: "For outbound, only Email is supported. Inbound also supports ContactForm.",
      options: [
        "Email",
        "ContactForm",
      ],
    },
    emailIntegrationId: {
      propDefinition: [
        dixa,
        "emailIntegrationId",
      ],
    },
    subject: {
      propDefinition: [
        dixa,
        "subject",
      ],
    },
    message: {
      type: "string",
      label: "Message",
      description: "The content message.",
    },
    language: {
      propDefinition: [
        dixa,
        "language",
      ],
      optional: true,
    },
    agentId: {
      propDefinition: [
        dixa,
        "agentId",
      ],
      optional: true,
    },
  },
  async additionalProps(props) {
    props.agentId.hidden = !(this.direction === "Outbound");
    props.channel.options = this.direction === "Outbound"
      ? [
        "Email",
      ]
      : [
        "ContactForm",
        "Email",
      ];
    return {};
  },
  async run({ $ }) {
    const response = await this.dixa.createConversation({
      $,
      data: {
        subject: this.subject,
        emailIntegrationId: this.emailIntegrationId,
        language: this.language,
        requesterId: this.requesterId,
        message: {
          agentId: this.direction === "Outbound"
            ? this.agentId
            : undefined,
          content: {
            _type: "Text",
            value: this.message,
          },
          _type: this.direction,
        },
        _type: this.channel,
      },
    });
    $.export("$summary", `Created conversation with Id: ${response.data.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Dixa	`dixa`	`app`	This component uses the Dixa app.
Requester Id	`requesterId`	`string`	Select a value from the drop down menu.
Direction	`direction`	`string`	Select a value from the drop down menu:`InboundOutbound`
Channel	`channel`	`string`	Select a value from the drop down menu:`EmailContactForm`
Email Integration ID	`emailIntegrationId`	`string`	Select a value from the drop down menu.
Subject	`subject`	`string`	The subject of the conversation
Message	`message`	`string`	The content message.
Language	`language`	`string`	The 2-letter ISO 639-1 language of the conversation

Create Conversation with Dixa API on New Item in Feed from RSS API

Pipedream makes it easy to connect APIs for Dixa, RSS and 2,500+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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