Create Client with Jobber API on Ticket Updated (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Jobber, Zendesk and 2,400+ other apps remarkably fast.

Trigger workflow on

Ticket Updated (Instant) from the Zendesk API

Next, do this

Create Client with the Jobber API

No credit card required

▶

Watch us build a workflow

8 min

Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Getting Started#

This integration creates a workflow with a Zendesk trigger and Jobber action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Updated (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Client action
1. Connect your Jobber account
2. Configure Email
3. Optional- Configure First Name
4. Configure Last Name
5. Optional- Configure Is Company?
6. Optional- Configure Company Name
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Updated (Instant) on Zendesk

Description:Emit new event when a ticket has been updated

Version:0.2.2

Key:zendesk-ticket-updated

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Updated (Instant)",
  key: "zendesk-ticket-updated",
  type: "source",
  description: "Emit new event when a ticket has been updated",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Updated Webhook";
    },
    getTriggerTitle() {
      return "Ticket Updated Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Client on Jobber

Description:Generates a new client within Jobber. [See the documentation](https://developer.getjobber.com/docs)

Version:0.0.1

Key:jobber-create-client

View on GitHub

Jobber Overview#

The Jobber API allows for the automation of service business operations, such as scheduling jobs, managing clients, and invoicing. By pairing it with Pipedream, you can craft powerful serverless workflows that react to events in Jobber or integrate with other services to streamline your business processes. With Pipedream’s ability to connect to hundreds of apps, you can create custom automations without writing a lot of code, handling everything from data transformations to complex logic.

Action Code#

import jobber from "../../jobber.app.mjs";
import { ConfigurationError } from "@pipedream/platform";

export default {
  key: "jobber-create-client",
  name: "Create Client",
  description: "Generates a new client within Jobber. [See the documentation](https://developer.getjobber.com/docs)",
  version: "0.0.1",
  type: "action",
  props: {
    jobber,
    email: {
      type: "string",
      label: "Email",
      description: "Email address of the client",
    },
    firstName: {
      type: "string",
      label: "First Name",
      description: "First name of the client",
      optional: true,
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "Last name of the client",
    },
    isCompany: {
      type: "boolean",
      label: "Is Company?",
      description: "Set to `true` to specify that the client is a company",
      default: false,
      optional: true,
    },
    companyName: {
      type: "string",
      label: "Company Name",
      description: "Company name of the client",
      optional: true,
    },
  },
  async run({ $ }) {
    if (this.isCompany && !this.companyName) {
      throw new ConfigurationError("Company Name must be provided.");
    }
    if (!this.isCompany && !this.lastName) {
      throw new ConfigurationError("Last name must be provided");
    }

    const {
      firstName = "",
      lastName = "",
      isCompany,
      companyName = "",
      email,
    } = this;

    const emails = `[{description: MAIN, primary: true, address: "${email}"}]`;

    const response = await this.jobber.post({
      $,
      data: {
        query: `mutation CreateClient {
          clientCreate(
            input: {firstName: "${firstName}", lastName: "${lastName}", isCompany: ${isCompany},
            companyName: "${companyName}", emails: ${emails}}
          ) {
            client {
              id
              firstName
              lastName
              companyName
            }
          }
        }`,
        operationName: "CreateClient",
      },
    });
    if (response.errors) {
      throw new Error(response.errors[0].message);
    }
    $.export("$summary", `Successfully created client with ID ${response.data.clientCreate.client.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Jobber	`jobber`	`app`	This component uses the Jobber app.
Email	`email`	`string`	Email address of the client
First Name	`firstName`	`string`	First name of the client
Last Name	`lastName`	`string`	Last name of the client
Is Company?	`isCompany`	`boolean`	Set to `true` to specify that the client is a company
Company Name	`companyName`	`string`	Company name of the client

Action Authentication#

Jobber uses OAuth authentication. When you connect your Jobber account, Pipedream will open a popup window where you can sign into Jobber and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Jobber API.

Pipedream requests the following authorization scopes when you connect your account:

Create Client with Jobber API on Ticket Updated (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Jobber, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

1-24of2,400+apps by most popular

1
-
24
of
2,400+
apps by most popular