Integrate the Zoho Desk API with the Zoho CRM API

Setup the Zoho Desk API trigger to run a workflow which integrates with the Zoho CRM API. Pipedream's integration platform allows you to integrate Zoho Desk and Zoho CRM remarkably fast. Free for developers.

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Popular Ways to Connect Zoho Desk with Zoho CRM#

Add Ticket Attachment with Zoho Desk API on New Contact (Instant) from Zoho CRM API

Zoho CRM + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on New Event (Instant) from Zoho CRM API

Zoho CRM + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on New Lead (Instant) from Zoho CRM API

Zoho CRM + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on New Module Entry (Instant) from Zoho CRM API

Zoho CRM + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on New or Updated Contact (Instant) from Zoho CRM API

Zoho CRM + Zoho Desk

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Popular Zoho Desk and Zoho CRM Triggers#

New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

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Popular Zoho Desk and Zoho CRM Actions#

Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

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Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

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Overview of Zoho Desk#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

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