← Slack + Gainsight PX integrations

Create Account with Gainsight PX API on New Direct Message (Instant) from Slack API

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New Direct Message (Instant) from the Slack API
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Create Account with the Gainsight PX API
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Getting Started

This integration creates a workflow with a Slack trigger and Gainsight PX action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Direct Message (Instant) trigger
    1. Connect your Slack account
    2. Configure slackApphook
    3. Optional- Configure Ignore Bots
    4. Optional- Configure Ignore Messages from Yourself
  3. Configure the Create Account action
    1. Connect your Gainsight PX account
    2. Configure ID
    3. Configure Name
    4. Configure Property Keys
    5. Optional- Configure County Name
    6. Optional- Configure State Name
    7. Optional- Configure City
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a message was posted in a direct message channel
Version:1.0.20
Key:slack-new-direct-message

Slack Overview

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Trigger Code

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "slack-new-direct-message",
  name: "New Direct Message (Instant)",
  version: "1.0.20",
  description: "Emit new event when a message was posted in a direct message channel",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    // eslint-disable-next-line pipedream/props-description,pipedream/props-label
    slackApphook: {
      type: "$.interface.apphook",
      appProp: "slack",
      async eventNames() {
        return [
          "message.im",
        ];
      },
    },
    ignoreBot: {
      propDefinition: [
        common.props.slack,
        "ignoreBot",
      ],
    },
    ignoreSelf: {
      type: "boolean",
      label: "Ignore Messages from Yourself",
      description: "Ignores messages sent to yourself",
      default: false,
      optional: true,
    },
  },
  methods: {
    ...common.methods,
    getSummary() {
      return "New direct message received";
    },
    processEvent(event) {
      if ((this.ignoreSelf && event.user == this.slack.mySlackId())
        || ((this.ignoreBot) && (event.subtype === "bot_message" || event.bot_id))
        || (event.subtype === "message_changed")) {
        return;
      }
      return event;
    },
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
SlackslackappThis component uses the Slack app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
slackApphook$.interface.apphook
Ignore BotsignoreBotboolean

Ignore messages from bots

Ignore Messages from YourselfignoreSelfboolean

Ignores messages sent to yourself

Trigger Authentication

Slack uses OAuth authentication. When you connect your Slack account, Pipedream will open a popup window where you can sign into Slack and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Slack API.

Pipedream requests the following authorization scopes when you connect your account:

bookmarks:writecalls:readcalls:writechannels:historychannels:readchannels:writednd:readdnd:writeemoji:readfiles:readgroups:historygroups:readgroups:writeim:historyim:readim:writelinks:readlinks:writempim:historympim:readmpim:writepins:readpins:writereactions:readreactions:writereminders:readreminders:writeremote_files:readremote_files:sharestars:readstars:writeteam:readusergroups:readusergroups:writeusers:readusers:read.emailusers:writechat:write:botchat:write:usercommandsfiles:write:userusers.profile:writeusers.profile:readsearch:read

About Slack

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.

Action

Description:Create a new account with the given data. [See the documentation](https://gainsightpx.docs.apiary.io/#reference/accounts/v1accounts/create-account)
Version:0.0.1
Key:gainsight_px-create-account

Action Code

import app from "../../gainsight_px.app.mjs";

export default {
  key: "gainsight_px-create-account",
  name: "Create Account",
  description: "Create a new account with the given data. [See the documentation](https://gainsightpx.docs.apiary.io/#reference/accounts/v1accounts/create-account)",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    id: {
      propDefinition: [
        app,
        "id",
      ],
    },
    name: {
      propDefinition: [
        app,
        "name",
      ],
    },
    propertyKeys: {
      propDefinition: [
        app,
        "propertyKeys",
      ],
    },
    countryName: {
      propDefinition: [
        app,
        "countryName",
      ],
    },
    stateName: {
      propDefinition: [
        app,
        "stateName",
      ],
    },
    city: {
      propDefinition: [
        app,
        "city",
      ],
    },
  },

  async run({ $ }) {
    const response = await this.app.createAccount({
      $,
      data: {
        id: this.id,
        name: this.name,
        propertyKeys: this.propertyKeys,
        location: {
          countryName: this.countryName,
          stateName: this.stateName,
          city: this.city,
        },
      },
    });

    $.export("$summary", `Successfully created account with the name '${this.name}'`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Gainsight PXappappThis component uses the Gainsight PX app.
IDidstring

Unique identifier for the account

Namenamestring

Name associated with the account

Property KeyspropertyKeysstring[]

At least one tag key. The key can be found by clicking on Administration >Set Up > Products > Tag Key. For example: AP-xxx-1

County NamecountryNamestring

Name of the country associated with the account

State NamestateNamestring

Name of the State associated with the account

Citycitystring

City associated with the account

Action Authentication

Gainsight PX uses API keys for authentication. When you connect your Gainsight PX account, Pipedream securely stores the keys so you can easily authenticate to Gainsight PX APIs in both code and no-code steps.

About Gainsight PX

Product Experience Software: Drive Product Adoption and Time to Value

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