← Airtable + Gong integrations

Add New Call with Gong API on New Modified or Deleted Records (Instant) from Airtable API

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Trigger workflow on
New Modified or Deleted Records (Instant) from the Airtable API
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Add New Call with the Gong API
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Getting Started

This integration creates a workflow with a Airtable trigger and Gong action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Modified or Deleted Records (Instant) trigger
    1. Connect your Airtable account
    2. Select a Base
    3. Select one or more Data Types
    4. Optional- Select a Table
    5. Optional- Select a View
    6. Optional- Select one or more Change Types
    7. Optional- Select one or more From Sources
    8. Optional- Select one or more Watch Data In Field Ids
    9. Optional- Select one or more Watch Schemas of Field Ids
    10. Optional- Select one or more Include Cell Values in Field Ids
    11. Optional- Configure Include Previous Cell Values
    12. Optional- Configure Include Previous Field Definitions
  3. Configure the Add New Call action
    1. Connect your Gong account
    2. Configure Client Unique ID
    3. Configure Actual Start
    4. Select a Direction
    5. Select a Primary User
    6. Configure Parties
    7. Optional- Configure Title
    8. Optional- Configure Purpose
    9. Optional- Configure Scheduled Start
    10. Optional- Configure Scheduled End
    11. Optional- Configure Duration
    12. Optional- Configure Disposition
    13. Optional- Configure Meeting URL
    14. Optional- Select a Call Provider Code
    15. Optional- Configure Download Media URL
    16. Optional- Select a Workspace ID
    17. Optional- Select a Language Code
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a record is added, updated, or deleted in an Airtable table. [See the documentation](https://airtable.com/developers/web/api/create-a-webhook)
Version:0.0.1
Key:airtable_oauth-new-modified-or-deleted-records-instant

Airtable Overview

Airtable (OAuth) API on Pipedream allows you to manipulate and leverage your Airtable data in a myriad of powerful ways. Sync data between Airtable and other apps, trigger workflows on updates, or process bulk data operations asynchronously. By using Airtable's structured databases with Pipedream's serverless platform, you can craft custom automation solutions, integrate with other services seamlessly, and streamline complex data processes.

