Add or update a single record with Data Stores API on New CSAT Submission (Instant) from SurveySparrow API

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New CSAT Submission (Instant) from the SurveySparrow API

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Add or update a single record with the Data Stores API

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Getting Started#

This integration creates a workflow with a SurveySparrow trigger and Data Stores action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New CSAT Submission (Instant) trigger
1. Connect your SurveySparrow account
2. Select a Survey
Configure the Add or update a single record action
1. Connect your Data Stores account
2. Configure Data Store
3. Select a Key
4. Configure Value
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New CSAT Submission (Instant) on SurveySparrow

Description:Emit new event when a customer satisfaction (CSAT) survey receives a new submission.

Version:0.0.1

Key:surveysparrow-new-csat-submission-instant

View on GitHub

SurveySparrow Overview#

The SurveySparrow API lets you tap into a robust platform for gathering feedback and insights. With Pipedream, you can automate interactions with your surveys, manage contacts, and analyze responses in real time. You can create workflows that trigger on new survey responses, sync data to other services, or even kick off email campaigns based on survey results. The power of Pipedream's serverless platform means you can integrate SurveySparrow with hundreds of other apps, enabling limitless automation scenarios without writing extensive code.

Trigger Code#

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "surveysparrow-new-csat-submission-instant",
  name: "New CSAT Submission (Instant)",
  description: "Emit new event when a customer satisfaction (CSAT) survey receives a new submission.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    survey: {
      propDefinition: [
        common.props.surveySparrow,
        "survey",
        () => ({
          surveyType: "CSAT",
        }),
      ],
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
SurveySparrow	`surveySparrow`	`app`	This component uses the SurveySparrow app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Survey	`survey`	`string`	Select a value from the drop down menu.

Trigger Authentication#

SurveySparrow uses OAuth authentication. When you connect your SurveySparrow account, Pipedream will open a popup window where you can sign into SurveySparrow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any SurveySparrow API.

Pipedream requests the following authorization scopes when you connect your account:

About SurveySparrow#

An end-to-end Conversational Experience Management Platform that helps get 40% better response rate.

Action#

Add or update a single record on Data Stores

Description:Add or update a single record in your [Pipedream Data Store](https://pipedream.com/data-stores/).

Version:0.0.9

Key:data_stores-add-update-record

View on GitHub

Data Stores Overview#

Data Stores are a key-value store that allow you to persist state and share data across workflows. You can perform CRUD operations, enabling dynamic data management within your serverless architecture. Use it to save results from API calls, user inputs, or interim data; then read, update, or enrich this data in subsequent steps or workflows. Data Stores simplify stateful logic and cross-workflow communication, making them ideal for tracking process statuses, aggregating metrics, or serving as a simple configuration store.

Action Code#

import app from "../../data_stores.app.mjs";

export default {
  key: "data_stores-add-update-record",
  name: "Add or update a single record",
  description: "Add or update a single record in your [Pipedream Data Store](https://pipedream.com/data-stores/).",
  version: "0.0.9",
  type: "action",
  props: {
    app,
    dataStore: {
      propDefinition: [
        app,
        "dataStore",
      ],
    },
    key: {
      propDefinition: [
        app,
        "key",
        ({ dataStore }) => ({
          dataStore,
        }),
      ],
      description: "Enter a key for the record you'd like to create or select an existing key to update.",
    },
    value: {
      propDefinition: [
        app,
        "value",
      ],
    },
  },
  async run({ $ }) {
    const {
      key,
      value,
    } = this;
    const exists = await this.dataStore.has(key);
    const parsedValue = this.app.parseValue(value);
    await this.dataStore.set(key, parsedValue);
    // eslint-disable-next-line multiline-ternary
    $.export("$summary", `Successfully ${exists ? "updated the record for" : "added a new record with the"} key, \`${key}\`.`);
    return {
      key,
      value: parsedValue,
    };
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Data Stores	`app`	`app`	This component uses the Data Stores app.
Data Store	`dataStore`	`data_store`	Select an existing Data Store or create a new one.
Key	`key`	`string`	Select a value from the drop down menu.
Value	`value`	`any`	Enter a string, object, or array.

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Popular Triggers#

New CES Submission (Instant) from the SurveySparrow API

Emit new event when a customer effort score (CES) survey receives a new submission.

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New CSAT Submission (Instant) from the SurveySparrow API

Emit new event when a customer satisfaction (CSAT) survey receives a new submission.

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New NPS Submission (Instant) from the SurveySparrow API

Emit new event when a net promoter score (NPS) survey receives a new submission.

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New Survey Response (Instant) from the SurveySparrow API

Emit new event each time a the specified survey receives a response.

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Popular Actions#

Create Contact with the SurveySparrow API

Creates a new contact. See the documentation

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Create Survey with the SurveySparrow API

Creates a new survey. See the documentation

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Share NPS Survey via SMS with the SurveySparrow API

Sends a saved NPS share template via SMS to given mobile number recipients. See the documentation

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Share Survey via Email with the SurveySparrow API

Sends a saved email share template to a provided email address. Configure the saved template's name and the recipient's email address. See the documentation

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Update Survey with the SurveySparrow API

Updates an existing survey. See the documentation

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