with Zoho Desk and Octopush SMS?
Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_desk: {
type: "app",
app: "zoho_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
},
})
},
})
The Octopush SMS API lets you programmatically send text messages, providing a powerful way to reach out to customers directly on their phones. With Pipedream, you can create workflows that trigger SMS sending via Octopush based on various events, streamlining communication processes. You could use this API to send alerts, reminders, verification codes, or marketing messages, and integrate with other apps to respond to emails, form submissions, or updates in a CRM.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
octopush_sms: {
type: "app",
app: "octopush_sms",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.octopush.com/v1/public/wallet/check-balance`,
headers: {
"Content-Type": `application/json`,
"api-login": `${this.octopush_sms.$auth.api_login}`,
"api-key": `${this.octopush_sms.$auth.api_key}`,
},
})
},
})