Trigger Code

import airtable from "../../airtable_oauth.app.mjs";
import constants from "../common/constants.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  name: "New Modified or Deleted Records (Instant)",
  description: "Emit new event each time a record is added, updated, or deleted in an Airtable table. [See the documentation](https://airtable.com/developers/web/api/create-a-webhook)",
  key: "airtable_oauth-new-modified-or-deleted-records-instant",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  props: {
    airtable,
    db: "$.service.db",
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    baseId: {
      propDefinition: [
        airtable,
        "baseId",
      ],
    },
    dataTypes: {
      type: "string[]",
      label: "Data Types",
      description: "Only generate payloads that contain changes affecting objects of these types",
      options: constants.DATA_TYPES,
    },
    tableId: {
      propDefinition: [
        airtable,
        "tableId",
        (c) => ({
          baseId: c.baseId,
        }),
      ],
      description: "Only generate payloads for changes in the specified TableId",
      optional: true,
    },
    viewId: {
      propDefinition: [
        airtable,
        "viewId",
        (c) => ({
          baseId: c.baseId,
          tableId: c.tableId,
        }),
      ],
      description: "Only generate payloads for changes in the specified ViewId",
      optional: true,
    },
    changeTypes: {
      type: "string[]",
      label: "Change Types",
      description: "Only generate payloads that contain changes of these types",
      options: constants.CHANGE_TYPES,
      optional: true,
    },
    fromSouces: {
      type: "string[]",
      label: "From Sources",
      description: "Only generate payloads for changes from these sources. If omitted, changes from all sources are reported",
      options: constants.FROM_SOURCES,
      optional: true,
    },
    watchDataInFieldIds: {
      propDefinition: [
        airtable,
        "sortFieldId",
        (c) => ({
          baseId: c.baseId,
          tableId: c.tableId,
        }),
      ],
      type: "string[]",
      label: "Watch Data In Field Ids",
      description: "Only generate payloads for changes that modify values in cells in these fields. If omitted, all fields within the table/view/base are watched",
    },
    watchSchemasOfFieldIds: {
      propDefinition: [
        airtable,
        "sortFieldId",
        (c) => ({
          baseId: c.baseId,
          tableId: c.tableId,
        }),
      ],
      type: "string[]",
      label: "Watch Schemas of Field Ids",
      description: "Only generate payloads for changes that modify the schemas of these fields. If omitted, schemas of all fields within the table/view/base are watched",
    },
    includeCellValuesInFieldIds: {
      propDefinition: [
        airtable,
        "sortFieldId",
        (c) => ({
          baseId: c.baseId,
          tableId: c.tableId,
        }),
      ],
      type: "string[]",
      label: "Include Cell Values in Field Ids",
      description: "A list of fields to include in the payload regardless of whether or not they changed",
    },
    includePreviousCellValues: {
      type: "boolean",
      label: "Include Previous Cell Values",
      description: "If true, include the previous cell value in the payload",
      optional: true,
    },
    includePreviousFieldDefinitions: {
      type: "boolean",
      label: "Include Previous Field Definitions",
      description: "If true, include the previous field definition in the payload",
      optional: true,
    },
  },
  hooks: {
    async activate() {
      const { id } = await this.airtable.createWebhook({
        baseId: this.baseId,
        data: {
          notificationUrl: `${this.http.endpoint}/`,
          specification: {
            options: {
              filters: {
                recordChangeScope: this.viewId
                  ? this.viewId
                  : this.tableId
                    ? this.tableId
                    : undefined,
                dataTypes: this.dataTypes,
                changeTypes: this.changeTypes,
                fromSources: this.fromSources,
                watchDataInFieldIds: this.watchDataInFieldIds,
                watchSchemasOfFieldIds: this.watchSchemasOfFieldIds,
              },
              includes: {
                includeCellValuesInFieldIds: this.includeCellValuesInFieldIds,
                includePreviousCellValues: this.includePreviousCellValues,
                includePreviousFieldDefinitions: this.includePreviousFieldDefinitions,
              },
            },
          },
        },
      });
      this._setHookId(id);
    },
    async deactivate() {
      const webhookId = this._getHookId();
      if (webhookId) {
        await this.airtable.deleteWebhook({
          baseId: this.baseId,
          webhookId,
        });
      }
    },
  },
  methods: {
    _getHookId() {
      return this.db.get("hookId");
    },
    _setHookId(hookId) {
      this.db.set("hookId", hookId);
    },
    getSpecificationOptions() {
      throw new Error("getSpecificationOptions is not implemented");
    },
    generateMeta(payload) {
      return {
        id: payload.baseTransactionNumber,
        summary: `New Event ${payload.baseTransactionNumber}`,
        ts: Date.parse(payload.timestamp),
      };
    },
  },
  async run() {
    this.http.respond({
      status: 200,
    });
    // webhook pings source, we then fetch webhook events to emit
    const webhookId = this._getHookId();
    let hasMore = false;
    const params = {};
    do {
      const {
        cursor, mightHaveMore, payloads,
      } = await this.airtable.listWebhookPayloads({
        baseId: this.baseId,
        webhookId,
        params,
      });
      for (const payload of payloads) {
        const meta = this.generateMeta(payload);
        this.$emit(payload, meta);
      }
      params.cursor = cursor;
      hasMore = mightHaveMore;
    } while (hasMore);
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
AirtableairtableappThis component uses the Airtable app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
BasebaseIdstringSelect a value from the drop down menu.
Data TypesdataTypesstring[]Select a value from the drop down menu:{ "value": "tableData", "label": "Record and cell value changes" }{ "value": "tableFields", "label": "Field changes" }{ "value": "tableMetadata", "label": "Table name and description changes" }
TabletableIdstringSelect a value from the drop down menu.
ViewviewIdstringSelect a value from the drop down menu.
Change TypeschangeTypesstring[]Select a value from the drop down menu:addremoveupdate
From SourcesfromSoucesstring[]Select a value from the drop down menu:{ "value": "client", "label": "Changes generated by a user through the web or mobile clients" }{ "value": "publicApi", "label": "Changes generated through the Airtable API" }{ "value": "formSubmission", "label": "Changes generated when a form view is submitted" }{ "value": "formPageSubmission", "label": "Changes generated when an interface form builder page, form layout page, or record creation button page is submitted" }{ "value": "automation", "label": "Changes generated through an automation action" }{ "value": "system", "label": "Changes generated by system events, such as processing time function formulas" }{ "value": "sync", "label": "Changes generated through Airtable Sync" }{ "value": "anonymousUser", "label": "Changes generated by an anonymous user" }{ "value": "unknown", "label": "Unknown" }
Watch Data In Field IdswatchDataInFieldIdsstring[]Select a value from the drop down menu.
Watch Schemas of Field IdswatchSchemasOfFieldIdsstring[]Select a value from the drop down menu.
Include Cell Values in Field IdsincludeCellValuesInFieldIdsstring[]Select a value from the drop down menu.
Include Previous Cell ValuesincludePreviousCellValuesboolean

If true, include the previous cell value in the payload

Include Previous Field DefinitionsincludePreviousFieldDefinitionsboolean

If true, include the previous field definition in the payload

Trigger Authentication

Airtable uses OAuth authentication. When you connect your Airtable account, Pipedream will open a popup window where you can sign into Airtable and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Airtable API.

