← Typeform + Gong integrations

Add New Call with Gong API on New Submission from Typeform API

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New Submission from the Typeform API
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Add New Call with the Gong API
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Getting Started

This integration creates a workflow with a Typeform trigger and Gong action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Submission trigger
    1. Connect your Typeform account
    2. Select a Form
  3. Configure the Add New Call action
    1. Connect your Gong account
    2. Configure Client Unique ID
    3. Configure Actual Start
    4. Select a Direction
    5. Select a Primary User
    6. Configure Parties
    7. Optional- Configure Title
    8. Optional- Configure Purpose
    9. Optional- Configure Scheduled Start
    10. Optional- Configure Scheduled End
    11. Optional- Configure Duration
    12. Optional- Configure Disposition
    13. Optional- Configure Meeting URL
    14. Optional- Select a Call Provider Code
    15. Optional- Configure Download Media URL
    16. Optional- Select a Workspace ID
    17. Optional- Select a Language Code
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new submission
Version:0.0.8
Key:typeform-new-submission

Typeform Overview

With the Typeform API, you can easily create beautiful, interactive forms that
allow people to share their information with you in an engaging way. Here are
some examples of what you can build with the Typeform API:

  • A contact form for your website that allows people to easily get in touch
    with you
  • An order form for your product or service that allows people to place orders
    easily and securely
  • A survey form that allows you to collect data and feedback from people
  • A registration form for your event or conference that allows people to sign
    up easily and securely

Trigger Code

import { createHmac } from "crypto";
import sampleEmit from "./test-event.mjs";
import { uuid } from "uuidv4";
import common from "../common/common.mjs";
import constants from "../../constants.mjs";
import utils from "../common/utils.mjs";

const { typeform } = common.props;
const { parseIsoDate } = utils;

export default {
  ...common,
  key: "typeform-new-submission",
  name: "New Submission",
  version: "0.0.8",
  type: "source",
  description: "Emit new submission",
  props: {
    ...common.props,
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    db: "$.service.db",
    formId: {
      propDefinition: [
        typeform,
        "formId",
      ],
    },
  },
  methods: {
    ...common.methods,
    generateSecret() {
      return "" + Math.random();
    },
  },
  hooks: {
    ...common.hooks,
    async activate() {
      const secret = this.generateSecret();
      this._setSecret(secret);

      let tag = this._getTag();
      if (!tag) {
        tag = uuid();
        this._setTag(tag);
      }

      return await this.typeform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        tag,
        secret,
      });
    },
    async deactivate() {
      const tag = this._getTag();

      return await this.typeform.deleteHook({
        formId: this.formId,
        tag,
      });
    },
  },
  async run(event) {
    const {
      body,
      headers,
    } = event;

    const { [constants.TYPEFORM_SIGNATURE]: typeformSignature } = headers;

    if (typeformSignature) {
      const secret = this._getSecret();

      const hmac =
        createHmac(constants.ALGORITHM, secret)
          .update(body)
          .digest(constants.ENCODING);

      const signature = `${constants.ALGORITHM}=${hmac}`;

      if (typeformSignature !== signature) {
        throw new Error("signature mismatch");
      }
    }

    let formResponseString = "";
    const data = Object.assign({}, body.form_response);
    data.form_response_parsed = {};

    for (let i = 0; i < body.form_response.answers.length; i++) {
      const field = body.form_response.definition.fields[i];
      const answer = body.form_response.answers[i];

      let parsedAnswer;
      let value = answer[answer.type];

      if (value.label) {
        parsedAnswer = value.label;

      } else if (value.labels) {
        parsedAnswer = value.labels.join();

      } else if (value.choice) {
        parsedAnswer = value.choice;

      } else if (value.choices) {
        parsedAnswer = value.choices.join();

      } else {
        parsedAnswer = value;
      }

      data.form_response_parsed[field.title] = parsedAnswer;
      formResponseString += `### ${field.title}\n${parsedAnswer}\n`;
    }

    data.form_response_string = formResponseString;
    data.raw_webhook_event = body;

    if (data.landed_at) {
      data.landed_at = parseIsoDate(data.landed_at);
    }

    if (data.submitted_at) {
      data.submitted_at = parseIsoDate(data.submitted_at);
    }

    data.form_title = body.form_response.definition.title;
    delete data.answers;
    delete data.definition;

    this.$emit(data, {
      summary: JSON.stringify(data),
      id: data.token,
    });

    this.http.respond({
      status: 200,
    });
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TypeformtypeformappThis component uses the Typeform app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
FormformIdstringSelect a value from the drop down menu.

Trigger Authentication

Typeform uses OAuth authentication. When you connect your Typeform account, Pipedream will open a popup window where you can sign into Typeform and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Typeform API.

