← Airbrake + Salesforce integrations

Create Case with Salesforce API on New Error Occurred from Airbrake API

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New Error Occurred from the Airbrake API
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Create Case with the Salesforce API
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Getting Started

This integration creates a workflow with a Airbrake trigger and Salesforce action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Error Occurred trigger
    1. Connect your Airbrake account
    2. Configure timer
    3. Select a Project ID
  3. Configure the Create Case action
    1. Connect your Salesforce account
    2. Configure docsInfo
    3. Configure dateInfo
    4. Optional- Configure Description
    5. Optional- Select a Status
    6. Optional- Configure Email
    7. Optional- Configure Name
    8. Optional- Configure See All Props
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each error occurred. [See docs here](https://docs.airbrake.io/docs/devops-tools/api/#list-notices-v4)
Version:0.0.3
Key:airbrake-new-error-occurred

Airbrake Overview

The Airbrake API facilitates real-time error monitoring and automatic exception reporting for your web applications, giving you instant insight into issues as they arise. With this API, you can create custom notifications, analyze and aggregate error data, and manage your project's error trends. Leveraging Pipedream's capabilities, you can automate workflows that respond to these errors, connect with other services for enhanced issue resolution, and maintain a smooth operation within your development and production environments.

Trigger Code

import airbrake from "../../airbrake.app.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";

export default {
  name: "New Error Occurred",
  version: "0.0.3",
  key: "airbrake-new-error-occurred",
  description: "Emit new event for each error occurred. [See docs here](https://docs.airbrake.io/docs/devops-tools/api/#list-notices-v4)",
  type: "source",
  dedupe: "unique",
  props: {
    airbrake,
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      static: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
    projectId: {
      propDefinition: [
        airbrake,
        "projectId",
      ],
    },
  },
  methods: {
    emitEvent(data) {
      this._setLastNoticeId(data.id);

      this.$emit(data, {
        id: data.id,
        summary: `New error with id ${data.id}`,
        ts: Date.parse(data.created_at),
      });
    },
    _setLastNoticeId(id) {
      this.db.set("lastNoticeId", id);
    },
    _getLastNoticeId() {
      return this.db.get("lastNoticeId");
    },
  },
  hooks: {
    async deploy() {
      const { notices } = await this.airbrake.getProjectNotices({
        projectId: this.projectId,
        params: {
          page: 1,
        },
      });

      notices.slice(-10).reverse()
        .forEach(this.emitEvent);
    },
  },
  async run() {
    const lastNoticeId = this._getLastNoticeId();

    let page = 1;

    while (page >= 0) {
      const { notices } = await this.airbrake.getProjectNotices({
        projectId: this.projectId,
        params: {
          page,
        },
      });

      notices.reverse().forEach(this.emitEvent);

      if (notices.filter((notice) => notice.id === lastNoticeId)) {
        return;
      }

      page++;
    }
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
AirbrakeairbrakeappThis component uses the Airbrake app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer
Project IDprojectIdintegerSelect a value from the drop down menu.

Trigger Authentication

Airbrake uses API keys for authentication. When you connect your Airbrake account, Pipedream securely stores the keys so you can easily authenticate to Airbrake APIs in both code and no-code steps.

  • To access a user-based API Key, sign in to your Airbrake account and go to Profile > Profile & Notifications.
  • To access a Project-based API Key, open a project on your Dashboard, and click Settings on the top right.
  • Alternatively, you can generate time-expiring user API Tokens here: https://airbrake.io/docs/api/#create-user-token-v4.

About Airbrake

Airbrake collects errors generated by other applications, and aggregates the results for review.

Action

Description:Creates a Case, which represents a customer issue or problem. [See the documentation](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_case.htm)
Version:0.3.1
Key:salesforce_rest_api-create-case

Salesforce Overview

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Action Code

import common, { getProps } from "../common/base-create-update.mjs";
import caseObj from "../../common/sobjects/case.mjs";

const docsLink = "https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_case.htm";

export default {
  ...common,
  key: "salesforce_rest_api-create-case",
  name: "Create Case",
  description: `Creates a Case, which represents a customer issue or problem. [See the documentation](${docsLink})`,
  version: "0.3.1",
  type: "action",
  methods: {
    ...common.methods,
    getObjectType() {
      return "Case";
    },
    getAdvancedProps() {
      return caseObj.extraProps;
    },
  },
  props: getProps({
    objType: caseObj,
    docsLink,
    showDateInfo: true,
  }),
  async run({ $ }) {
    /* eslint-disable no-unused-vars */
    const {
      salesforce,
      getAdvancedProps,
      getObjectType,
      getAdditionalFields,
      formatDateTimeProps,
      useAdvancedProps,
      docsInfo,
      dateInfo,
      additionalFields,
      SlaStartDate,
      ...data
    } = this;
    /* eslint-enable no-unused-vars */
    const response = await salesforce.createRecord("Case", {
      $,
      data: {
        ...data,
        ...formatDateTimeProps({
          SlaStartDate,
        }),
        ...getAdditionalFields(),
      },
    });
    const summary = (this.SuppliedName && ` "${this.SuppliedName}"`) ?? (this.SuppliedEmail && ` with email ${this.SuppliedEmail}`) ?? "";
    $.export("$summary", `Successfully created case${summary}`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
SalesforcesalesforceappThis component uses the Salesforce app.
DescriptionDescriptionstring

A text description of the case. Limit: 32 KB.

StatusStatusstringSelect a value from the drop down menu:NewWorkingEscalatedClosed
EmailSuppliedEmailstring

The email address associated with the case.

NameSuppliedNamestring

The name of the case.

See All PropsuseAdvancedPropsboolean

Set to true to see all available props for this object.

Action Authentication

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce

Web services API for interacting with Salesforce

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