Pipedream requests the following authorization scopes when you connect your account:

data.records:readdata.records:writedata.recordComments:readdata.recordComments:writeschema.bases:readschema.bases:writewebhook:manageuser.email:read

About Airtable

Airtable is a low-code platform to build next-gen apps. Move beyond rigid tools, operationalize your critical data, and reimagine workflows with AI.

Action

Description:Add a new call. [See the documentation](https://us-66463.app.gong.io/settings/api/documentation#post-/v2/calls)
Version:0.0.2
Key:gong-add-new-call

Gong Overview

The Gong API allows you to tap into Gong's conversation intelligence capabilities, enabling you to retrieve call recordings, transcripts, and analytics data for sales engagements. By integrating Gong with Pipedream, you can automate workflows that react to this sales data, enrich CRM records, trigger follow-up actions, and sync insights across your sales stack. It's a goldmine for sales teams looking to leverage conversational insights and make data-driven decisions.

Action Code

import app from "../../gong.app.mjs";
import LANGS from "../../common/languages.mjs";
import constants from "../../common/constants.mjs";
import utils from "../../common/utils.mjs";

export default {
  key: "gong-add-new-call",
  name: "Add New Call",
  description: "Add a new call. [See the documentation](https://us-66463.app.gong.io/settings/api/documentation#post-/v2/calls)",
  type: "action",
  version: "0.0.2",
  props: {
    app,
    clientUniqueId: {
      type: "string",
      label: "Client Unique ID",
      description: "A call's unique identifier in the PBX or the recording system. Gong uses this identifier to prevent repeated attempts to upload the same recording.",
    },
    actualStart: {
      type: "string",
      label: "Actual Start",
      description: "The actual date and time when the call started in the ISO-8601 format (e.g., `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC).",
    },
    direction: {
      type: "string",
      label: "Direction",
      description: "Whether the call is inbound (someone called the company), outbound (a rep dialed someone outside the company), or a conference call.",
      options: constants.DIRECTIONS,
    },
    primaryUser: {
      label: "Primary User",
      description: "The Gong internal user ID of the team member who hosted the call.",
      propDefinition: [
        app,
        "userId",
      ],
    },
    parties: {
      type: "string[]",
      label: "Parties",
      description: "A list of the call's participants. A party must be provided for the **Primary User**. Each party can have a JSON stucture like this example: `{ \"phoneNumber\": \"123123\", \"emailAddress\": \"email@example.com\", \"name\": \"Name\", \"mediaChannelId\": \"1\" }`",
    },
    title: {
      type: "string",
      label: "Title",
      description: "The title of the call. This title is available in the Gong system for indexing and search.",
      optional: true,
    },
    purpose: {
      type: "string",
      label: "Purpose",
      description: "The purpose of the call. This optional field is a free text of up to 255 characters.",
      optional: true,
    },
    scheduledStart: {
      type: "string",
      label: "Scheduled Start",
      description: "The date and time the call was scheduled to begin in the ISO-8601 format (e.g., `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC);",
      optional: true,
    },
    scheduledEnd: {
      type: "string",
      label: "Scheduled End",
      description: "The date and time the call was scheduled to end in the ISO-8601 format (e.g., `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC);",
      optional: true,
    },
    duration: {
      type: "integer",
      label: "Duration",
      description: "The actual call duration in seconds.",
      optional: true,
    },
    disposition: {
      type: "string",
      label: "Disposition",
      description: "The disposition of the call. The disposition is free text of up to 255 characters.",
      optional: true,
    },
    meetingUrl: {
      type: "string",
      label: "Meeting URL",
      description: "The URL of the conference call by which users join the meeting",
      optional: true,
    },
    callProviderCode: {
      type: "string",
      label: "Call Provider Code",
      description: "The code identifies the provider conferencing or telephony system. For example: `zoom`, `clearslide`, `gotomeeting`, `ringcentral`, `outreach`, `insidesales`, etc. These values are predefined by Gong, please contact help@gong.io to find the proper value for your system.",
      optional: true,
      options: constants.CALL_PROVIDER_CODES,
    },
    downloadMediaUrl: {
      type: "string",
      label: "Download Media URL",
      description: "The URL from which Gong can download the media file. The URL must be unique, the audio or video file must be a maximum of 1.5GB. If you provide this URL, you should not perform the **Add call media** step.",
      optional: true,
    },
    workspaceId: {
      description: "Optional workspace identifier. If specified, the call will be placed into this workspace, otherwise, the default algorithm for workspace placement will be applied.",
      optional: true,
      propDefinition: [
        app,
        "workspaceId",
      ],
    },
    languageCode: {
      type: "string",
      label: "Language Code",
      description: "The language code the call should be transcribed to. This field is optional as Gong automatically detects the language spoken in the call and transcribes it accordingly. Set this field only if you are sure of the language the call is in.",
      optional: true,
      options: LANGS,
    },
  },
  methods: {
    addNewCall(args = {}) {
      return this.app.post({
        path: "/calls",
        ...args,
      });
    },
    getParties() {
      const {
        primaryUser,
        parties,
      } = this;

