← Zoho CRM + JustCall integrations

Create Contact with JustCall API on New or Updated Contact (Instant) from Zoho CRM API

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New or Updated Contact (Instant) from the Zoho CRM API
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Create Contact with the JustCall API
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Getting Started

This integration creates a workflow with a Zoho CRM trigger and JustCall action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New or Updated Contact (Instant) trigger
    1. Connect your Zoho CRM account
    2. Configure Subscription Renewal Timer
  3. Configure the Create Contact action
    1. Connect your JustCall account
    2. Select a Campaign ID
    3. Optional- Configure First Name
    4. Optional- Configure Last Name
    5. Configure Phone
    6. Optional- Configure Custom Props
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emits an event each time a new contact is created or updated in Zoho CRM
Version:0.0.10
Key:zoho_crm-new-or-updated-contact

Zoho CRM Overview

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Trigger Code

import common from "../common/http-based/common-predefined-module.mjs";
import crudOps from "../common/http-based/common-crud-operations.mjs";

export default {
  ...common,
  key: "zoho_crm-new-or-updated-contact",
  name: "New or Updated Contact (Instant)",
  description: "Emits an event each time a new contact is created or updated in Zoho CRM",
  version: "0.0.10",
  type: "source",
  methods: {
    ...common.methods,
    getModuleName() {
      return "Contact";
    },
    getSupportedOps() {
      return [
        crudOps.createOpData(),
        crudOps.editOpData(),
      ];
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Zoho CRMzohoCrmappThis component uses the Zoho CRM app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Subscription Renewal Timertimer$.interface.timer

Zoho CRM webhooks subscriptions have an expiration date of up to 1 day. This event source renews the subscription every 12 hours by default.

Trigger Authentication

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

Action

Description:Add a contact to your existing JustCall Sales Dialer campaign. [See the documentation](https://justcall.io/developer-docs/#add_contacts)
Version:0.0.1
Key:justcall-create-contact

JustCall Overview

The JustCall API allows for the automation and integration of telephony services into diverse workflows, enabling users to effectively manage calls and SMS within their business processes. By leveraging Pipedream's capabilities, one can create custom event-driven automation that responds to various triggers from JustCall, such as incoming/outgoing call events or new SMS messages, and connects them with over 300+ apps available on the Pipedream platform. This enables seamless data flow and interaction between JustCall and CRM systems, helpdesk software, marketing automation tools, and more, optimizing communication strategies and improving customer engagement.

Action Code

import justcall from "../../justcall.app.mjs";

export default {
  key: "justcall-create-contact",
  name: "Create Contact",
  version: "0.0.1",
  description: "Add a contact to your existing JustCall Sales Dialer campaign. [See the documentation](https://justcall.io/developer-docs/#add_contacts)",
  type: "action",
  props: {
    justcall,
    campaignId: {
      propDefinition: [
        justcall,
        "campaignId",
      ],
    },
    firstName: {
      type: "string",
      label: "First Name",
      description: "Contact's first name.",
      optional: true,
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "Contact's last name.",
      optional: true,
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "Formatted phone number of the contact with country code.",
    },
    customProps: {
      type: "object",
      label: "Custom Props",
      description: "Add values to your custom contact fields. The key of the object being the ID of the custom field. The ID can be found under the [settings](https://autodialer.justcall.io/app/?section=settings) of your Sales Dialer.",
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      justcall,
      campaignId,
      firstName,
      lastName,
      phone,
      customProps,
    } = this;

    const response = await justcall.createContact({
      $,
      data: {
        campaign_id: campaignId,
        first_name: firstName,
        last_name: lastName,
        phone,
        custom_props: customProps,
      },
    });

    $.export("$summary", `A new contact with Id: ${response.id} was successfully created!`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
JustCalljustcallappThis component uses the JustCall app.
Campaign IDcampaignIdstringSelect a value from the drop down menu.
First NamefirstNamestring

Contact's first name.

Last NamelastNamestring

Contact's last name.

Phonephonestring

Formatted phone number of the contact with country code.

Custom PropscustomPropsobject

Add values to your custom contact fields. The key of the object being the ID of the custom field. The ID can be found under the settings of your Sales Dialer.

Action Authentication

JustCall uses API keys for authentication. When you connect your JustCall account, Pipedream securely stores the keys so you can easily authenticate to JustCall APIs in both code and no-code steps.

Sign in to your JustCall account, and click on your profile icon in the top-right hand side of the page.

Click "Settings" >> "Developers" and copy your API Key and API Secret below.

About JustCall

JustCall by SaaS Labs is a cloud-based phone and SMS system that enables businesses of all sizes to make and receive phone calls/texts from anywhere.

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