Pipedream requests the following authorization scopes when you connect your account:

offlineaccounts:readforms:writeforms:readimages:writeimages:readthemes:writethemes:readresponses:readresponses:writewebhooks:readwebhooks:writeworkspaces:readworkspaces:write

About Typeform

Typeform lets you build no-code forms, quizzes, and surveys - and get more responses.

Action

Description:Add a new call. [See the documentation](https://us-66463.app.gong.io/settings/api/documentation#post-/v2/calls)
Version:0.0.1
Key:gong-add-new-call

Gong Overview

The Gong API allows you to tap into Gong's conversation intelligence capabilities, enabling you to retrieve call recordings, transcripts, and analytics data for sales engagements. By integrating Gong with Pipedream, you can automate workflows that react to this sales data, enrich CRM records, trigger follow-up actions, and sync insights across your sales stack. It's a goldmine for sales teams looking to leverage conversational insights and make data-driven decisions.

Action Code

import app from "../../gong.app.mjs";
import LANGS from "../../common/languages.mjs";
import constants from "../../common/constants.mjs";
import utils from "../../common/utils.mjs";

export default {
  key: "gong-add-new-call",
  name: "Add New Call",
  description: "Add a new call. [See the documentation](https://us-66463.app.gong.io/settings/api/documentation#post-/v2/calls)",
  type: "action",
  version: "0.0.1",
  props: {
    app,
    clientUniqueId: {
      type: "string",
      label: "Client Unique ID",
      description: "A call's unique identifier in the PBX or the recording system. Gong uses this identifier to prevent repeated attempts to upload the same recording.",
    },
    actualStart: {
      type: "string",
      label: "Actual Start",
      description: "The actual date and time when the call started in the ISO-8601 format (e.g., `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC).",
    },
    direction: {
      type: "string",
      label: "Direction",
      description: "Whether the call is inbound (someone called the company), outbound (a rep dialed someone outside the company), or a conference call.",
      options: constants.DIRECTIONS,
    },
    primaryUser: {
      label: "Primary User",
      description: "The Gong internal user ID of the team member who hosted the call.",
      propDefinition: [
        app,
        "userId",
      ],
    },
    parties: {
      type: "string[]",
      label: "Parties",
      description: "A list of the call's participants. A party must be provided for the **Primary User**. Each party can have a JSON stucture like this example: `{ \"phoneNumber\": \"123123\", \"emailAddress\": \"email@example.com\", \"name\": \"Name\", \"mediaChannelId\": \"1\" }`",
    },
    title: {
      type: "string",
      label: "Title",
      description: "The title of the call. This title is available in the Gong system for indexing and search.",
      optional: true,
    },
    purpose: {
      type: "string",
      label: "Purpose",
      description: "The purpose of the call. This optional field is a free text of up to 255 characters.",
      optional: true,
    },
    scheduledStart: {
      type: "string",
      label: "Scheduled Start",
      description: "The date and time the call was scheduled to begin in the ISO-8601 format (e.g., `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC);",
      optional: true,
    },
    scheduledEnd: {
      type: "string",
      label: "Scheduled End",
      description: "The date and time the call was scheduled to end in the ISO-8601 format (e.g., `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC);",
      optional: true,
    },
    duration: {
      type: "integer",
      label: "Duration",
      description: "The actual call duration in seconds.",
      optional: true,
    },
    disposition: {
      type: "string",
      label: "Disposition",
      description: "The disposition of the call. The disposition is free text of up to 255 characters.",
      optional: true,
    },
    meetingUrl: {
      type: "string",
      label: "Meeting URL",
      description: "The URL of the conference call by which users join the meeting",
      optional: true,
    },
    callProviderCode: {
      type: "string",
      label: "Call Provider Code",
      description: "The code identifies the provider conferencing or telephony system. For example: `zoom`, `clearslide`, `gotomeeting`, `ringcentral`, `outreach`, `insidesales`, etc. These values are predefined by Gong, please contact help@gong.io to find the proper value for your system.",
      optional: true,
      options: constants.CALL_PROVIDER_CODES,
    },
    downloadMediaUrl: {
      type: "string",
      label: "Download Media URL",
      description: "The URL from which Gong can download the media file. The URL must be unique, the audio or video file must be a maximum of 1.5GB. If you provide this URL, you should not perform the **Add call media** step.",
      optional: true,
    },
    workspaceId: {
      description: "Optional workspace identifier. If specified, the call will be placed into this workspace, otherwise, the default algorithm for workspace placement will be applied.",
      optional: true,
      propDefinition: [
        app,
        "workspaceId",
      ],
    },
    languageCode: {
      type: "string",
      label: "Language Code",
      description: "The language code the call should be transcribed to. This field is optional as Gong automatically detects the language spoken in the call and transcribes it accordingly. Set this field only if you are sure of the language the call is in.",
      optional: true,
      options: LANGS,
    },
  },
  methods: {
    addNewCall(args = {}) {
      return this.app.post({
        path: "/calls",
        ...args,
      });
    },
    getParties() {
      const {
        primaryUser,
        parties,
      } = this;