      return utils.parseArray(parties)
        .map((party) => {
          const parsed = utils.parse(party);
          return {
            ...parsed,
            userId: primaryUser,
          };
        });
    },
  },
  run({ $: step }) {
    const {
      // eslint-disable-next-line no-unused-vars
      app,
      getParties,
      addNewCall,
      ...data
    } = this;

    return addNewCall({
      step,
      data: {
        ...data,
        parties: getParties(),
      },
      summary: (response) => `Successfully added call with request ID \`${response.requestId}\``,
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
GongappappThis component uses the Gong app.
Client Unique IDclientUniqueIdstring

A call's unique identifier in the PBX or the recording system. Gong uses this identifier to prevent repeated attempts to upload the same recording.

Actual StartactualStartstring

The actual date and time when the call started in the ISO-8601 format (e.g., 2018-02-18T02:30:00-07:00 or 2018-02-18T08:00:00Z, where Z stands for UTC).

DirectiondirectionstringSelect a value from the drop down menu:InboundOutboundConferenceUnknown
Primary UserprimaryUserstringSelect a value from the drop down menu.
Partiespartiesstring[]

A list of the call's participants. A party must be provided for the Primary User. Each party can have a JSON stucture like this example: { "phoneNumber": "123123", "emailAddress": "email@example.com", "name": "Name", "mediaChannelId": "1" }

Titletitlestring

The title of the call. This title is available in the Gong system for indexing and search.

Purposepurposestring

The purpose of the call. This optional field is a free text of up to 255 characters.

Scheduled StartscheduledStartstring

The date and time the call was scheduled to begin in the ISO-8601 format (e.g., 2018-02-18T02:30:00-07:00 or 2018-02-18T08:00:00Z, where Z stands for UTC);

Scheduled EndscheduledEndstring

The date and time the call was scheduled to end in the ISO-8601 format (e.g., 2018-02-18T02:30:00-07:00 or 2018-02-18T08:00:00Z, where Z stands for UTC);

Durationdurationinteger

The actual call duration in seconds.

Dispositiondispositionstring

The disposition of the call. The disposition is free text of up to 255 characters.

Meeting URLmeetingUrlstring

The URL of the conference call by which users join the meeting

Call Provider CodecallProviderCodestringSelect a value from the drop down menu:zoomclearslidegotomeetingringcentraloutreachinsidesales
Download Media URLdownloadMediaUrlstring

The URL from which Gong can download the media file. The URL must be unique, the audio or video file must be a maximum of 1.5GB. If you provide this URL, you should not perform the Add call media step.

Workspace IDworkspaceIdstringSelect a value from the drop down menu.
Language CodelanguageCodestringSelect a value from the drop down menu:af-ZAam-ETar-AEar-BHar-DZar-EGar-ILar-IQar-JOar-KWar-LBar-MAar-MRar-OMar-PSar-QAar-SAar-TNar-YEaz-AZbg-BGbn-BDbn-INbs-BAca-EScs-CZda-DKde-ATde-CHde-DEel-GRen-ABen-AUen-CAen-GBen-IEen-INen-NZen-PHen-SGen-USen-WLen-ZAes-ARes-BOes-CLes-COes-CRes-DOes-ECes-ESes-GTes-HNes-MXes-NIes-PAes-PEes-PRes-PYes-SVes-USes-UYet-EEeu-ESfa-IRfi-FIfil-PHfr-BEfr-CAfr-CHfr-FRgl-ESgu-INhe-ILhi-INhr-HRhu-HUhy-AMid-IDis-ISit-CHit-ITja-JPjv-IDka-GEkk-KZkm-KHkn-INko-KRlo-LAlt-LTlv-LVmk-MKml-INmn-MNmr-INms-MYmy-MMne-NPnl-BEnl-NLno-NOpa-Guru-INpl-PLpt-BRpt-PTro-ROru-RUsi-LKsk-SKsl-SIsq-ALsr-RSsu-IDsv-SEsw-KEsw-TZta-INta-LKta-MYta-SGte-INth-THtr-TRuk-UAur-INur-PKuz-UZvi-VNyue-Hant-HKzh-CNzh-TWzu-ZA

Action Authentication

Gong uses OAuth authentication. When you connect your Gong account, Pipedream will open a popup window where you can sign into Gong and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Gong API.

Pipedream requests the following authorization scopes when you connect your account:

api:calls:read:basicapi:calls:createapi:users:readapi:crm:integrations:readapi:library:readapi:data-privacy:readapi:users:readapi:meetings:user:createapi:engagement-data:writeapi:workspaces:readapi:calls:read:transcript

About Gong

The Revenue Intelligence Platform

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Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.