Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones.
Go to siteZulip is a powerful chat platform designed for productive and threaded group conversations. With the Zulip API, you can automate and extend the capabilities of your Zulip instance directly within Pipedream. This includes managing streams, users, messages, and events. Automations can help streamline communication, respond to specific triggers, and integrate chat data with other business tools to centralize workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zulip: {
type: "app",
app: "zulip",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zulip.$auth.domain}.zulipchat.com/api/v1/users/me`,
auth: {
username: `${this.zulip.$auth.email}`,
password: `${this.zulip.$auth.api_key}`,
},
})
},
})
Automated Support Ticket Creation: When a message tagged with #support is sent on Zulip, trigger a workflow that creates a ticket in a tool like Zendesk or Jira. This ensures that customer queries are promptly turned into trackable support tickets.
Real-time CRM Updates: Use Pipedream to detect when a user mentions a sales deal in Zulip. Extract the details and update the corresponding opportunity in a CRM like Salesforce, ensuring the sales team has the latest information.
Daily Standup Summaries: Schedule a Pipedream workflow to collect the previous day's standup messages from a designated Zulip stream. Compile and send a summary email to the team using a service like SendGrid, keeping everyone in sync even if they missed the live standup.
Zulip uses API keys for authentication. When you connect your Zulip account, Pipedream securely stores the keys so you can easily authenticate to Zulip APIs in both code and no-code steps.
Zulip requires their users enter their Zulip email to connect to their API. For more info, refer to Zulip’s documentation.
To retrieve your API Key,
Your domain is 1234
if your Zulip URL is https://1234.zulipchat.com/