      return utils.parseArray(parties)
        .map((party) => {
          const parsed = utils.parse(party);
          return {
            ...parsed,
            userId: primaryUser,
          };
        });
    },
  },
  run({ $: step }) {
    const {
      // eslint-disable-next-line no-unused-vars
      app,
      getParties,
      addNewCall,
      ...data
    } = this;

    return addNewCall({
      step,
      data: {
        ...data,
        parties: getParties(),
      },
      summary: (response) => `Successfully added call with request ID \`${response.requestId}\``,
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
GongappappThis component uses the Gong app.
Client Unique IDclientUniqueIdstring

A call's unique identifier in the PBX or the recording system. Gong uses this identifier to prevent repeated attempts to upload the same recording.

Actual StartactualStartstring

The actual date and time when the call started in the ISO-8601 format (e.g., 2018-02-18T02:30:00-07:00 or 2018-02-18T08:00:00Z, where Z stands for UTC).

DirectiondirectionstringSelect a value from the drop down menu:InboundOutboundConferenceUnknown
Primary UserprimaryUserstringSelect a value from the drop down menu.
Partiespartiesstring[]

A list of the call's participants. A party must be provided for the Primary User. Each party can have a JSON stucture like this example: { "phoneNumber": "123123", "emailAddress": "email@example.com", "name": "Name", "mediaChannelId": "1" }

Titletitlestring

The title of the call. This title is available in the Gong system for indexing and search.

Purposepurposestring

The purpose of the call. This optional field is a free text of up to 255 characters.

Scheduled StartscheduledStartstring

The date and time the call was scheduled to begin in the ISO-8601 format (e.g., 2018-02-18T02:30:00-07:00 or 2018-02-18T08:00:00Z, where Z stands for UTC);

Scheduled EndscheduledEndstring

The date and time the call was scheduled to end in the ISO-8601 format (e.g., 2018-02-18T02:30:00-07:00 or 2018-02-18T08:00:00Z, where Z stands for UTC);

Durationdurationinteger

The actual call duration in seconds.

Dispositiondispositionstring

The disposition of the call. The disposition is free text of up to 255 characters.

Meeting URLmeetingUrlstring

The URL of the conference call by which users join the meeting

Call Provider CodecallProviderCodestringSelect a value from the drop down menu:zoomclearslidegotomeetingringcentraloutreachinsidesales
Download Media URLdownloadMediaUrlstring

The URL from which Gong can download the media file. The URL must be unique, the audio or video file must be a maximum of 1.5GB. If you provide this URL, you should not perform the Add call media step.

Workspace IDworkspaceIdstringSelect a value from the drop down menu.
Language CodelanguageCodestringSelect a value from the drop down menu:af-ZAam-ETar-AEar-BHar-DZar-EGar-ILar-IQar-JOar-KWar-LBar-MAar-MRar-OMar-PSar-QAar-SAar-TNar-YEaz-AZbg-BGbn-BDbn-INbs-BAca-EScs-CZda-DKde-ATde-CHde-DEel-GRen-ABen-AUen-CAen-GBen-IEen-INen-NZen-PHen-SGen-USen-WLen-ZAes-ARes-BOes-CLes-COes-CRes-DOes-ECes-ESes-GTes-HNes-MXes-NIes-PAes-PEes-PRes-PYes-SVes-USes-UYet-EEeu-ESfa-IRfi-FIfil-PHfr-BEfr-CAfr-CHfr-FRgl-ESgu-INhe-ILhi-INhr-HRhu-HUhy-AMid-IDis-ISit-CHit-ITja-JPjv-IDka-GEkk-KZkm-KHkn-INko-KRlo-LAlt-LTlv-LVmk-MKml-INmn-MNmr-INms-MYmy-MMne-NPnl-BEnl-NLno-NOpa-Guru-INpl-PLpt-BRpt-PTro-ROru-RUsi-LKsk-SKsl-SIsq-ALsr-RSsu-IDsv-SEsw-KEsw-TZta-INta-LKta-MYta-SGte-INth-THtr-TRuk-UAur-INur-PKuz-UZvi-VNyue-Hant-HKzh-CNzh-TWzu-ZA

Action Authentication

Gong uses OAuth authentication. When you connect your Gong account, Pipedream will open a popup window where you can sign into Gong and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Gong API.

Pipedream requests the following authorization scopes when you connect your account:

api:calls:read:basicapi:calls:createapi:users:readapi:crm:integrations:readapi:library:readapi:data-privacy:readapi:users:readapi:meetings:user:createapi:engagement-data:writeapi:workspaces:readapi:calls:read:transcript

About Gong

The Revenue Intelligence Platform

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