← Zoho CRM + DocsBot AI integrations

Ask Question with DocsBot AI API on New Contact (Instant) from Zoho CRM API

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New Contact (Instant) from the Zoho CRM API
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Ask Question with the DocsBot AI API
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Getting Started

This integration creates a workflow with a Zoho CRM trigger and DocsBot AI action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Contact (Instant) trigger
    1. Connect your Zoho CRM account
    2. Configure Subscription Renewal Timer
  3. Configure the Ask Question action
    1. Connect your DocsBot AI account
    2. Select a Team ID
    3. Select a Bot ID
    4. Configure Question
    5. Optional- Configure Full Source
    6. Optional- Select a Format
    7. Optional- Configure Chat History
    8. Optional- Configure Metadata
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emits an event each time a new contact is created in Zoho CRM
Version:0.0.10
Key:zoho_crm-new-contact

Zoho CRM Overview

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Trigger Code

import common from "../common/http-based/common-predefined-module.mjs";
import crudOps from "../common/http-based/common-crud-operations.mjs";

export default {
  ...common,
  key: "zoho_crm-new-contact",
  name: "New Contact (Instant)",
  description: "Emits an event each time a new contact is created in Zoho CRM",
  version: "0.0.10",
  type: "source",
  methods: {
    ...common.methods,
    getModuleName() {
      return "Contact";
    },
    getSupportedOps() {
      return [
        crudOps.createOpData(),
      ];
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Zoho CRMzohoCrmappThis component uses the Zoho CRM app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Subscription Renewal Timertimer$.interface.timer

Zoho CRM webhooks subscriptions have an expiration date of up to 1 day. This event source renews the subscription every 12 hours by default.

Trigger Authentication

Zoho CRM uses OAuth authentication. When you connect your Zoho CRM account, Pipedream will open a popup window where you can sign into Zoho CRM and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho CRM API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoCRM.settings.allZohoCRM.users.allZohoCRM.org.allZohoCRM.modules.allZohoCRM.bulk.allZohoCRM.notifications.readZohoCRM.notifications.createZohoCRM.notifications.updateZohoCRM.notifications.deleteZohoCRM.coql.READZohoCRM.functions.execute.READZohoCRM.functions.execute.CREATEZohoCRM.templates.email.READZohoCRM.templates.inventory.READ

About Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.

Action

Description:Ask a question to a specific bot in a specific team. [See the documentation](https://docsbot.ai/documentation/developer/chat-api)
Version:0.0.1
Key:docsbot_ai-ask-question

DocsBot AI Overview

DocsBot AI API transforms natural language into structured data, enabling the extraction and analysis of information from unstructured text. In Pipedream, you can leverage this API to automate workflows that require processing of text for sentiment analysis, summarization, or data extraction. With Pipedream's serverless platform, these capabilities can be integrated into diverse systems without writing complex infrastructure code.

Action Code

import docsbotAi from "../../docsbot_ai.app.mjs";

export default {
  key: "docsbot_ai-ask-question",
  name: "Ask Question",
  description: "Ask a question to a specific bot in a specific team. [See the documentation](https://docsbot.ai/documentation/developer/chat-api)",
  version: "0.0.1",
  type: "action",
  props: {
    docsbotAi,
    teamId: {
      propDefinition: [
        docsbotAi,
        "teamId",
      ],
    },
    botId: {
      propDefinition: [
        docsbotAi,
        "botId",
        ({ teamId }) => ({
          teamId,
        }),
      ],
    },
    question: {
      propDefinition: [
        docsbotAi,
        "question",
      ],
    },
    fullSource: {
      propDefinition: [
        docsbotAi,
        "fullSource",
      ],
    },
    format: {
      propDefinition: [
        docsbotAi,
        "format",
      ],
    },
    history: {
      propDefinition: [
        docsbotAi,
        "history",
      ],
    },
    metadata: {
      propDefinition: [
        docsbotAi,
        "metadata",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.docsbotAi.askQuestion({
      $,
      teamId: this.teamId,
      botId: this.botId,
      data: {
        question: this.question,
        full_source: this.fullSource,
        format: this.format,
        history: this.history,
        metadata: this.metadata,
      },
    });
    $.export("$summary", "Successfully asked question");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
DocsBot AIdocsbotAiappThis component uses the DocsBot AI app.
Team IDteamIdstringSelect a value from the drop down menu.
Bot IDbotIdstringSelect a value from the drop down menu.
Questionquestionstring

The question to ask the bot (2 to 2000 characters)

Full SourcefullSourceboolean

Whether the full source content should be returned

FormatformatstringSelect a value from the drop down menu:markdowntext
Chat Historyhistorystring[]

The chat history array

Metadatametadataobject

A user identification object with arbitrary metadata about the the user. Will be saved to the question history log. Keys referrer, email, and name are shown in question history logs

Action Authentication

DocsBot AI uses API keys for authentication. When you connect your DocsBot AI account, Pipedream securely stores the keys so you can easily authenticate to DocsBot AI APIs in both code and no-code steps.

About DocsBot AI

ChatGPT for your docs. Get instant answers for you, your customers, or your team with AI powered chatbots trained with your content and documentation.

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