Integrate the Zoom API with the Freshdesk API

Setup the Zoom API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate Zoom and Freshdesk remarkably fast. Free for developers.

Popular Ways to Connect Zoom with Freshdesk#

Create a Company with Freshdesk API on Meeting Created from Zoom API

Zoom + Freshdesk

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Create a Contact with Freshdesk API on Meeting Created from Zoom API

Zoom + Freshdesk

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Create a Ticket with Freshdesk API on Meeting Created from Zoom API

Zoom + Freshdesk

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Get Ticket Details with Freshdesk API on Meeting Created from Zoom API

Zoom + Freshdesk

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List All Tickets with Freshdesk API on Meeting Created from Zoom API

Zoom + Freshdesk

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Popular Zoom and Freshdesk Triggers#

Meeting Created (Instant) from the Zoom API

Emit new event each time a meeting is created where you're the host

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Meeting Started (Instant) from the Zoom API

Emit new event each time a meeting starts where you're the host

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Recording Completed (Instant) from the Zoom API

Emit new event each time a new recording completes for a meeting or webinar where you're the host

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Meeting Ended (Instant) from the Zoom API

Emit new event each time a meeting ends where you're the host

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Meeting Updated (Instant) from the Zoom API

Emit new event each time a meeting is updated where you're the host

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Popular Zoom and Freshdesk Actions#

Create a Company with the Freshdesk API

Create a company. See docs here

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Create a Contact with the Freshdesk API

Create a contact. See docs here

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Create a Ticket with the Freshdesk API

Create a ticket. See docs here

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Get Ticket Details with the Freshdesk API

Get a Ticket. See docs here

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List All Tickets with the Freshdesk API

Use filters to view only specific tickets (those which match the criteria that you choose). By default, only tickets that have not been deleted or marked as spam will be returned, unless you use the 'deleted' filter.

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Overview of Zoom#

The Zoom API lets you tap into a rich set of functionalities to enhance the video conferencing experience within your own app or workflow. With the Zoom API on Pipedream, you can automatically create meetings, manage users, send meeting notifications, and more, orchestrating these actions within a broader automation. This allows for seamless integration with other services, enabling both data collection and action triggers based on Zoom events.

Pipedream workflows allow you to run any Node.js code that connects to the Zoom API. Just create a new workflow, then add prebuilt Zoom actions (create a meeting, send a chat message, etc.) or write your own code. These workflows can be triggered by HTTP requests, timers, email, or on any app-based event (new tweets, a Github PR, Zoom events, etc).

Connect Zoom#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoom: {
      type: "app",
      app: "zoom",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.zoom.us/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.zoom.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Freshdesk#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})