Zulip
Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones.
Integrate the Zulip API with the Zendesk API
Setup the Zulip API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Zulip and Zendesk remarkably fast. Free for developers.
Popular Zulip and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zulip#
Zulip is a powerful chat platform designed for productive and threaded group conversations. With the Zulip API, you can automate and extend the capabilities of your Zulip instance directly within Pipedream. This includes managing streams, users, messages, and events. Automations can help streamline communication, respond to specific triggers, and integrate chat data with other business tools to centralize workflows.
Connect Zulip#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zulip: {
type: "app",
app: "zulip",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zulip.$auth.domain}.zulipchat.com/api/v1/users/me`,
auth: {
username: `${this.zulip.$auth.email}`,
password: `${this.zulip.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})